The Children's Trust

Housekeeping Assistant

Information:

This job is now closed

Job summary

To provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site. As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust

Main duties of the job

To carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.

To follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.

To ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.

To ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.

Where required work with the Housekeeping Lead/Laundry Operatives to process the laundry in a timely and efficient manner according to the standard operating procedures ensuring that cleanliness and hygiene standards are maintained in the central laundry.

Where required assist the Housekeeping Supervisor to ensure that accommodation is prepared to agreed standards for guests/staff to move in.

Where required carry out the final check of accommodation on a changeover day to ensure minimum standards have been met and guests are able to move in.

Highlight any issues regarding tenant occupation to the Housekeeping Supervisor and in their absence to the Housekeeping Lead (as appropriate).

About us

The Childrens Trust is the UKs leading charity for children with brain injury and neurodisability.

The charity provides rehabilitation, medical care, special education, community services and expert information.

Our key services are:

  • Rehabilitation for children with Acquired Brain Injury (ABI)

A non-maintained special school, with associated residential houses for children with complex education, health, therapy and care needs

  • Support for children with ABI and their families in the communities across the UK, through our Brain Injury Community Services.
  • Online information and support via our publications and braininjuryhub.co.uk

Our residential services based at our national specialist centre in Tadworth, Surrey, work in partnership with the NHS and local authorities to provide a step-down pathway of care between hospital and home. The centre is entirely child and family focused to ensure that their needs are appropriately supported.

In the community, we provide clinical support to complement local services and give children and young people with ABI the best chance of succeeding at home and in school.

Details

Date posted

13 November 2023

Pay scheme

Other

Salary

£9.90 an hour

Contract

Permanent

Working pattern

Flexible working

Reference number

B0474-23-0088

Job locations

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU


Job description

Job responsibilities

Site wide general housekeeping service ensure that the housekeeping services is of an acceptable level and is consistent across site.

To carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.

To follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.

To liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.

To ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.

To assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.

To ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.

To assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels

Prioritise work to complete assignments in a timely manner.

Assist other members of the Site Services and Facilities teams as required.

Central Laundry Services/Staff Accommodation where resourcing requirements are required to assist in the provision of these services

Where required work with the Housekeeping Lead/Laundry Operatives to process the laundry in a timely and efficient manner according to the standard operating procedures ensuring that cleanliness and hygiene standards are met and maintained in the central laundry.

Where required any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible.

Where required assist the Housekeeping Supervisor/Assistants to ensure that accommodation is prepared to agreed standards for guests/staff to move in.

Where required carry out the final check of accommodation on a changeover day to ensure minimum standards have been met and guests are able to move in.

Highlight any issues regarding tenant occupation to the Housekeeping Supervisor and in their absence to the Housekeeping Lead (as appropriate).

Training & Development in conjunction with the Housekeeping Lead through training and development and customer liaison maintain a high standard of cleanliness

To attend team meetings with housekeeping and laundry staff .

To attend mandatory training sessions and gain the required certification.

To develop self to improve personal performance within the department.

Meet regularly for performance and development review, identifying learning objectives and setting targets; identifying opportunities for professional development.

To read all policies and procedures relevant to working practice and to keep up to date with policy changes as they occur.

Health and Safety - the role requires a significant degree of manual handling and working with house services/laundry equipment

Adheres to all health and safety guidelines, including infection prevention and control.

Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

To attend all mandatory training sessions relevant to the role.

Job description

Job responsibilities

Site wide general housekeeping service ensure that the housekeeping services is of an acceptable level and is consistent across site.

To carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.

To follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.

To liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.

To ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.

To assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.

To ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.

To assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels

Prioritise work to complete assignments in a timely manner.

Assist other members of the Site Services and Facilities teams as required.

Central Laundry Services/Staff Accommodation where resourcing requirements are required to assist in the provision of these services

Where required work with the Housekeeping Lead/Laundry Operatives to process the laundry in a timely and efficient manner according to the standard operating procedures ensuring that cleanliness and hygiene standards are met and maintained in the central laundry.

Where required any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible.

Where required assist the Housekeeping Supervisor/Assistants to ensure that accommodation is prepared to agreed standards for guests/staff to move in.

Where required carry out the final check of accommodation on a changeover day to ensure minimum standards have been met and guests are able to move in.

Highlight any issues regarding tenant occupation to the Housekeeping Supervisor and in their absence to the Housekeeping Lead (as appropriate).

Training & Development in conjunction with the Housekeeping Lead through training and development and customer liaison maintain a high standard of cleanliness

To attend team meetings with housekeeping and laundry staff .

To attend mandatory training sessions and gain the required certification.

To develop self to improve personal performance within the department.

Meet regularly for performance and development review, identifying learning objectives and setting targets; identifying opportunities for professional development.

To read all policies and procedures relevant to working practice and to keep up to date with policy changes as they occur.

Health and Safety - the role requires a significant degree of manual handling and working with house services/laundry equipment

Adheres to all health and safety guidelines, including infection prevention and control.

Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

To attend all mandatory training sessions relevant to the role.

Person Specification

Qualifications

Desirable

  • GCSE English (grade C or above) or equivalent
  • NVQ Level 2 in Housekeeping Services (or willingness to work towards)

Experience

Essential

  • Able to work as part of a team
  • Understanding of working within a caring environmen
  • Health and safety awareness

Desirable

  • Previous experience in a housekeeping/cleaning role (ideally from a NHS/Schools or equivalent background)
Person Specification

Qualifications

Desirable

  • GCSE English (grade C or above) or equivalent
  • NVQ Level 2 in Housekeeping Services (or willingness to work towards)

Experience

Essential

  • Able to work as part of a team
  • Understanding of working within a caring environmen
  • Health and safety awareness

Desirable

  • Previous experience in a housekeeping/cleaning role (ideally from a NHS/Schools or equivalent background)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU


Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU


Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Lead

Megan Tapper

mtapper@thechildrenstrust.org.uk

Details

Date posted

13 November 2023

Pay scheme

Other

Salary

£9.90 an hour

Contract

Permanent

Working pattern

Flexible working

Reference number

B0474-23-0088

Job locations

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU


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