Passenger Support Driver

Job description

Job responsibilities

• Liaise with St Lukes team members to screen referrals for transportation, in the team leads absence
• To work as part of a team with the Passenger Assistant to undertake the safe carriage of passengers to various locations using a variety of vehicles carrying up to 16 passengers.
• To assist passengers with their mobility aids into and out of vehicles if necessary.
• To undertake loading and unloading duties related to passengers and equipment being transported.
• To operate the tail lift to load passengers in wheelchairs into the vehicle and to undertake the safe clamping of wheelchairs when driving Transporters.
• To carry out and record daily vehicle checks, fuelling and cleaning duties to specific standards.
• To report any vehicle defects immediately to Team Lead
• To assist the Passenger Assistant in any emergency situation that may arise.
• To plan the routes and carry out journeys in the most economic and efficient way.
• To report any accidents immediately to the Operational Lead.
• Liaise with Line Manager to ensure seamless service delivery
• Deliver a flexible Individual-centred service
• Provide support to informal carers
• Be available for enquiries from service users and their families/carers/friends and respond to any requests for information in a timely and professional manner.
• Complete a check list to ensure all identified needs have been actioned.
• As appropriate, provide telephone support to service users their families/carers/friends.
• As directed provide ongoing support and supervision to volunteers within SCCCC and ensure that the service is responsive to the needs of its volunteers.
• Ensure that all duties and functions are carried out in accordance with SCCCCs regulations, policies, and procedures.
• Maintain appropriate records of work undertaken and produce written reports as required.
• Attend the meetings of the organisation and any other meetings as required.
• Attend appropriate training courses to enhance and develop her/his own skills.
• Liaise with the fundraiser in order to maximise donations to the organisation.
• Be an ambassador for SCCCC when out in the community
• Publicise SCCCC schemes through all appropriate channels.
• This is not a complete description of duties and may be amended in light of changing needs of the organisation after consultation with the post holder

Person Specification

Experience

Essential

• Minimum 2 years' experience in a relevant post or organisation
• Experience of contributing to a team environment

Desirable

• Experience working within community engagement and a volunteering environment
• Experience of working with older people
• Experience/awareness of risk assessments

Qualifications

Essential

• 5 good GCSEs (or equivalent) including English and Maths
• Possession of a driving licence with classification to drive vehicles carrying max 16 passengers, i.e., PSV, D1 or D1 101 exemption

Other Factors

Essential

• Willing to work outside office hours (both evenings and weekends) when necessary
• Able to evidence outstanding timekeeping and attendance
• Able to display a flexible and adaptable approach to the range of duties required
• Shares SCCCCs values and ethos and committed to SCCCCs vision
• Level-headed, non-judgmental, with a calm approach and a commitment to Equal Opportunities and Diversity
• A willingness to learn and a commitment to training and development
• Ability to maintain confidentiality
• Clear Enhanced DBS disclosure check
• Proactive engagement in supervision

Desirable

• Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care
• Knowledge of health and safety issues

Further Training

Essential

• Evidence of recent relevant continuing professional development
• Willing to undergo training i.e., Wheelchair Clamping, First Aid, Smoke Evacuation etc.

Desirable

• Qualification in Community Work and/or Health and Social Care

Special Skills/Aptitudes

Essential

• Understanding of the needs and challenges that face older/vulnerable people and their families
• Ability to work effectively with a diverse range of individuals and organisations
• Ability to communicate effectively both internally and externally to a wide variety of audiences
• Good telephone manner and the ability to deal sensitively with service users, family members and carers
• Ability to relate well to volunteers
• Proven organisational skills and administrative ability, capable of meeting deadlines
• Methodical and accurate record keeping
• Computer literacy in dealing with standard MS office packages, including spreadsheets
• Committed and highly self-motivated
• The ability to work in a self-directed manner, and as part of a team, with a commitment to mutual support
• Ability to work under pressure
• Ability to problem solve competently
• Ability to adhere to an organisations policies, procedures, and instructions
• Able to act with integrity and take action if ethics, values, or standards are compromised

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Churches Council for Community Care

Address

Unit 19 President Buildings

Savile Street East

Sheffield

South Yorkshire

S4 7UQ

Employer's website

https://scccc.co.uk/about-us/work-for-us (Opens in a new tab)