St Michael's Hospice (North Hampshire)

Distribution Centre Assistant Manager

This job is now closed

Job summary

We are seeking a motivated, dedicated, and detail-oriented individual to join our charity as a Distribution Centre Assistant Manager. This role is crucial to the smooth operation of our distribution centre, where goods are sorted, stored, and distributed to support our charitable mission. The successful candidate will be an essential member of our team, working alongside our Distribution Centre Manager to ensure efficient processes, quality service, and the proper management of resources.

Closing date - 8th June 2025

Main duties of the job

Key Responsibilities:

Team Leadership & Supervision: Oversee and motivate a team of volunteers ensuring that all tasks are completed on time, to a high standard, and in alignment with our charitys goals.
Stock Management: Assist with inventory control, ensuring accurate tracking and management of stock, including donations, supplies, and equipment.
Logistics Coordination: Help plan and coordinate the movement of goods to and from the distribution centre, ensuring the efficient packing, storage, and dispatch of items to our stores.
Operational Support: Ensure that all processes, from receiving donations to distribution, run smoothly and in accordance with charity policies and best practices.
Health & Safety: Promote a safe and compliant working environment, ensuring that health and safety regulations are followed at all times.
Communication & Reporting: Maintain clear and effective communication with team members, volunteers, and external stakeholders, ensuring all orders are fulfilled accurately and promptly.

About us

St. Michaels Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.

As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.

St. Michaels Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.

Our benefits

We offer a competitive salary with attractive benefits, including, free parking, life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.

Date posted

22 May 2025

Pay scheme

Other

Salary

£23,875 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0460-25-0019

Job locations

Unit 7 & 8

Onslow Close

Basingstoke

Hampshire

RG24 8QL

Job description

Job responsibilities

To effectively support the Distribution Centre Manager in the day to day running of the Donation Centre (DC) to generate income for the Hospice. Supporting DC volunteers and providing a helpful service to members of public who may be making donations to the DC.

Main Duties and Responsibilities

Encouraging and accepting donated goods for sale.

Encouraging new donors to sign up for Gift Aid to maximise funds.

Alongside Donation Centre Manager, supervise and train DC volunteers, creating positive working environment for them.

Sorting and preparing goods for sale in the shops ensuring that sorted goods comply with Trading Standards Regulations.

Ensuring that Donation Centre is kept clean and organised at all times and the Health and Safety regulations are observed.

Manage the requests and allocation of items to individual stores in a timely manner.

Identifying and directing any high value items to the E-Commerce team.

Ensure customers/donors to the DC are always welcomed and treated courteously.

Able to assist with any other duties that may arise i.e., in absence of Donation Centre Manager

Ensure all items that cannot be sold are either recycled, maximising income from this revenue or are removed safely to waste if unable to recycle.

All seasonal items that are to be retained are stored safely and in an organised manner and are sent out to the retail stores at the appropriate time.

Communicate respectfully in an open, accurate and straightforward way with colleagues across the organisation.

Communicate any urgent matters to your line manager or escalate to the appropriate level, as appropriate.

Display a good level of competency in using computer software.

Flexibility around working pattern to include weekends and Bank Holidays.

General Responsibilities

Work to maintain the values, vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of St. Michaels Hospice as an organisation.

Public Relations To represent St. Michaels Hospice in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To be conversant with and adhere to all St. Michaels Hospice Policies and Procedures.

Be responsible for upholding and promoting St. Michaels Hospice safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.