Matron

British Home and Hospital for Incurables

This job is now closed

Job summary

The Matron will undertake advanced clinical assessment, needs identification, planning, case management and coordination of care for residents at British Home. They will work proactively to reduce unplanned hospital admissions and facilitate discharge from hospital for care home residents working with the Admissions and Discharge coordinator.

They will support the RHM to lead on all compliance, audit and assurance matters for the Home with the senior nurses.

Main duties of the job

To provide expert clinical case management and support for patients with complex care needs living in BH, who are at risk of deteriorating health that may result in declining quality of life or avoidable hospital admission.

To practice as a senior clinical professional for at least 25% of the role, with professionalism, authority, expertise, acting as a role model for other nursing and therapy staff.

You will diagnose, prescribe, and implement a range of core interventions with an emphasis on avoiding hospital admission or an unnecessary longer length of hospitalisation.

To work collaboratively with multi-disciplinary teams internally and externally.

Lead and participate in the development, implementation and evaluation of health care services and inter-professional work groups.

With the RHM provide the highest standards of resident care through ongoing assessment, planning implementation and evaluation of care plans.

To actively safeguard and promote the welfare of adults.

Ensure the efficient and effective operation of the service; by supervising and directly managing associated nursing, therapy and departmental teams.

Planning care interventions for people with multiple and complex long-term conditions, working with the multi-professional team to positively lead the clinical team to support outstanding care delivery.

About us

British Home is a Royal Charter charity that supports people living with neuro-disability. We have a proud history of care and support, and have been based at Crown Point, near Streatham Common, since 1892.

British Home is a charity offering services that improve the lives of people living with neuro-disability: rehabilitation; residential care; respite support; and palliative care. Every resident at British Home has been affected by neuro-disability whether that is as result of accident or trauma, stroke, or a consequence of a degenerative condition or illness.

There is capacity for 80 people on site, with each resident having their own, private accommodation. Services are delivered through a multi-disciplinary team under the leadership of the Director of Care. As the nature of neuro-disability is unique to each individual, so the range and frequency of facilities and services people use will be tailored to their own needs and aspirations.

Some of our residents stay with us only a short time until they move onto different accommodation, for example in an adapted home in the community, whereas for others British Home is a long-term home. For all of our residents, British Home provides a safe, comfortable and suitable therapeutic environment.

Date posted

25 November 2024

Pay scheme

Other

Salary

£55,000 a year Plus benefits

Contract

Permanent

Working pattern

Full-time

Reference number

B0470-24-0005

Job locations

Crown Lane

Streatham

SW16 3JB

Job description

Job responsibilities

To promote accountability and professionalism in the clinical team.

To provide senior clinical support, oversight, and training to meet the complex needs of residents.

To be actively involved in clinical business development, including service planning.

To manage the service in accordance with the Registered Manager, Director of Care and Registered Provider.

Deputise for the Registered Manager

To ensure practice is in line with legislative requirements, relevant regulations, in line with best practice and within the financial plans agreed from time to time with the Registered Provider.

Support the RHM to lead and manage the clinical operations at British Home, including line management and supervision of nursing and care colleagues.

Support the RHM to lead and co-ordinate relationships with external and internal teams to facilitate excellent clinical care.

Ensure Residents are at the heart of care delivery and their wishes and preferences enhance their wellbeing, working closely with the Head of Therapy.

Be accountable for the delivery of clinical audits and service improvement projects as required.

Compile clinical quality audit, compliance and assurance reports to ensure standards of clinical practice are maintained in accordance with policies, procedures, regulation, and through the essence of care benchmarking.

Provide clinical support, oversight, and training for the clinical team to manage the complex needs of residents.

Support in complaint and safeguarding responses as required, including undertaking root cause analysis investigations.

Support Admission & Discharge planning alongside the Admission and Discharge Co-ordinator and Head of Therapy.

Undertake all aspects of medicine management in line with legal, professional, and regulatory requirements.

Be responsible for promoting and safeguarding the welfare of those individuals they support. Actively respect patients privacy and dignity and protect their property and possessions.

Assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.

You will have a responsibility to understand and follow BH policies and procedures.

Participate in the service planning and nursing strategy within BH and promote its implementation within practice.

Ensure that all aspects of professional behaviour as required within the NMC Code of Professional Conduct are always followed.

Delivery of prescribed medication following patient assessment with responsibility and accountability for risk management and with-holding medication when appropriate and notifying medical doctor

Able to maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions of pressure.

Work with a high degree of autonomy and professional accountability.

Deal empathetically with sensitive information, to include discussing patients changing condition with patient and/or carer.

Able to keep accurate contemporaneous documentation and care-plans in line with Organisation policy and NMC code.

Able to provide high quality written reports and any other written documentation, as necessary.

Able to listen and empathise with the needs and wishes of users and their careers.

Provides and receives complex, sensitive information to patients/relatives and colleagues and with empathy, persuasion and reassurance and ensure information is clearly understood, where there may be barriers to understanding.

Actively listens, draws out information and checks understanding.

Empathises with others and considers their needs and feelings.

Expresses information effectively and accurately, both orally and in writing, adjusting language and style to recipients and considers their frame of reference.

Accurately records patient information, progress and current status ensuring changes in patient/clients condition are shared with the multi-disciplinary team in a timely manner.

Ensures patient confidentiality is always maintained.

Able to effectively communicate at all levels of the organisation; to a variety of health professionals, users, and carers, to provide the best outcomes.