Second Step

Hope Project Worker

The closing date is 30 September 2025

Job summary

The Hope Project is a male suicide prevention project, supporting men aged 30-64 across BNSSG. We are recruiting an experienced and organised Project Worker to join our small friendly team to work in a collaborative relationship with colleagues and other members of staff in Second Step and affiliated organisations. You will have a caseload of clients who are experiencing suicidal ideation or distress as a result of their housing, finances or employment, providing timely emotional and practical support to reduce these feelings.

Main duties of the job

This role is an exciting opportunity work in the field of suicide prevention and make a real difference to men who are experiencing distress. You will work as part of a dynamic team, who are all committed to making a difference and preventing suicide in this at-risk age group. You will be well supported and offering appropriate training to enable you to fulfil your role. We are looking for someone that has experience of supporting those in distress, who can work well both independently, as well as part of a team. You will have excellent organisational skills and be able build and maintain strong relationships with clients. You must have good attention to detail and have a proactive approach to work, and a genuine passion for supporting people experiencing mental health problems or social economic stressors resulting in feelings of despair.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£27,198 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1116608

Job locations

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Job description

Job responsibilities

Keeping case records and agreed data Referral to relevant agencies e.g., debt advice agencies Support to access agencies e.g., contacting, accompanying, liaising with key agencies Supporting and connecting with other community resources and reducing isolation (considering individuals strengths and interests) Referral onwards to other services e.g., IAPT, domestic violence, drugs and alcohol Carry out the role adhering to Second Steps policies, procedures, values, code of conduct and with a Recovery orientated approach.

Job description

Job responsibilities

Keeping case records and agreed data Referral to relevant agencies e.g., debt advice agencies Support to access agencies e.g., contacting, accompanying, liaising with key agencies Supporting and connecting with other community resources and reducing isolation (considering individuals strengths and interests) Referral onwards to other services e.g., IAPT, domestic violence, drugs and alcohol Carry out the role adhering to Second Steps policies, procedures, values, code of conduct and with a Recovery orientated approach.

Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter
Person Specification

Experience

Essential

  • A minimum of two years significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Marina O'Brien

marina.obrien@second-step.co.uk

07860938272

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£27,198 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1116608

Job locations

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


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