Second Step

Mental Health Crisis Worker

Information:

This job is now closed

Job summary

Mental Health Bristol will provide, on a continuing basis, practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. The post is part of the Crisis Team and involves working with and alongside multi organisations (Mental Health Bristol Partnership). The post holder will need to work collaboratively and in partnership with all these agencies as one team. This is a hub and spoke service, with a 24 hour hub (providing a full crisis service across the city) and 3 locality spokes alongside the Assessment and Recovery teams.

Main duties of the job

The job purpose is to work collaboratively together with the service user and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting into community resources, building resilience and improving wellbeing. Work within a recovery and psychologically informed approach, taking a holistic view to support peoples recovery to live fulfilling lives. Ensure that services are tailored to individuals cultural and social needs.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

18 March 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1085997

Job locations

Dorian Way

Southmead

Bristol

BS10 5NB


Job description

Job responsibilities

Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service

Job description

Job responsibilities

Working with families, carers and friends and be working in a multidisciplinary team Building therapeutic relationships with service users Support a team caseload of severe and enduring mental health needs of service users An excellent communicator Receiving management and clinical supervision, together with group reflective practice Working day and night shifts to meet the needs of a 24/7 service

Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
  • A years experience
Person Specification

Experience

Essential

  • A experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
  • A years experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Dorian Way

Southmead

Bristol

BS10 5NB


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Dorian Way

Southmead

Bristol

BS10 5NB


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Recruitment Team

jobs@second-step.co.uk

Details

Date posted

18 March 2025

Pay scheme

Other

Salary

£25,359 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1085997

Job locations

Dorian Way

Southmead

Bristol

BS10 5NB


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