Second Step

Senior Housing Worker

Information:

This job is now closed

Job summary

We have recently reset our Housing Management team and we have an exciting opportunity for someone who is passionate about delivering high quality services to enable clients with complex needs to move towards recovery. Supporting the Team Manager, you will have significant knowledge of housing, the support needs of people who have experienced multiple disadvantage, and experience of developing and leading high performing teams. Youll work in a psychologically and trauma informed way and be able to develop culture of reflective problem solving and shared learning. With a strong background in housing management, you will build and develop meaningful relationships with key partners and stakeholders in line with Second Steps values.

Main duties of the job

The aim of the Senior Housing Worker is to support the Team Manager to ensure that our Housing Management Team runs effectively and to a high standard on a day to day basis, meeting targets as agreed with ASL partners, Local Authority Commissioners, the Service Manager and the Senior Operations Manager.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

18 September 2024

Pay scheme

Other

Salary

£29,038 to £31,432 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1044898

Job locations

162 Pennywell Rd

St Jude's

Bristol

BS5 0TX


Job description

Job responsibilities

Assisting the Team Manager to coordinate and deliver an effective housing management service for Second Step managed properties, with a sensitivity to tenants with mental health support needs Providing housing management advice to the organisation, support staff and tenants in line with legislation and good practice Leading on ensuring that compliance and repairs targets are met Providing leadership to Housing Workers, leading on recruitment, induction, training, support and appraisal of team members including ensuring objectives and targets are met and addressing any underperformance Communicating effectively and efficiently with team members, RSLs and other partner agencies, to ensure that a quality housing management service is provided according to the needs of tenants and Second Step

Job description

Job responsibilities

Assisting the Team Manager to coordinate and deliver an effective housing management service for Second Step managed properties, with a sensitivity to tenants with mental health support needs Providing housing management advice to the organisation, support staff and tenants in line with legislation and good practice Leading on ensuring that compliance and repairs targets are met Providing leadership to Housing Workers, leading on recruitment, induction, training, support and appraisal of team members including ensuring objectives and targets are met and addressing any underperformance Communicating effectively and efficiently with team members, RSLs and other partner agencies, to ensure that a quality housing management service is provided according to the needs of tenants and Second Step

Person Specification

Experience

Essential

  • Experience of supervising staff, students or volunteers
  • Two years significant experience of working in housing management
  • Significant experience of working with people in housing need

Desirable

  • Proven experience of working within a housing and support agency
  • Proven experience of mental health issues and/or services, either as a user, carer or supporter
Person Specification

Experience

Essential

  • Experience of supervising staff, students or volunteers
  • Two years significant experience of working in housing management
  • Significant experience of working with people in housing need

Desirable

  • Proven experience of working within a housing and support agency
  • Proven experience of mental health issues and/or services, either as a user, carer or supporter

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Rd

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

162 Pennywell Rd

St Jude's

Bristol

BS5 0TX


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Recruitment Team

jobs@second-step.co.uk

Details

Date posted

18 September 2024

Pay scheme

Other

Salary

£29,038 to £31,432 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC1044898

Job locations

162 Pennywell Rd

St Jude's

Bristol

BS5 0TX


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