Job summary
Come and join the Social Prescribing Team here at Viaduct Care where you will have responsibility for proactively reaching out
to, monitoring and coordinating care and well-being for a defined cohort of
patients in primary care.
We have a part time role available, 20 hours per week (over 3 days).
You will be a key member of the primary
care team, playing a critical role in engaging patients and using health
coaching techniques and asset based approaches to support them to take an
active role in the self-management of their health.
Main duties of the job
To support patients with advice, guidance to improve their mental wellbeing addressing issues such as financial issues, loneliness or social isolation, anxiety, maintaining tenancy etc.
Enable people to improve/maintain their mental wellbeing and support patients to access a wide variety of activities and learning opportunities, and volunteering.
Work with patients to reduce the demand on GP and practice staff time by ensuring that patients needs are met in a more appropriated manner.
We are particularly interested in addressing health inequalities within the BAME community in Stockport and experience in this field would be desirable. There will be scope for the post holder to raise awareness within the team of health issues affecting those within the BAME community and educate staff on how to overcome these issues and improve health outcomes.
The role will also include:
Well-being and Care planning, health coaching and delivery of self-management support based on a knowledge of individuals activation levels, using coaching and motivational interview techniques.
Support for individuals to access appropriate community resources and services.
Assist them to access information, form links with specific community and social groups, stay independent, and promote self-management of their health.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented in our service.
About us
Viaduct Care CIC is the company structure for Stockports GP Federation and represents all of its local GP Practices. Covering a patient population of circa 300,000 practices are split into 6 PCNs with each serving a population of around 30,000-50,000 patients.
Viaduct Care represents the collective voice and interests of its member practices and as a key stakeholder in Stockport Together aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other major service providers.
One of our priorities at Viaduct Care is to ensure that wellbeing and development of our team is at the forefront of everything we do. We have recently launched our new employee assistance programme, assisting our team to get access to a range of advice 24 hours a day. Additionally, we are keen to provide opportunities for team members to develop and grow including access to an extensive range of training and up to five paid study days per year.For more information of the benefits of working at Viaduct click on 'Why Join Viaduct Care' on the right hand side of the page.
Job description
Job responsibilities
Main Roles & Responsibilities:
- To provide support to people with low level mental health and well-being needs (e.g. debt, poor housing, social isolation) and long term conditions who need support to manage their health and wellbeing.
- To strengthen psychosocial, life and coping skills of individuals to develop resilience.
- To help patients access increased social support as a buffer against adverse life events.
- To increase access to resources and services which promote mental wellbeing.
- To receive referrals for the project from local health and social services professionals, as well as self-referrals.
- To provide support to patients who will benefit from proactive health management and self- care including being the single point of contact for the person or carer to simplify access and coordination of services
- To use a strength based approach to identify key issues that impact on the person’s wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
- To support the development of a personalised plan, liaising with the practice team, patient/carer and other neighbourhood teams.
- To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
- To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
- To work with Practice Champions to support the delivery of community based public health initiatives such as physical activity, healthy eating and social connectedness.
- To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the people’s outcomes.
- To attend supervision, case management and steering group meetings as required.
- To maintain professional and personal development.
- This post requires flexible working and scheduled working patterns to ensure service provision.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.
Job description
Job responsibilities
Main Roles & Responsibilities:
- To provide support to people with low level mental health and well-being needs (e.g. debt, poor housing, social isolation) and long term conditions who need support to manage their health and wellbeing.
- To strengthen psychosocial, life and coping skills of individuals to develop resilience.
- To help patients access increased social support as a buffer against adverse life events.
- To increase access to resources and services which promote mental wellbeing.
- To receive referrals for the project from local health and social services professionals, as well as self-referrals.
- To provide support to patients who will benefit from proactive health management and self- care including being the single point of contact for the person or carer to simplify access and coordination of services
- To use a strength based approach to identify key issues that impact on the person’s wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
- To support the development of a personalised plan, liaising with the practice team, patient/carer and other neighbourhood teams.
- To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
- To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
- To work with Practice Champions to support the delivery of community based public health initiatives such as physical activity, healthy eating and social connectedness.
- To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the people’s outcomes.
- To attend supervision, case management and steering group meetings as required.
- To maintain professional and personal development.
- This post requires flexible working and scheduled working patterns to ensure service provision.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent.
Desirable
- NVQ Level III (Health and Social Care).
- Formal training in working with long term conditions.
Experience
Essential
- Experience of supporting people with low level/common mental health needs in the community.
- Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
- Knowledge of the voluntary/social care sector in Stockport.
- Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
- Evidence of working within a team.
- Experience of managing a caseload of participants and keeping up to date records using a database.
Desirable
- Experience of working with the BAME community.
- Experience of working with individuals with long term conditions.
- Evidence of working within a multidisciplinary team.
- Experience of working without direct supervision.
- Experience of using community based activities and resources to support individuals.
Knowledge and Skills
Essential
- Knowledge of the voluntary/social care sector in Stockport.
- Good IT skills.
- Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
- Ability to deal with challenging behaviour and difficult conversations.
- Ability to work with people from a range of agencies and organisations to develop effective working relationships.
- Ability to effectively manage a variable workload.
Desirable
- Ability to speak a second language i.e) Urdu or Punjabi
Additional Attributes
Essential
- Willingness to work in settings across Stockport.
- Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
- Ability to work flexibly in an innovative and developing role.
Desirable
- An understanding of the important of user/carer involvement.
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent.
Desirable
- NVQ Level III (Health and Social Care).
- Formal training in working with long term conditions.
Experience
Essential
- Experience of supporting people with low level/common mental health needs in the community.
- Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
- Knowledge of the voluntary/social care sector in Stockport.
- Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
- Evidence of working within a team.
- Experience of managing a caseload of participants and keeping up to date records using a database.
Desirable
- Experience of working with the BAME community.
- Experience of working with individuals with long term conditions.
- Evidence of working within a multidisciplinary team.
- Experience of working without direct supervision.
- Experience of using community based activities and resources to support individuals.
Knowledge and Skills
Essential
- Knowledge of the voluntary/social care sector in Stockport.
- Good IT skills.
- Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
- Ability to deal with challenging behaviour and difficult conversations.
- Ability to work with people from a range of agencies and organisations to develop effective working relationships.
- Ability to effectively manage a variable workload.
Desirable
- Ability to speak a second language i.e) Urdu or Punjabi
Additional Attributes
Essential
- Willingness to work in settings across Stockport.
- Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
- Ability to work flexibly in an innovative and developing role.
Desirable
- An understanding of the important of user/carer involvement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
