Second Step

Administration & Facilities Coordinator

Information:

This job is now closed

Job summary

Step Together is a trailblazing service that offers a psychological, adversity and trauma (PAT) informed approach to those rough sleeping/at risk of homelessness with multiple, complex needs (mental health, forensic history, substance use) in Somerset. We advocate for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement, turning these into opportunities to steer positive trauma-informed system change.

Main duties of the job

The roles primary focus is to provide high quality comprehensive administration and facilities coordination, ensuring that the operational team has the administration support to deliver services smoothly and effectively. This includes the overall management of any office and hub space across Somerset, overseeing health and safety and maintaining policies and procedures. Your role will include elements of project support and organising events and/or external partnership meetings. You will work closely with the management team to support the smooth running of day-to-day activities of the service, reporting and monitoring, and coordinating and minuting team and system meetings, and .

About us

Second Step is a leading mental health charity thats been putting mental health first for people in the South West for over 30 years. We believe that with the right support, everyone can take control of their life and make their future their own. We work with people who experience complex needs associated with multiple and severe disadvantage (including psychological distress, homelessness, substance misuse and contact with the criminal justice system).

Details

Date posted

20 March 2025

Pay scheme

Other

Salary

£24,243 a year

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

SEC1089394

Job locations

The Great Western Hotel

Station Approach

Taunton

Somerset

TA1 1QW


Job description

Job responsibilities

Provide confidential and comprehensive administrative support to the Service & Transformation Manager and wider team including diary management, meetings, file management, project management and the production of high quality letters, documents and presentations Carry out relevant office management duties including ordering stationery and furniture, coordinating health and safety, security and office-related contracts, including leases, cleaning, car parking and security Coordinating buildings repairs and maintenance Organisation and management of office moves and re-organisations Planning and organising internal events and meetings including acting as a focal point of contact for queries

Job description

Job responsibilities

Provide confidential and comprehensive administrative support to the Service & Transformation Manager and wider team including diary management, meetings, file management, project management and the production of high quality letters, documents and presentations Carry out relevant office management duties including ordering stationery and furniture, coordinating health and safety, security and office-related contracts, including leases, cleaning, car parking and security Coordinating buildings repairs and maintenance Organisation and management of office moves and re-organisations Planning and organising internal events and meetings including acting as a focal point of contact for queries

Person Specification

Experience

Essential

  • Proven experience of working in administration and business support
  • Proven experience of organising meetings and events including training
  • Ability to engage with others to develop effective relationships
  • Experience of research and project work
  • Experience of producing reports and presentations
  • Experience of managing an office

Desirable

  • Experience of working in the voluntary sector
  • Experience of managing/supporting teams in multiple locations
Person Specification

Experience

Essential

  • Proven experience of working in administration and business support
  • Proven experience of organising meetings and events including training
  • Ability to engage with others to develop effective relationships
  • Experience of research and project work
  • Experience of producing reports and presentations
  • Experience of managing an office

Desirable

  • Experience of working in the voluntary sector
  • Experience of managing/supporting teams in multiple locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

The Great Western Hotel

Station Approach

Taunton

Somerset

TA1 1QW


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

The Great Western Hotel

Station Approach

Taunton

Somerset

TA1 1QW


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service & Transformation Manager

Alex Stewart

alex.stewart@second-step.co.uk

07860938272

Details

Date posted

20 March 2025

Pay scheme

Other

Salary

£24,243 a year

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

SEC1089394

Job locations

The Great Western Hotel

Station Approach

Taunton

Somerset

TA1 1QW


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