Job summary
We are looking for someone to take on the role of Data and Performance Officer working within our Rough Sleeping Project at our Hereford Recovery Service. The new post holder will be required to provide data and administrative support to this team.
You will play a key role in a service that brings together substance use treatment, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances.
This role is based full-time on site in our Hereford Office (HR1 2) with occasional travel to hubs within the county. Please only apply if you can commute to Hereford.
Past applicants need not apply.
Main duties of the job
Based in our Hereford service you will be working in close partnership with service staff, managers, commissioners and other key stakeholders. Reporting to the Regional Performance Lead your responsibilities will include:
Maintenance and data entry of client management systems
Monitoring local data quality and compliance
Recognise and understand local processes and provide effective system support to staff
Monitoring, analysis and reporting, including data submissions
Ensure timely responses to scheduled and ad hoc data information requests
About us
Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year.
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
Hereford Recovery Service is an integrated substance misuse service and provides free and confidential support for adults and young people around their use of alcohol and other drugs.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Job description
Job responsibilities
Please see attached Job Description
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation from Investors in People.Choose from our range of courses to gain recognised qualifications
- 28 days paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. Youll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more all free to you and your immediate family
- Recognition awards to recognise colleagues inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
Job description
Job responsibilities
Please see attached Job Description
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes:
- Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation from Investors in People.Choose from our range of courses to gain recognised qualifications
- 28 days paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. Youll also have access to the Blue Light Card, for even more discounts and savings!
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more all free to you and your immediate family
- Recognition awards to recognise colleagues inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!
Person Specification
Experience
Essential
- If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you.
- You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers, commissioners and other stakeholders.
- Skills you will need:
- At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.)
- Monitoring, analysis and reporting, including data submissions
- Analytical and problem-solving skills
- Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media
- Maths & English GCSE Grade C or above or equivalent qualification
- Organised; excellent planning and time management skills
- Good communication skills (written and verbal)
- Ability to work as part of a multi-disciplinary team
- Demonstrable experience of working in an office environment
- A successful track record of delivering data/systems training to groups & individuals is advantageous
- Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community
Person Specification
Experience
Essential
- If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you.
- You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers, commissioners and other stakeholders.
- Skills you will need:
- At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.)
- Monitoring, analysis and reporting, including data submissions
- Analytical and problem-solving skills
- Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media
- Maths & English GCSE Grade C or above or equivalent qualification
- Organised; excellent planning and time management skills
- Good communication skills (written and verbal)
- Ability to work as part of a multi-disciplinary team
- Demonstrable experience of working in an office environment
- A successful track record of delivering data/systems training to groups & individuals is advantageous
- Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
