Brainkind

Service Manager - Ipswich

The closing date is 29 August 2025

Job summary

Service Manager

Location: Ipswich

Salary: £60,000 per annum

Hours: 35hrs per week

The Chantry is a 2b brain injury rehabilitation/complex care unit. We are looking for an experienced and dynamic leader to push forward on quality improvement with experience of complex medical needs and working with regulatory bodies to improve standards.

Why join us?

Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals.Our employees are incredibly passionate about the jobs they do you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Main duties of the job

About us:

The Chantry has been providing specialist neurological care for over 20 years and has built a strong reputation for quality, personalised and innovative care and rehabilitation through its range of residential and community based services.

Our service provides 26 residential beds where there are exciting opportunities for professional growth and development across complex disability, high dependency care and slow stream rehabilitation. We are also able to provide innovative ways of working within the level 2 rehabilitation unit which offers 6 beds.

MAIN PURPOSE:

  • To take overall responsibility for the effective management of all aspects of the service, thereby ensuring the provision of the highest quality standards of specific care and treatment, driven by the needs of the individual.
  • To lead, manage and direct a multidisciplinary team in the attainment of aims and objectives linked to Brainkind Strategic Plan and the needs of the individual.
  • To meet full compliance in line with the requirement of the regulatory body and relevant legislation. To obtain and successfully maintain registration as Registered Manager for the service with CQC.

About us

Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals.Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

REWARDS:

You can look forward to excellent benefits including:

  • A competitive rate of £60,000 per annum
  • 38 Days AL
  • Access to our Employee Assistance Programme (EAP)
  • Excellent training and support
  • Company Pension
  • Group life assurance
  • Eye voucher scheme
  • Long service and staff awards
  • Free parking

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£60,000 a year £60,000 per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0462-25-0045

Job locations

The Chantry

Hadleigh Rd

Ipswich

IP2 0BP


Job description

Job responsibilities

MAIN TASKS AND RESPONSIBILITIES:

  • Demonstrate professional leadership and provide hands on management support and guidance, managing staff activities and influencing their practices and attitudes.
  • Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met. Take responsibility for setting and monitoring of budgets, capital, and revenue, within location. Ensuring agreed staffing levels are adhered too unless authorised in writing as exception.
  • Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high-performance standards. This includes the planning and management of annual leave of all staff designations to always ensure the safe running of the service.

For further information about the role please review for full job description and person specification.

Job description

Job responsibilities

MAIN TASKS AND RESPONSIBILITIES:

  • Demonstrate professional leadership and provide hands on management support and guidance, managing staff activities and influencing their practices and attitudes.
  • Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met. Take responsibility for setting and monitoring of budgets, capital, and revenue, within location. Ensuring agreed staffing levels are adhered too unless authorised in writing as exception.
  • Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high-performance standards. This includes the planning and management of annual leave of all staff designations to always ensure the safe running of the service.

For further information about the role please review for full job description and person specification.

Person Specification

Qualifications

Essential

  • ABOUT YOU:
  • We are looking for:
  • QCF (NVQ) Level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health
  • In Depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
  • 5 years experience of managing registered care homes.
  • Valid UK Driving Licence.
Person Specification

Qualifications

Essential

  • ABOUT YOU:
  • We are looking for:
  • QCF (NVQ) Level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health
  • In Depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
  • 5 years experience of managing registered care homes.
  • Valid UK Driving Licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Brainkind

Address

The Chantry

Hadleigh Rd

Ipswich

IP2 0BP


Employer's website

https://brainkind.org/ (Opens in a new tab)


Employer details

Employer name

Brainkind

Address

The Chantry

Hadleigh Rd

Ipswich

IP2 0BP


Employer's website

https://brainkind.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Advisor

Helen Twigg

Helen.Twigg2@brainkind.org

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£60,000 a year £60,000 per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0462-25-0045

Job locations

The Chantry

Hadleigh Rd

Ipswich

IP2 0BP


Supporting documents

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