Turning Point

Clinical Services Manager - City & Hackney

The closing date is 02 October 2025

Job summary

At Turning Point, we support people with substance misuse issues across the country. As a community based Clinical Services Manager in our City & Hackney service, you'll make a real difference to their lives of those experiencing difficulties from drugs and alcohol use.

Passionate about people, youll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So, if youre ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you.

Main duties of the job

As a Clinical Services Manager, your vital role will involve a wide range of clinical duties, overseeing the prescribing and wellbeing clinics, completing audits and supporting safeguarding. You will also take the lead for aspects of the clinical governance of the service and some key performance indicators. You will lead your team to deliver the same high standards that you do, by providing clinical supervision to nurses, completing appraisals, delivering training and of course, ensuring that all they do is in line with the clinical code of conduct. A portion of your role will be providing a level of clinical interventions reflecting your high level of clinical skills and expertise

As a member of the service senior leadership team, you will have a real opportunity to help shape service delivery and contribute to delivering clinically excellent services.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes:

  • 26 days paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
  • Join our team and discover the comprehensive benefits we offer by following the link in the supporting link section to explore all the exciting perks available to our employees.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Details

Date posted

19 September 2025

Pay scheme

Other

Salary

Depending on experience £52,962 - £61,958 + £3,633 ILW

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0471-25-0035

Job locations

102-110 Mare Street

London

E8 3SG


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Person Specification

Qualifications

Essential

  • An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, were also looking for a Clinical Services Manager who can confidently engage and influence people.
  • A working knowledge of safeguarding, substance misuse issues and legislation is key as is the ability to recognise indicators of substance misuse and the issues that service users might face.
  • The role requires a high level of experience within the problematic substance use field, although desirable if you are not a qualified NMP we will support you in gaining this qualification.
  • In addition to the above we are seeking to appoint an individual who can also bring Turning Points core values to the role:
  • We believe that everyone has the potential to grow, learn and make choices
  • We all communicate in an authentic and confident way that blends support and challenge
  • We are here to embrace change even when it is complex and uncomfortable
  • We treat each other and those we support as individuals however difficult and challenging
  • We deliver better outcomes by encouraging ideas and new thinking
  • We commit to building a strong and financially viable Turning Point together
Person Specification

Qualifications

Essential

  • An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, were also looking for a Clinical Services Manager who can confidently engage and influence people.
  • A working knowledge of safeguarding, substance misuse issues and legislation is key as is the ability to recognise indicators of substance misuse and the issues that service users might face.
  • The role requires a high level of experience within the problematic substance use field, although desirable if you are not a qualified NMP we will support you in gaining this qualification.
  • In addition to the above we are seeking to appoint an individual who can also bring Turning Points core values to the role:
  • We believe that everyone has the potential to grow, learn and make choices
  • We all communicate in an authentic and confident way that blends support and challenge
  • We are here to embrace change even when it is complex and uncomfortable
  • We treat each other and those we support as individuals however difficult and challenging
  • We deliver better outcomes by encouraging ideas and new thinking
  • We commit to building a strong and financially viable Turning Point together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Turning Point

Address

102-110 Mare Street

London

E8 3SG


Employer's website

https://www.turning-point.co.uk/ (Opens in a new tab)


Employer details

Employer name

Turning Point

Address

102-110 Mare Street

London

E8 3SG


Employer's website

https://www.turning-point.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Resourcing Partner

Sarah Shippen

sarah.shippen@turning-point.co.uk

01612385255

Details

Date posted

19 September 2025

Pay scheme

Other

Salary

Depending on experience £52,962 - £61,958 + £3,633 ILW

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0471-25-0035

Job locations

102-110 Mare Street

London

E8 3SG


Supporting documents

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