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Second Step

Support Worker

The closing date is 22 May 2025

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Job summary

Second Step provides a variety of accommodation-based services as part of the Bristol City Council commissioned Pathways, as well as multiple other housing related services. Currently accommodation-based services are located in Bristol, however, Second Step has services throughout the South West. We have an exciting opportunity for someone who is eager to enable clients with complex needs to move towards recovery. As a Support Worker in our High Support Accommodation Service, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.

Main duties of the job

The aim of a Support Worker is to deliver person-centred support to clients who are on a journey to recovery and who live in our High Support Accommodation. Working in a psychologically, adversity and trauma informed way.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1103666

Job locations

Wayland Court, Guinea Lane

Fishponds

Bristol

BS16 2JE


Job description

Job responsibilities

Holding a caseload of complex clients who you meet 1:1 at least weekly Developing and facilitating groups and activities for clients Developing support plans and working creatively with clients Maintaining detailed case notes Helping clients to develop new skills and independence Helping clients to manage income and reduce debt Responding to incidents and ensuring accurate reporting Promoting the safety and wellbeing of clients Supporting the housing team to effectively manage the building Championing hope and courage

Job description

Job responsibilities

Holding a caseload of complex clients who you meet 1:1 at least weekly Developing and facilitating groups and activities for clients Developing support plans and working creatively with clients Maintaining detailed case notes Helping clients to develop new skills and independence Helping clients to manage income and reduce debt Responding to incidents and ensuring accurate reporting Promoting the safety and wellbeing of clients Supporting the housing team to effectively manage the building Championing hope and courage

Person Specification

Experience

Essential

  • A minimum of one years experience of working with people with mental health needs
  • Experience of supporting people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
  • Experience of assessing/managing risk and/or support planning

Desirable

  • Experience of working within a housing and support agency
  • Experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • A minimum of one years experience of working with people with mental health needs
  • Experience of supporting people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
  • Experience of assessing/managing risk and/or support planning

Desirable

  • Experience of working within a housing and support agency
  • Experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Wayland Court, Guinea Lane

Fishponds

Bristol

BS16 2JE


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Wayland Court, Guinea Lane

Fishponds

Bristol

BS16 2JE


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Angela Higgins

Angela.Higgins@second-step.co.uk

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£26,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1103666

Job locations

Wayland Court, Guinea Lane

Fishponds

Bristol

BS16 2JE


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