Job summary
An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team.
The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.
The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, youll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. Youll play an important role in supporting coordination of and delivery of this activity.
Main duties of the job
You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.
Staff benefits include London weighting, shuttle bus, and more Read more below
Role Requirements
To be successful in this role, youll demonstrate:
- An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential.
- Experience in implementing and managing multi-channel marketing campaigns both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G).
- Ability to work well with others both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans.
- Experience in coordinating multiple projects and tasks at one time.
- Strong administrative, computer and communication skills, both written and verbal.
- Ability to work in a matrix environment, with resilience, determination and passion.
Interview Date: Friday 19th September 2025
About us
About Us
The Childrens Trust is
the UKs leading charity for children with acquired brain injury, providing
expert rehabilitation, education, therapy, and care at our national specialist
centre in Tadworth, and to children and their families across the UK, via our
Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we
are located just outside of London, close to the M25 (accessible via Junction
8, A217 to Tadworth) and easily accessible via National Rail, by way of:
Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is
highly rewarding, and in addition to an attractive salary, we offer a valuable
range of benefits, including, adoption pay, time off for fertility treatment,
enhanced paternity leave, paid carers leave, time out days for those
experiencing menopause symptoms, time off for gender reassignment.
We also offer
additional annual leave days for those with long service, with entitlements
ranging from 35 to 41 days (including bank holidays) depending on your length
of service.
Other benefits include
free on-site parking; a staff shuttle service from Epsom and Sutton train
stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation
(subject to availability), the ability to retain your NHS pension (where
applicable) or the opportunity to join an alternative scheme, and the
opportunity to develop your career in a supportive and collaborative
environment.
Job description
Job responsibilities
This role is pivotal in
ensuring that The Childrens Trust is considered the provider of choice, to
support children with Acquired Brain Injury (ABI) and neurodisability across
the UK and internationally.
The role supports the
Senior Business Development Marketing Manager on all business development and
services-marketing activity to drive and increase brand awareness, identify and
develop new opportunities, and cultivate relationships and partnerships to
ultimately increase referrals and achieve income budget across all services
offered by The Childrens Trust.
Duties and Responsibilities
Support the Senior Business
Development Marketing Manager in all marketing and business development
activities related to The Childrens Trust services (current and new), to
strengthen brand awareness, widen reach and increase referrals. Maintain an up-to-date
database of key contacts and referrers, ensuring data is collected and managed
in line with relevant data protection principles. Where required, handle any
incoming enquiries (telephone, email and fax) for The Childrens Trusts
services sensitively and professionally. Manage all logistical
arrangements related to meetings and events, including but not limited to
organising on-site events i.e. visits, showcases, tours, educational sessions
and others as part of the business development plan, and externally, including
but not limited to webinars, round tables, conferences, and networking events.
This will include, but is not limited to sourcing and booking venues,
considering travel arrangements and booking, sourcing and booking hotels,
organising and arranging pack-up and delivery of items for conferences
(including return of said items), and liaising with third parties as required. Where required, attend
events, internally and externally, representing The Childrens Trust in a
professional manner. Monitor and make
recommendation for improvements to our website (services-related content and
enquiry pathway), materials, and branded merchandise, keeping a stock record
and facilitating review, design (through internal marketing and communications
team, and externally as required), and sign off as required, under the guidance
of the Senior Business Development Marketing Manager. Where relevant coordinate
the production of new materials, under the guidance of the Senior Business
Development Marketing Manager. Build and work closely with
the central Marketing and Communications team to ensure services-related
content, whether thats web-based, digital, or in printed form, is accurate,
accessible and developed in line with the organisations brand guidelines. Support the monitoring of
competitor activities, and summarising findings to support internal discussions
and decision making. Provide administrative and
project support, to the Head of Business Development and Commissioning and
Senior Business Development Marketing Manager as required. Produce reports as required by
the Senior Business Development Marketing Manager. Support cross-cover for the Placements
Officer as required, under direction of the Referral Manager, Senior Placement
Manager/s or Head of Business Development & Commissioning. Raise and receipt relevant
purchase orders for services-related marketing and business development
activity. Reconcile monthly
transaction listings, including credit card statements, coding as appropriate
to ensure the effective management of budgets, under the guidance of the Senior
Business Development Marketing Manager. Adhere to the policies and
procedures of The Childrens Trust. Maintain professional
boundaries and professionalism at all times. Undertake other or
additional duties that are within your skills and abilities, as the
organisation may reasonably require from time to time.
Professionalism
Takes
action and raises concerns.
Adhere
to the policies and procedures of The Childrens Trust.
Maintain
professional boundaries and professionalism at all times.
Committed to demonstrating the organisations values
and behaviours at all times.
Health
and Safety
Adheres
to all Health and Safety guidelines, principles, and regulations to perform
your role and comply with The Childrens Trust policies and procedures.
Provide
evidence of all vaccinations (or medical exemption) required for the post.
Adhere
to manual handling procedures and complete mandatory manual handling training.
Promotes
the health and safety of others.
Uses the incident reporting and risk assessment
system (IRAR), to identify and report risks and incidents/actions if directed.
Responsible for identifying and mitigating risk
within the work environment.
Wellbeing
and Emotional Resilience
Maintains
a positive approach and outlook when dealing with change and overcoming
challenges and problems.
Recognises
own limitations, develops realistic goals, and uses support network resource
when or if necessary.
Treats
challenges and problems as a learning experience.
Remains
organised and focused when under pressure.
Responds
appropriately and effectively to all constructive feedback.
Motivates
self and other.
Job description
Job responsibilities
This role is pivotal in
ensuring that The Childrens Trust is considered the provider of choice, to
support children with Acquired Brain Injury (ABI) and neurodisability across
the UK and internationally.
The role supports the
Senior Business Development Marketing Manager on all business development and
services-marketing activity to drive and increase brand awareness, identify and
develop new opportunities, and cultivate relationships and partnerships to
ultimately increase referrals and achieve income budget across all services
offered by The Childrens Trust.
Duties and Responsibilities
Support the Senior Business
Development Marketing Manager in all marketing and business development
activities related to The Childrens Trust services (current and new), to
strengthen brand awareness, widen reach and increase referrals. Maintain an up-to-date
database of key contacts and referrers, ensuring data is collected and managed
in line with relevant data protection principles. Where required, handle any
incoming enquiries (telephone, email and fax) for The Childrens Trusts
services sensitively and professionally. Manage all logistical
arrangements related to meetings and events, including but not limited to
organising on-site events i.e. visits, showcases, tours, educational sessions
and others as part of the business development plan, and externally, including
but not limited to webinars, round tables, conferences, and networking events.
This will include, but is not limited to sourcing and booking venues,
considering travel arrangements and booking, sourcing and booking hotels,
organising and arranging pack-up and delivery of items for conferences
(including return of said items), and liaising with third parties as required. Where required, attend
events, internally and externally, representing The Childrens Trust in a
professional manner. Monitor and make
recommendation for improvements to our website (services-related content and
enquiry pathway), materials, and branded merchandise, keeping a stock record
and facilitating review, design (through internal marketing and communications
team, and externally as required), and sign off as required, under the guidance
of the Senior Business Development Marketing Manager. Where relevant coordinate
the production of new materials, under the guidance of the Senior Business
Development Marketing Manager. Build and work closely with
the central Marketing and Communications team to ensure services-related
content, whether thats web-based, digital, or in printed form, is accurate,
accessible and developed in line with the organisations brand guidelines. Support the monitoring of
competitor activities, and summarising findings to support internal discussions
and decision making. Provide administrative and
project support, to the Head of Business Development and Commissioning and
Senior Business Development Marketing Manager as required. Produce reports as required by
the Senior Business Development Marketing Manager. Support cross-cover for the Placements
Officer as required, under direction of the Referral Manager, Senior Placement
Manager/s or Head of Business Development & Commissioning. Raise and receipt relevant
purchase orders for services-related marketing and business development
activity. Reconcile monthly
transaction listings, including credit card statements, coding as appropriate
to ensure the effective management of budgets, under the guidance of the Senior
Business Development Marketing Manager. Adhere to the policies and
procedures of The Childrens Trust. Maintain professional
boundaries and professionalism at all times. Undertake other or
additional duties that are within your skills and abilities, as the
organisation may reasonably require from time to time.
Professionalism
Takes
action and raises concerns.
Adhere
to the policies and procedures of The Childrens Trust.
Maintain
professional boundaries and professionalism at all times.
Committed to demonstrating the organisations values
and behaviours at all times.
Health
and Safety
Adheres
to all Health and Safety guidelines, principles, and regulations to perform
your role and comply with The Childrens Trust policies and procedures.
Provide
evidence of all vaccinations (or medical exemption) required for the post.
Adhere
to manual handling procedures and complete mandatory manual handling training.
Promotes
the health and safety of others.
Uses the incident reporting and risk assessment
system (IRAR), to identify and report risks and incidents/actions if directed.
Responsible for identifying and mitigating risk
within the work environment.
Wellbeing
and Emotional Resilience
Maintains
a positive approach and outlook when dealing with change and overcoming
challenges and problems.
Recognises
own limitations, develops realistic goals, and uses support network resource
when or if necessary.
Treats
challenges and problems as a learning experience.
Remains
organised and focused when under pressure.
Responds
appropriately and effectively to all constructive feedback.
Motivates
self and other.
Person Specification
Qualifications
Essential
- Educated to at least A-level or demonstrable equivalent experience.
Desirable
- First degree in relevant subject.
Experience
Essential
- Customer service/sales/marketing experience preferably within the health care sector.
- Administrative/secretarial experience working with a range of people, and able to adapt approach accordingly.
- Experience collating information from various sources into a report format.
Desirable
- Experience maintaining databases.
- Experience working with commissioners or regulators.
Skills & Abilities
Essential
- Excellent verbal and written communication skills.
- Excellent sales/marketing skills.
- Able to use Microsoft Office applications e.g. Word, Excel,
- PowerPoint effectively.
- Experience arranging and minuting meetings.
Personal Qualities
Essential
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable, able to use own initiative within scope of role.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Person Specification
Qualifications
Essential
- Educated to at least A-level or demonstrable equivalent experience.
Desirable
- First degree in relevant subject.
Experience
Essential
- Customer service/sales/marketing experience preferably within the health care sector.
- Administrative/secretarial experience working with a range of people, and able to adapt approach accordingly.
- Experience collating information from various sources into a report format.
Desirable
- Experience maintaining databases.
- Experience working with commissioners or regulators.
Skills & Abilities
Essential
- Excellent verbal and written communication skills.
- Excellent sales/marketing skills.
- Able to use Microsoft Office applications e.g. Word, Excel,
- PowerPoint effectively.
- Experience arranging and minuting meetings.
Personal Qualities
Essential
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable, able to use own initiative within scope of role.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
