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Second Step

Facilitated Discharge Worker

The closing date is 01 February 2026

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Job summary

An exciting opportunity has arisen within the Bristol Mental Health Partnership, which involves collaborative working between a number of organisations to include Second Step and Avon and Wiltshire Partnership Trust (part of the National Health Service). The job opportunity is for that of a Second Step Facilitated Discharge Worker, based within the North Bristol Crisis Service. The North Crisis Team is one of three established crisis teams in the Bristol area, with the key remit of our service being to support people in avoiding hospital admissions, provide intensive home treatment to those at risk of hospital and to support people in their transition home following a stay in an acute psychiatric hospital.

Main duties of the job

Facilitated Discharge Workers are responsible for acting as the link for inpatient wards, community teams and supporting safe discharges, while maintaining a safe level of risk. You will liaise with service users and ward staff prior to discharge to identify potential barriers and reduce the length of admission.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

16 January 2026

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1168464

Job locations

Greenway Centre, Southmead

Bristol

BS10 5PY


Job description

Job responsibilities

Build trusting and collaborative relationships with a range of service users and tailoring the service to meet their needs. Work closely with carers, families, children and other services involved with service users. Work across all Bristol inpatient services to meet the needs of an efficient Discharge Facilitation Service. Work across all inpatient PICU and Acute and Older Adult service and to liaise where appropriate with The Priory Hospital, Bristol. Attend inpatient wards to work with service users, clinicians, ward staff and the bed manager to facilitate the discharge of service users.

Job description

Job responsibilities

Build trusting and collaborative relationships with a range of service users and tailoring the service to meet their needs. Work closely with carers, families, children and other services involved with service users. Work across all Bristol inpatient services to meet the needs of an efficient Discharge Facilitation Service. Work across all inpatient PICU and Acute and Older Adult service and to liaise where appropriate with The Priory Hospital, Bristol. Attend inpatient wards to work with service users, clinicians, ward staff and the bed manager to facilitate the discharge of service users.

Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Greenway Centre, Southmead

Bristol

BS10 5PY


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Greenway Centre, Southmead

Bristol

BS10 5PY


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Lead - Partnership

Louise Roberts

Louise.Roberts@second-step.co.uk

Details

Date posted

16 January 2026

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1168464

Job locations

Greenway Centre, Southmead

Bristol

BS10 5PY


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