Job summary
We are recruiting a Service Administrator to join our Access Community Mental Health Team in Bath (BaNES) to support relationships within a multi-disciplinary team, providing administration support to the Access Team, working closely with the Locality Manager.
As part of the Mental Health and Wellbeing Partnership in Bath and Northeast Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabar, Missing Link and Nilaari. Together, were transforming mental health services by focusing on trauma-informed, person-centered, and culturally inclusive approaches.
Main duties of the job
The post holder will be expected to work without direct supervision and manage their own workload. The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. To work with partners and colleagues to ensure that a trauma informed, and culturally inclusive service is provided, supporting all communities in the locality, particularly those experiencing the greatest inequalities.
About us
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job description
Job responsibilities
Need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work where appropriate
Be able to work to high standards and will be required to take personal details from people and upload onto the electronic client record system (Rio/Inform)
Build and maintain good working relationships with a broad range of internal and external stakeholders to develop partner engagement and understanding of the service
have proven knowledge of support needs of people with mental health needs
Ensure governance and confidentiality guidelines and requirements are fully adhered to, processing all communications appropriately within guidelines
Job description
Job responsibilities
Need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work where appropriate
Be able to work to high standards and will be required to take personal details from people and upload onto the electronic client record system (Rio/Inform)
Build and maintain good working relationships with a broad range of internal and external stakeholders to develop partner engagement and understanding of the service
have proven knowledge of support needs of people with mental health needs
Ensure governance and confidentiality guidelines and requirements are fully adhered to, processing all communications appropriately within guidelines
Person Specification
Experience
Essential
- Proven experience of working on own initiative and as part of a team
- Proven experience of providing administration support in a team environment
- Experience of setting up filing and other office systems
Desirable
- Experience of working in the voluntary / health sector
Person Specification
Experience
Essential
- Proven experience of working on own initiative and as part of a team
- Proven experience of providing administration support in a team environment
- Experience of setting up filing and other office systems
Desirable
- Experience of working in the voluntary / health sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
