Job summary
The Crisis Safe Space service operates 7 nights per week (5.30 11:00pm) in our Sedgemoor premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need We also work with our Open Mental Health partners to seek further support as required.
Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it.
Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life.
Main duties of the job
We are developing the exciting community crisis provision in Sedgemoor and Mendip and are looking to recruit experienced, enthusiastic and empathetic individuals who put the needs of the community at the centre. The purpose of the service is to provide a safe, welcoming, comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis in Somerset. As part of your role, you will offer therapeutic and non-clinical support and empower clients through planning, grounding techniques, coping mechanisms and identification of ongoing support. You will also be supported by peer volunteers, who will help facilitate activity/group work.
About us
Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.
Job description
Job responsibilities
Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users.
Build trusting and collaborative relationships with service users.
Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients.
Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach.
Job description
Job responsibilities
Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users.
Build trusting and collaborative relationships with service users.
Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients.
Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach.
Person Specification
Experience
Essential
- A minimum of two years significant experience working with people with mental health needs, or people with complex needs
- Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
- Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience of working with a number of individuals with competing needs and priorities
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer or supporter
Person Specification
Experience
Essential
- A minimum of two years significant experience working with people with mental health needs, or people with complex needs
- Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
- Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience of working with a number of individuals with competing needs and priorities
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer or supporter
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
