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Second Step

Bank Worker – North Somerset and/or Somerset

The closing date is 20 June 2025

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Job summary

We are looking to expand our team of Bank Workers to support our mental health services in North Somerset and/or Somerset, in particular our Safe Haven Crisis Centre in Weston-Super-Mare. Bank Workers have the freedom to pick up ad hoc shifts in any of the below services when they are advertised. This role will particularly suit applicants who are looking for flexibility and are interested in working varying shift patterns to supplement their existing income.

Main duties of the job

Here are some examples of work that may be advertised to you: 5:45pm-midnight shifts on weekdays or weekends with our Safe Haven Crisis & Recovery Centre in Weston-super-Mare. This service provides short term crisis support appointments - empowering people by working in a recovery-orientated way. We believe in a person-centred approach and the power of promoting independence and hope. You can read more about the service here: Safe Haven Crisis & Recovery Centre 5:30pm-11pm shifts on weekdays or weekends with our Crisis Safe Space service in Frome, Glastonbury and/or Bridgwater. These services are designed for individuals in Somerset who need immediate and short-term crisis prevention and do not require more intensive care from either an emergency or inpatient service. You can read more about the service here: Crisis Safe Space

About us

Second Step is a leading mental health charity in the South West offering support and hope to thousands of people experiencing mental health challenges. Working hand-in-hand with the NHS and local authorities, we offer practical help and emotional support tailored to each individual and their recovery. Our goal is to inspire hope and change for everybody we work with.

Details

Date posted

03 June 2025

Pay scheme

Other

Salary

£13.54 an hour

Contract

Bank

Duration

1 days

Working pattern

Flexible working

Reference number

SEC1110691

Job locations

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Job description

Job responsibilities

About you: Be a good communicator and an active listener. Be good at building trust with people you work with. Be willing to learn and develop your skills. Have confidence working alone or as part of a team. Be IT-literate and able to record information on a computer system. A valid driving license may be beneficial but is not essential.

Job description

Job responsibilities

About you: Be a good communicator and an active listener. Be good at building trust with people you work with. Be willing to learn and develop your skills. Have confidence working alone or as part of a team. Be IT-literate and able to record information on a computer system. A valid driving license may be beneficial but is not essential.

Person Specification

Experience

Essential

  • Have experience supporting people who are experiencing mental health difficulties. This could include volunteering or responsibilities outside of work.
  • Have compassion, empathy and passion for supporting others.
  • Be a good communicator and an active listener.
  • Be good at building trust with people you work with.
  • Be willing to learn and develop your skills.
  • Have confidence working alone or as part of a team.
  • Be IT-literate and able to record information on a computer system.

Desirable

  • A valid driving license may be beneficial but is not essential.
Person Specification

Experience

Essential

  • Have experience supporting people who are experiencing mental health difficulties. This could include volunteering or responsibilities outside of work.
  • Have compassion, empathy and passion for supporting others.
  • Be a good communicator and an active listener.
  • Be good at building trust with people you work with.
  • Be willing to learn and develop your skills.
  • Have confidence working alone or as part of a team.
  • Be IT-literate and able to record information on a computer system.

Desirable

  • A valid driving license may be beneficial but is not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Bank Coordinator

George Budden

george.budden@second-step.co.uk

Details

Date posted

03 June 2025

Pay scheme

Other

Salary

£13.54 an hour

Contract

Bank

Duration

1 days

Working pattern

Flexible working

Reference number

SEC1110691

Job locations

162 Pennywell Road (Head Office)

St Jude's

Bristol

BS5 0TX


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