Second Step

Mental Health Crisis Worker

The closing date is 18 September 2025

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Job summary

Mental Health Bristol will provide, on a continuing basis, practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. The post is part of the Crisis Team and involves working with and alongside multi organisations (Mental Health Bristol Partnership). The post holder will need to work collaboratively and in partnership with all these agencies as one team. This is a hub and spoke service, with a 24 hour hub (providing a full crisis service across the city) and 3 locality spokes alongside the Assessment and Recovery teams.

Main duties of the job

If successful, you will be working within the Recovery Bristol Partnership delivering community health services in Bristol and Avon and Wiltshire Partnership Trust (AWP).

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs. We aim to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

04 September 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1136103

Job locations

Speedwell Centre

Speedwell

Bristol

BS5 7TJ


Job description

Job responsibilities

Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service

Job description

Job responsibilities

Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service

Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
  • A years experience
Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
  • A years experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Speedwell Centre

Speedwell

Bristol

BS5 7TJ


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Speedwell Centre

Speedwell

Bristol

BS5 7TJ


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Lead - Partnership

Louise Roberts

louise.roberts@second-step.co.uk

Details

Date posted

04 September 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1136103

Job locations

Speedwell Centre

Speedwell

Bristol

BS5 7TJ


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