Business & Commercial Development Officer

Job description

Job responsibilities

Job Summary

Working in collaboration with senior managers and team colleagues (including, but not limited to, Workforce, Premises, Finance, Clinical Managers, Quality & Performance, Administration, and the individuals using our services) to formulate sound business proposals & costings for review, pending implementation.

Devising and implementing systems to support the development and ongoing business of the organisation including growth-based projects which require market research/scoping and support with service operationalisation.

Co-ordinating tendering exercises, including seeking out and evaluating suitable opportunities, organising tender timetables, supporting and assisting clinicians and managers in the writing and preparation of Pre-Qualification Questionnaires and Invitation to Tender documentation and being responsible for the timely submission and monitoring of all tender submissions.

Identifying suitable funding opportunities for relevant proposed projects and providing support to colleagues in the writing and submitting bids to funders within set timescales.

Ensuring YHP is represented, promoted, and celebrated locally and nationally by identifying and submitting suitable local/regional/national and international awards which highlight best practice.

If required, to act as or support the budget holder in respect of various grant projects, ensuring adherence to spending levels and ensuring the project remains within budget constraints, providing effective monitoring systems.

To be responsible for a variety of projects as identified by the Senior Leadership Team and Board of Directors to develop the organisations business.

Key Areas of Responsibility

Business Development

Working independently and with the team to support colleagues to develop ideas/innovations aimed at improving service delivery, including supporting the preparation of business cases and delivery plans, and preparing SWOT analyses for project initiations.

Undertaking Horizon Scanning exercises, ensuring details of potential new/existing opportunities are clearly disseminated across the organisation via established forums. This may include working closely with YHPs Communications and Marketing Team to undertake marketing, research, event promotion, awareness raising, and networking opportunities.

Seeking out funding opportunities to allow the development of YHPs business.

Seeking out and submitting nominations to local/regional/national/international health sector Awards, celebrating success and raising the profile of YHP and its work.

Providing periodic updates to our Board of directors and membership partners regarding all successful opportunities (e.g., grants, tenders and awards attained) and working alongside the SLT to maintain an accessible database for use by colleagues.

Identifying and disseminating suitable local and national tendering opportunities aimed at business growth, and where required, to act as tender co-ordinator, offering guidance to clinical and managerial colleagues on writing a suitable submission and ensuring adherence to tender deadlines.

Completing organisational questionnaires (PQQs) associated with tendering opportunities and maintaining a tender resource library on the shared drive to assist colleagues when working on a tender.

Working collaboratively with YHP Members, Commissioners and Stakeholders to develop and nurture relationships with potential business partners, including within the VCS.

Project Management

Provide high quality project management support, including undertaking a range of activities supporting the delivery of YHP Strategic plan, and working effectively with management and clinical colleagues across the organisation.

Ensure that the right people are identified to make these projects happen, that they are effectively matrix managed so they develop, feel valued and are supported to deliver.

Develop service development proposals, business plans and delivery plans within YHP and as required, across provider organisations.

Support successful service developments working with service leads/managers including developing business plans and delivery plans and liaising with other teams to achieve this.

lead on change programmes of multiple challenging projects ensuring that the right support is mobilised at the right time. You will demonstrate professional flexibility and the capability to move across workstreams and projects as and when required, despite competing demands.

Understand the needs of our partners in primary care and work collaboratively to meet these through the delivery of high-quality services.

Ensure robust systems for managing programmes of change are in place that are efficient, effective and engage will all our key stake holders appropriately

Utilise coaching skills to build project management capability and confidence within YHP and its partners.

Finance & Risk Management and Quality Assurance

Oversee the finance manager to record all related activities, e.g. income, expenditure, profit and loss, outputs etc in respect of funding and budget monitoring.

Oversee a system for the management of all YHPs contracts, subcontracts, Service Level agreements and memorandum of understandings.

Working closely with the Chief Operating Officer and Finance Manager to manage the budget for specific projects as delegated.

Deploy agreed risk management processes, taking an analytical approach to qualitative and quantitative information to facilitate a review of options to mitigate or eradicate the risk.

To record, monitor and report risk, benefits, and performance.

Deploy effective methods to assess how beneficial a programme is. Undertake reviews on performance post implementation and make further recommendations on service improvement based on evidence.

Management of Communication

Prepare regular updates and reports to provide assurance on project delivery identifying clear progress statements including risk mapping, performance data and the direction of travel towards benefits realisation.

Hold regular, (most likely) weekly project management meetings with workstream leads. Concisely capture key actions, opportunities, obstacles and the way forward to facilitate effective communication internally and externally, where appropriate.

With integrity engage with internal and external stakeholders.

Management of workload and personal development

Act on own initiative in prioritising and managing workload, delegating tasks appropriately and referring to designated Board Members in respect of clinical, managerial, and administrative areas, as necessary.

Maintain own personal and professional development as agreed at your annual review and in accordance with any professional bodies with whom you are registered.

Person Specification

Qualifications

Essential

• Educated to Degree Level
• Evidence of a sound educational background including Maths and English
• Advanced IT qualification or in depth experience of using Microsoft Office or equivalent experience.
• Educated to Diploma Level in business studies, accounting or management or equivalent or equivalent experience

Desirable

• Attained recognised business administration/secretarial qualifications
• Certificate in Capital Investment Planning (Return on Investment)
• Project Management Qualification or experience of providing project officer support to projects/programmes of work

Experience

Essential

• At least 5 years experience of working within a large complex organisation, with some strategic exposure.
• Proven track record of successful project management
• Proven track record of successful tender production
• Knowledge of maintainingsetting up administration and filing systems
• Knowledge of health and safety issues in a complex environment and the implications of poor compliance
• Proven track record of achieving targets for generating income through commercial products and services
• Proven track record of success with attaining grants, tenders and awards

Desirable

• Attained Management Qualification to at least Level 4
• Attained Health & Safety qualification to at least IOSH
• Has an evidence Portfolio

Skills/Abilities

Essential

• Excellent communicator, both in writing and verbally
• Previous experience of applying for external funding
• Ability to build and develop effective relationships with partners and customers
• Personal organisation and team-working skills, to manage the workload and ensure the production of high quality work, and manage and prioritise a varied workload to meet agreed deadlines.
• Problem solving skills
• Ability to delegate as required
• Ability to produce formal minutes of a high standard
• Ability to produce complex spreadsheets and databases
• Can describe the principles involved in securing other funding sources
• Ability to organise and deliver projects
• Highly accurate with a strong attention to detail when handling information.

Desirable

• Previous experience of delivering projects
• Previous experience in contract management

Knowledge/Understanding

Essential

• Full understanding of the Data Protection Act
• Deep understanding and respect for confidentiality

Desirable

• Knowledge and understanding of Market Research, Business Law

Other

Essential

• Flexible approach to duties
• Positive attitude to change
• Professional appearance
• Willing to attend further training courses (as and when required)
• Ability to travel between sites within the local area
• Pragmatic and solution-oriented.
• Committed to high standards and continuous improvement.
• Self-motivation, enthusiasm and results-focus

Desirable

• Demonstrate the principles of partnership working
• Understands the needs of people with mental health problems and demonstrates a belief in empowerment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Health Partners Ltd

Address

Unit 2 Westbridge Court

Annie Med Lane

South Cave Brough

HU15 2HG

Employer's website

https://yorkshirehealthpartners.co.uk/ (Opens in a new tab)