Mental Health Crisis Worker

Second Step

Information:

This job is now closed

Job summary

Mental Health Bristol will provide, on a continuing basis, practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. The post is part of the Crisis Team and involves working with and alongside multi organisations (Mental Health Bristol Partnership). The post holder will need to work collaboratively and in partnership with all these agencies as one team. This is a hub and spoke service, with a 24 hour hub (providing a full crisis service across the city) and 3 locality spokes alongside the Assessment and Recovery teams.

Main duties of the job

The purpose of the job is to work collaboratively together with the service user and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting into community resources, building resilience and improving wellbeing. Work within a recovery and psychologically informed approach, taking a holistic view to support peoples recovery to live fulfilling lives. Ensure that services are tailored to individuals cultural and social needs.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Date posted

19 March 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

SEC1088935

Job locations

Central and East Bristol Recovery and Crisis Teams, Speedwell Centre

Whitefield Road

Bristol

BS5 7TJ


Job description

Job responsibilities

Build trusting and collaborative relationship with the service user. Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services.

Job description

Job responsibilities

Build trusting and collaborative relationship with the service user. Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services.

Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user,
  • carer or supporter.
  • A years experience
Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user,
  • carer or supporter.
  • A years experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Central and East Bristol Recovery and Crisis Teams, Speedwell Centre

Whitefield Road

Bristol

BS5 7TJ


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Central and East Bristol Recovery and Crisis Teams, Speedwell Centre

Whitefield Road

Bristol

BS5 7TJ


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Lead - Partnership

Louise Roberts

louise.roberts@second-step.co.uk

Date posted

19 March 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

SEC1088935

Job locations

Central and East Bristol Recovery and Crisis Teams, Speedwell Centre

Whitefield Road

Bristol

BS5 7TJ


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