Job summary
Do you want to improve and
deliver excellent health care?
A driving force behind our
growth and success is a highly skilled and dedicated Programmes Facilitator.
A Programmes Facilitator plays a
vital role in ensuring that the day-to-day operations of our programmes of
delivery run smoothly. We are looking for a
passionate individual with experience of enabling effectiveness across our
operations.
At Pennine GP Alliance (PGA), we are committed to fair, transparent, and
person-led recruitment. While we use digital tools to support our recruitment
processes, we want to be clear that no shortlisting or hiring decisions are
made solely by artificial intelligence (AI).
We understand that AI can be a useful tool for applicants when preparing
applications; however, your submission must represent your own experience,
achievements, and professional perspective. Applications that appear to be
entirely written by AI may not be considered. We encourage candidates to use AI
responsibly - as a support tool, not a replacement for your own insight and
input.
Main duties of the job
Create and manage business work plans.
Undertake business tasks and manage actions plans.
Track budgets and resource allocation.
Monitor service status and the need for changes in schedule, scope or
budget.
Establish and maintain relationships with relevant client stakeholders,
providing day-to-day contact on project status and changes.
Organise meeting invitations, agendas and take meeting notes.
Maintain an overview
of all contractual reporting requirements and ensure they are met.
Interpret and/or modify policies and procedures to
facilitate and ensure the application of sound business practices.
Risk identification and mitigation.
Represent PGPA at
various meetings and events.
Collate and manage
statistical information on behalf of PGPA.
You will work as part
of a team but will also frequently work unsupervised and using your own
autonomy.
Assess and assist in resolving problems that
require research and review of policy and procedures. Assist with resolving problems or compliance
issues.
Support the organisation with third party contract
management.
About us
Pennine
GP Alliance is a member-led organisationrepresenting 19 GP practices
across Calderdale, organised into five Primary Care Networks (PCNs). Together,
our member practices care for a combined population of over 223,000 registered
patients.
We work extremely closely with general practice but also in
partnership with other local healthcare providers with a purpose to ensure
viable GP services remain at the heart of local communities, providing
sustainable and high-quality patient-focused healthcare.
Join our team and experience a workplace that truly values growth,
collaboration, and impact. We take pride in fostering a supportive and
inclusive environment where every team member is encouraged to listen, learn,
and lead. Together were dedicated to delivering better outcomes for GP
practices, and ultimately for the people of Calderdale.
At our organisation, your professional growth matters we are
committed to providing the resources and opportunities you need for continuous
development, ensuring you thrive both in your role and your career.
We look forward to receiving your application to join our team of
over 100 employees.
Job description
Job responsibilities
To maintain up to date
knowledge of legislation, national and local policies, and issues in relation
to the specific client group, mental health, and community care delivery.
To comply with the
Professional Codes of Conduct and to be aware of changes in these. To maintain
up to date knowledge of all relevant legislation and local policies and
procedures implementing this.
To ensure that all
duties are carried out to the highest standard and in accordance with currently
quality initiatives within the work area.
To comply with all
relevant policies, procedures, and guidelines, including those relating to
Equal Opportunities, Health and Safety and Confidentiality of Information and
to be aware of any changes in these.
To comply at all times with the PGPAs Information
Governance related policies. Staff are required to respect the confidentiality
of information about staff, patients and PGPA business and in particular the
confidentiality and security of personal identifiable information in line with
the Data Protection Act. All staff is responsible for ensuring that any data
created by them is timely, comprehensive, accurate, and fit for the purposes
for which it is intended.
Job description
Job responsibilities
To maintain up to date
knowledge of legislation, national and local policies, and issues in relation
to the specific client group, mental health, and community care delivery.
To comply with the
Professional Codes of Conduct and to be aware of changes in these. To maintain
up to date knowledge of all relevant legislation and local policies and
procedures implementing this.
To ensure that all
duties are carried out to the highest standard and in accordance with currently
quality initiatives within the work area.
To comply with all
relevant policies, procedures, and guidelines, including those relating to
Equal Opportunities, Health and Safety and Confidentiality of Information and
to be aware of any changes in these.
To comply at all times with the PGPAs Information
Governance related policies. Staff are required to respect the confidentiality
of information about staff, patients and PGPA business and in particular the
confidentiality and security of personal identifiable information in line with
the Data Protection Act. All staff is responsible for ensuring that any data
created by them is timely, comprehensive, accurate, and fit for the purposes
for which it is intended.
Person Specification
Skills
Essential
- Evidence of implementing and maintaining office document control systems.
- Evidence of compiling and producing high quality professional written reports.
- Ability to work with partners and motivate stakeholders to deliver service improvement.
- Strong IT skills, including Microsoft Office.
- Attention to detail and accuracy in all work.
- Ability to plan multiple concurrent activities.
- Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders.
- Able to understand complex data and pull out key messages
- Strong administrative and planning skills, able to plan effectively against deadlines to produce timely outputs and deliverables.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Able to identify risks and raise them with their team/management.
Desirable
- Able to use clinical record systems such as SystmOne and EMIS.
Other requirements
Essential
- Flexibility to work outside core office hours.
- Disclosure Barring Service (DBS) check.
- Maintain confidentiality at all times.
- Ability to travel, must be able to visit locations across the organisation.
Qualifications
Essential
- Educated to Bachelors degree level or demonstrable equivalent experience.
Desirable
- Relevant post graduate qualification or demonstrable equivalent experience.
Experience
Essential
- Proven work record of consistently achieving high standards and delivering objectives and priorities.
- Experience of managing actions plans and successful completion of actions.
- Experience of working with stakeholders and building successful relationships.
- Experience in KPI monitoring and reporting.
- Experience of policy writing and modification.
- Experience of effective risk management.
Desirable
- Experience of working in primary care.
- Experience of budget management.
- Experience of co-ordinating and supporting to deliver focus groups.
- Experience of contract management.
Personal qualities
Essential
- Ability to perform and deliver under pressure.
- Ability to work independently and think for themselves.
- Ability to work well with colleagues and be supportive team member.
- Demonstrates a positive attitude and integrity.
Person Specification
Skills
Essential
- Evidence of implementing and maintaining office document control systems.
- Evidence of compiling and producing high quality professional written reports.
- Ability to work with partners and motivate stakeholders to deliver service improvement.
- Strong IT skills, including Microsoft Office.
- Attention to detail and accuracy in all work.
- Ability to plan multiple concurrent activities.
- Confident communicator, able to establish relationships with staff at all levels and to work with external stakeholders.
- Able to understand complex data and pull out key messages
- Strong administrative and planning skills, able to plan effectively against deadlines to produce timely outputs and deliverables.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Able to identify risks and raise them with their team/management.
Desirable
- Able to use clinical record systems such as SystmOne and EMIS.
Other requirements
Essential
- Flexibility to work outside core office hours.
- Disclosure Barring Service (DBS) check.
- Maintain confidentiality at all times.
- Ability to travel, must be able to visit locations across the organisation.
Qualifications
Essential
- Educated to Bachelors degree level or demonstrable equivalent experience.
Desirable
- Relevant post graduate qualification or demonstrable equivalent experience.
Experience
Essential
- Proven work record of consistently achieving high standards and delivering objectives and priorities.
- Experience of managing actions plans and successful completion of actions.
- Experience of working with stakeholders and building successful relationships.
- Experience in KPI monitoring and reporting.
- Experience of policy writing and modification.
- Experience of effective risk management.
Desirable
- Experience of working in primary care.
- Experience of budget management.
- Experience of co-ordinating and supporting to deliver focus groups.
- Experience of contract management.
Personal qualities
Essential
- Ability to perform and deliver under pressure.
- Ability to work independently and think for themselves.
- Ability to work well with colleagues and be supportive team member.
- Demonstrates a positive attitude and integrity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
