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Second Step

Higher Needs Floating Support Workers

Information:

This job is now closed

Job summary

The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage

Main duties of the job

As a Support Worker within the HNFS service, you will work to engage and support clients with complex needs and/ or facing multiple disadvantage and who are in temporary or settled accommodation that does not have separate attached support e.g. Housing First, cluster houses, private rented accommodation, early stages of a new tenancy, or where their settled accommodation is at risk, to lead their own journeys, and to maximise their choice and control over the support they receive by developing a responsible network of support.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

04 July 2023

Pay scheme

Other

Salary

£23,037 to £25,182 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC911172

Job locations

9 Brunswick Square

Bristol St Paul's

City of Bristol

BS2 8PE


Job description

Job responsibilities

Build trusting and collaborative relationship with the client Identify and positively manage and reduce clients risk using safety and inclusion planning tools Working with a caseload, undertake proactive work across Bristol to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions. Work with clients to sustain their accommodation and avoid rough sleeping.

Job description

Job responsibilities

Build trusting and collaborative relationship with the client Identify and positively manage and reduce clients risk using safety and inclusion planning tools Working with a caseload, undertake proactive work across Bristol to engage and build trusting relationships with clients. Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions. Work with clients to sustain their accommodation and avoid rough sleeping.

Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven experience of working with people to sustain their accommodation or move on positively into more settled accommodation.
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity and inclusion
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients

Desirable

  • Proven experience of working in the voluntary sector
  • Proven experience of working with complex needs
Person Specification

Experience

Essential

  • Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
  • Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
  • Proven experience of working with people to sustain their accommodation or move on positively into more settled accommodation.
  • Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
  • Proven ability to promote and apply good practice in equality and diversity and inclusion
  • Proven ability to operate risk management and safe working practices in working with vulnerable clients

Desirable

  • Proven experience of working in the voluntary sector
  • Proven experience of working with complex needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

9 Brunswick Square

Bristol St Paul's

City of Bristol

BS2 8PE


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

9 Brunswick Square

Bristol St Paul's

City of Bristol

BS2 8PE


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Recruitment Team

jobs@second-step.co.uk

01179096630

Details

Date posted

04 July 2023

Pay scheme

Other

Salary

£23,037 to £25,182 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SEC911172

Job locations

9 Brunswick Square

Bristol St Paul's

City of Bristol

BS2 8PE


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