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Second Step

Team Manager

The closing date is 09 September 2025

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Job summary

North Somerset Wellbeing Service provides free psycho-educational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and in person at community venues across the county. The sessions are designed to explore, improve, and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.

Main duties of the job

We have an exciting opportunity for someone to lead our small, friendly team for 12 months maternity leave cover. As a Team Manager, you will provide support and guidance to tutors to work in a psychologically and trauma informed way, be values led and be looking to grow both personally and professionally.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

£36,943 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

SEC1132522

Job locations

4 Boulevard

Weston-super-Mare

BS23 1NA


Job description

Job responsibilities

Ensure that service runs effectively on a day-to-day basis meeting targets as agreed with Service Manager. Effectively manage team to ensure that service objectives and standards are met and that development plans for all service staff are produced that support the people development objectives of the organisation. Produce regular service reports and assist Senior Operations Manager to carry out monitoring and evaluation activities for department. Support the development and implementation of policies and procedures in line with legislation and recognised best practice. Facilitate service user and carer co-production, feedback and involvement in organisation and services

Job description

Job responsibilities

Ensure that service runs effectively on a day-to-day basis meeting targets as agreed with Service Manager. Effectively manage team to ensure that service objectives and standards are met and that development plans for all service staff are produced that support the people development objectives of the organisation. Produce regular service reports and assist Senior Operations Manager to carry out monitoring and evaluation activities for department. Support the development and implementation of policies and procedures in line with legislation and recognised best practice. Facilitate service user and carer co-production, feedback and involvement in organisation and services

Person Specification

Experience

Essential

  • Proven experience of effective team supervision
  • Proven experience working in a community-based service (e.g. supported housing service, community mental health team, day centre, education)
  • Proven experience of effective risk management and working within standard operating procedures
  • Proven experience of budget / financial management

Desirable

  • Experience of innovating and implementing new services
Person Specification

Experience

Essential

  • Proven experience of effective team supervision
  • Proven experience working in a community-based service (e.g. supported housing service, community mental health team, day centre, education)
  • Proven experience of effective risk management and working within standard operating procedures
  • Proven experience of budget / financial management

Desirable

  • Experience of innovating and implementing new services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

4 Boulevard

Weston-super-Mare

BS23 1NA


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

4 Boulevard

Weston-super-Mare

BS23 1NA


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Dawn Rivers

dawn.rivers@second-step.co.uk

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

£36,943 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

SEC1132522

Job locations

4 Boulevard

Weston-super-Mare

BS23 1NA


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