Go back
Second Step

Recovery Navigator (Intensive Outreach)

The closing date is 17 August 2025

Apply for this job

Job summary

As part of the Mental Health and Wellbeing Partnership in Bath and North East Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabar, Missing Link and Nilaari. Together, were transforming mental health services by focusing on trauma-informed, person-centred, and culturally inclusive approaches. The Recovery Navigator role offers either a traditional or peer-based approach, where individuals with lived experience of mental health can provide powerful, hope-inspiring support as part of their role.

Main duties of the job

As a Recovery Navigator, youll work closely with individuals with moderate to severe mental health needs, helping them set and achieve personal recovery goals and connect to meaningful support within their community. Youll collaborate with health professionals, VCSE partners, and other support networks to provide a seamless experience.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs. We aim to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1113696

Job locations

The Circle, Pinehurst

Swindon

SN2 1QR


Job description

Job responsibilities

Conduct support conversations using tools like DIALOG+ to create tailored, strengths-based support plans. Deliver person-centred, culturally sensitive, and trauma-informed interventions. Use your own lived experience (if applicable) to provide hope and connection. Support individuals with navigation around housing, employment, relationships, and mental wellbeing. Maintain accurate and timely casework, risk assessments, and outcome monitoring. Promote recovery, inclusion, and equity in everything you do.

Job description

Job responsibilities

Conduct support conversations using tools like DIALOG+ to create tailored, strengths-based support plans. Deliver person-centred, culturally sensitive, and trauma-informed interventions. Use your own lived experience (if applicable) to provide hope and connection. Support individuals with navigation around housing, employment, relationships, and mental wellbeing. Maintain accurate and timely casework, risk assessments, and outcome monitoring. Promote recovery, inclusion, and equity in everything you do.

Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/orrisk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/orrisk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

The Circle, Pinehurst

Swindon

SN2 1QR


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

The Circle, Pinehurst

Swindon

SN2 1QR


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Louise Mugford

louise.mugford@second-step.co.uk

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1113696

Job locations

The Circle, Pinehurst

Swindon

SN2 1QR


Privacy notice

Second Step's privacy notice (opens in a new tab)