Job summary
St. Luke's Hospice is seeking a PA to provide crucial support to their medical team, including the Medical Director and consultants, in achieving the organisation's strategic objectives. The role involves managing diaries, coordinating actions, and maintaining efficient systems, all while adhering to strict confidentiality policies. The position also includes responsibilities such as scheduling appointments, managing rotas, and ensuring smooth administrative processes for the medical team.
What sets this opportunity apart is the chance to work for a mission-driven organisation where your contributions directly impact patients.
To discuss the post please contact Dr Charles Daniels on 020 8382 8001 or cdaniels@stlukes-hospice.org.
Note: Please be aware of the short turnaround between the closing date and the interview date - 6th October 2023.
Application: Please apply via the St Lukes Hospice website. The supporting statement should highlight how you meet the person specification.
Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.
St Lukes Hospice are equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Please note: We are currently unable to provide sponsorship for a work Visa or accept applicants who do not already have a right to work in the UK.
Main duties of the job
As PA to the Medical Team at St. Luke's Hospice, your role will bw pivotal in ensuring the seamless operation of our medical department. You'll be responsible for managing the diaries of consultants and the Medical Director, efficiently coordinating appointments and tasks, and meticulously documenting meeting minutes and action items. Upholding strict confidentiality standards, you'll interact with sensitivity when handling inquiries and visitors, including patients and their families. Additionally, you'll facilitate outpatient appointments and home visits, collaborate with community and admin staff to streamline arrangements, and assist in managing rotas, recording leave, and processing returns for junior doctors. Maintaining the supply of essential stationery and governance of FP10's, proficiency in the Electronic Patient Record system (iCare), handling patient letters, and supporting on-call rota updates are also key responsibilities. You'll provide invaluable general administrative support for all doctors, manage filing systems, assist with correspondence, and handle crucial documents. Collaborating with various departments, arranging meetings, and onboarding new doctors further highlight your multifaceted role. By joining our team, you'll contribute to our mission, enjoy professional growth opportunities, work in a supportive environment, and champion equal opportunities and core values that guide our patient-centered care.
About us
At St. Luke's Hospice, our medical team is led a Medical Director, alongside a group of dedicated consultants medical team. Within our team, you'll find an atmosphere of empathy, respect, and an unwavering commitment to our patients.
We operate in an environment where every team member's contribution is valued, and our core values of compassion and top-quality care permeate every aspect of our work. Our work ethic is driven by the belief that even the smallest task contributes significantly to our overarching mission of making a meaningful impact in the lives of our patients and their families. Working with us, you'll be part of a cohesive and caring team that shares a common purpose, dedicated to providing exceptional care and support while fostering personal and professional growth for all team members.
Job description
Job responsibilities
Main Duties & Responsibilities
PA Support to the Medical Director
- Maintain and manage the consultants diaries
- Coordinate and manage the Medical Directors actions, working to deadlines
- Write minutes or action notes of meetings as required
- Ensure that effective and efficient systems and processes are in place and accurately maintained to support the Medical team.
- Deal appropriately and sensitively with enquirers and visitors, including patients, relatives, and carers, adhering to Hospice policy on confidentiality at all times.
- Complete and return to LNWHUT consultant attendance sheets
General Duties & Responsibilities
- Book outpatient appointments and home visits for the consultants and complete the appropriate paperwork, and communication to support appointments
- To liaise with community and admin staff to ensure all arrangements are clear and documentation available prior to any home visit.
- Supporting the Medical Director and Consultant team to manage rotas and record the annual leave, study leave, and sickness absence of the Medical team
- Complete returns for junior doctors to lead employing organisations as needed
- Support members of the Medical team with diary management as required.
- Ensure that adequate supplies of stationary required by the medical team e.g. prescription pads, and that a system for governance of the FP10s is maintained.
- Be proficient and trained to the level of superuser on the Electronic Patient Record (currently iCare)
- Scan in patient letters received and update information on iCare
- Updating, maintaining, and sharing the Medical on-call rota and processing invoices for external doctors on the rota.
- To provide the necessary administration support for all doctors.
- To maintain an efficient notes, administrative, and electronic filing system.
- To support correspondence which may require dictations and/or audio type when needed.
- Store and distribute key documents (e.g. Medical Examiner Rota)
- To liaise with nursing, fundraising, and finance departments as needed
- To arrange/support meetings as required by the medical team
- Setting up an Induction and logins to hospice emails for all new Doctors
- Providing ad hoc cover for clinical administrators
Please note: we are currently unable to support applicants who require work visa sponsorship
Please refer to job description attached for further information.
PLEASE APPLY VIA ST LUKE'S HOSPICE WEBSITE ONLY
https://www.stlukes-hospice.org/pa-to-medical-team/
Job description
Job responsibilities
Main Duties & Responsibilities
PA Support to the Medical Director
- Maintain and manage the consultants diaries
- Coordinate and manage the Medical Directors actions, working to deadlines
- Write minutes or action notes of meetings as required
- Ensure that effective and efficient systems and processes are in place and accurately maintained to support the Medical team.
- Deal appropriately and sensitively with enquirers and visitors, including patients, relatives, and carers, adhering to Hospice policy on confidentiality at all times.
- Complete and return to LNWHUT consultant attendance sheets
General Duties & Responsibilities
- Book outpatient appointments and home visits for the consultants and complete the appropriate paperwork, and communication to support appointments
- To liaise with community and admin staff to ensure all arrangements are clear and documentation available prior to any home visit.
- Supporting the Medical Director and Consultant team to manage rotas and record the annual leave, study leave, and sickness absence of the Medical team
- Complete returns for junior doctors to lead employing organisations as needed
- Support members of the Medical team with diary management as required.
- Ensure that adequate supplies of stationary required by the medical team e.g. prescription pads, and that a system for governance of the FP10s is maintained.
- Be proficient and trained to the level of superuser on the Electronic Patient Record (currently iCare)
- Scan in patient letters received and update information on iCare
- Updating, maintaining, and sharing the Medical on-call rota and processing invoices for external doctors on the rota.
- To provide the necessary administration support for all doctors.
- To maintain an efficient notes, administrative, and electronic filing system.
- To support correspondence which may require dictations and/or audio type when needed.
- Store and distribute key documents (e.g. Medical Examiner Rota)
- To liaise with nursing, fundraising, and finance departments as needed
- To arrange/support meetings as required by the medical team
- Setting up an Induction and logins to hospice emails for all new Doctors
- Providing ad hoc cover for clinical administrators
Please note: we are currently unable to support applicants who require work visa sponsorship
Please refer to job description attached for further information.
PLEASE APPLY VIA ST LUKE'S HOSPICE WEBSITE ONLY
https://www.stlukes-hospice.org/pa-to-medical-team/
Person Specification
Person Specification
Essential
- Excellent communication skills (verbal, nonverbal & written)
- Good Computer literate skills
- Good organisational skills
- Ability to function as an effective team member and to work flexibly without specific set days during the working week to meet the needs of the Wellbeing Service.
- Able to work across professional and organisational boundaries
- Ability to take the initiative; self-starter
- Willingness to learn and develop oneself and the service, curiosity
- Ability to accurately and efficiently input data into databases.
- Flexible approach to work, ability to create an effective brought forward system and to meet deadlines
- Attention to detail
- Be able to physically set up rooms suitable for teaching and training sessions. (This will include moving furniture.)
- Experience working with a number of conflicting priorities and deadlines
Desirable
- Previous experience in a health or social care environment
- Experience of using training databases and systems
Person Specification
Person Specification
Essential
- Excellent communication skills (verbal, nonverbal & written)
- Good Computer literate skills
- Good organisational skills
- Ability to function as an effective team member and to work flexibly without specific set days during the working week to meet the needs of the Wellbeing Service.
- Able to work across professional and organisational boundaries
- Ability to take the initiative; self-starter
- Willingness to learn and develop oneself and the service, curiosity
- Ability to accurately and efficiently input data into databases.
- Flexible approach to work, ability to create an effective brought forward system and to meet deadlines
- Attention to detail
- Be able to physically set up rooms suitable for teaching and training sessions. (This will include moving furniture.)
- Experience working with a number of conflicting priorities and deadlines
Desirable
- Previous experience in a health or social care environment
- Experience of using training databases and systems