Therapy Manager/Lead Occupational Therapist

Job responsibilities

1. Purpose of Position

1.1 To be the professional therapies lead for the British Home, providing advice within the organisation and, where appropriate, to external partners on all matters concerning the managed services and practices. This responsibility includes internal and external MDT support.

1.2 Change management: Reviewing departmental operations and implementing Changes to improve service delivery for British Home patients and staff. This includes developing an effective team approach across therapy services, to lead British Home in its journey to accredited Level- two status and supporting the Gold Standards framework for palliative care.

1.3 Deliver high quality, evidence based clinical services in line with the clinical services strategy. This means reporting effectively both for the individual and nationally into UKROC.

1.4 Support and oversee improvements in patient care and working directly with ward staff and nurses to improve practice and work with a bio-social, holistic overview of treatment: involving clients and their families at all times.

1.5 Ensure productivity and efficiency across the department. This includes financial management and oversite of admissions pathways and costings for therapeutic packages.

2. Strategic Responsibilities

2.1 Provide leadership to the Therapies department, working with clinical colleagues to manage the design and delivery of clinical/non-clinical services.

2.2 To support positive and effective relationships between the Therapies Department and other services, with external bodies and friends and families.

2.3 Develop a culture in which all staff are delivering high quality patient centred care in tandem with nursing staff

2.4 Be jointly responsible for the writing of copy and content for external publication, ranging from fundraising bids to media publications and articles.

2.5 Continually review services in line with Level -2 service provision aspirations and work with colleagues to redesign services in order to meet the needs of patients and enable the Therapies Department to achieve key performance indicators.

3. Performance Management

3.1 Develop effective processes for monitoring, analysing and managing department activity, including the efficient management of capacity, identifying when performance falls below set standards and taking corrective action. This also includes all investigations and learning from incidents and accidents.

3.2 Set up and monitor a UKROC reporting system and ensure appropriate timely data collection mechanisms are established to support capacity and demand analysis and transparency with regard to productivity.

3.3 Responsible for the Therapies departments performance, review processes ensuring that all Key Performance Indicators (KPIs) are met; where they are not met, establish appropriate action plans to meet the standards.

3.4 Oversee the departments implementation of Transformation Improvement

Plans.

3.5 Responsible for proposing, developing and implementing department policies, with particular reference to clinical governance, best practice, national guidelines, recommendations and regulations.

4. Financial Management

4.1 Accountable for the delivery of a balanced budget for the Therapies Department.

4.2 Accountable for all equipment and services within the department to come in under budget while still providing and excellent level of rehabilitation opportunity to clients.

4.3 Understand the therapy teams position within the wider scope of the charity. This means taking the lead on fundraising for therapy led initiatives, such as a sensory room or new specialist equipment.

4.4 Work directly with finance to ensure costings for new admissions are modern and fair while incorporating fair and accurate.

4.5 Meticulously oversee the staffing requirements of the department vs commissioned therapy hours provided, to ensure this is always accurate and clients are able to access all the therapy they are entitled to.

5. Personnel

5.1 Line-manage individuals and growing teams of Physiotherapy, Occupational Therapy, Speech & Language Therapy and Psychology, either individually or working directly with seniors in relevant professional departments of neuro psychology.

5.2 Manage recruitment and selection, providing clear leadership and ensuring appropriate arrangements are in place to set objectives, monitor performance and agree and review personal development needs.

5.3 The post holder will be expected to develop and oversee a departmental workforce plan to optimise staff opportunities to ensure delivery of high-quality services.

5.4 To act as a mentor, facilitator and clinical supervisor to junior colleagues to develop professional and leadership competence by promoting analytical and reflective practice, leading by example in developing and maintaining a personal, professional portfolio.

5.5 To promote evidence-based innovative practice through the process of multi-disciplinary research and clinical audit, to promote excellence in practice and inter-professional working. This might involve taking part or coordinating research project where appropriate.

Experience

Essential

• - Experience leading the work and management of staff within a mixed discipline therapeutic team
• - Experience of supervising, appraising, training and coaching a staff team
• - Computer literate with experience of word-processing/spreadsheets/databases/e-mail
• - A minimum of 2 years previous experience of supervising staff.
• - Experience or knowledge of reporting into UKROC and associated national guidelines
• - Experience using FIM&FAM as part of routine assessment for client admission and progress management

Desirable

• - Experience working with or managing neuropsychology
• - Experience of rolling FIM&FAM into a service with integrated nursing care
• - Experience of delivering therapies as part of the gold standard framework of palliative care pathway

Skills, Knowledge, Abilities

Essential

• - Ability to manage, lead and
• motivate a team.
• - Ability to maintain all aspects of confidentiality. Able to comply with all legislative requirements in relation to service users and staff.
• - Ability to communicate verbally in a clear, concise and succinct manner.
• - Ability to listen in an open and reflective manner.
• - Clear and concise written skills.
• - Effective IT skills to assist with the implementation of computerised
• care plans
• - Ability to maintain positive working relationships with external agencies.
• - Awareness of effective administration systems.
• - Ability to prioritise tasks and time manage.
• - Awareness of and the ability to support management using influencing skills.
• - Ability to provide both a quality and customer focused service
• - Awareness of best dementia care practice and how to support older people living with increased physical and emotional frailties
• - Ability to lead and motivate staff teams.

Equal Opportunities

Essential

• - Demonstrate an understanding of the needs of different minority groups and be committed to Equal Opportunities and anti-discriminatory working practices.

Qualifications

Essential

• - First Level Registered Occupational therapist registered with HCPC or Another HCPC registered professional with significant experience
• - Evidence of continuing professional and clinical development
• - Experience in rehabilitative medicine or neurology. Spinal or palliative care experience in tandem with rehabilitative experience also considered.

Desirable

• - Moving & Handling Trainer
• - Mentor or Mentorship qualification / experience with students

Personal Qualities

Essential

• - Sensitivity to needs of vulnerable or unwell groups
• - Enhanced understanding of EDI and how this translates to a client centred approach to therapeutic goals
• - Willingness to be trained and developed.
• - Ability to use own initiative.
• - Flexible approach to work.

Circumstances

Essential

• - Ability to work a 7 -day rota pattern if and when required, or ensuring the team provide this
• - Be available to cover emergency situations.

Desirable

• - Ability to undertake occasional travel

Health & Safety

Essential

• - To be committed to promoting the highest standards in Health & Safety performance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).