Second Step

Support Worker

Information:

This job is now closed

Job summary

Our High Support Service provides short term move on accommodation and support to people with complex needs, including mental health, homelessness and substance dependency. Our support makes a positive and lasting difference to the lives of our tenants.

Main duties of the job

You will be responsible for providing recovery focussed support, promoting independence and supporting vulnerable people in developing move on and recovery plans. You will have a minimum of two years' experience of working with people with complex needs in the social housing field. Experience and understanding of working with people with multiple needs, homelessness, mental health or drug/alcohol dependency is essential. We work in a recovery focused psychologically informed way (PIE) and you will receive comprehensive training, regular supervision and be part of team reflective practice.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Details

Date posted

20 April 2023

Pay scheme

Other

Salary

£21,407 to £23,380 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SECVF885858

Job locations

Toll House Court

North Street, Bedminster

Bristol

City of Bristol

BS3 1JY


Job description

Job responsibilities

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation and with a Recovery orientated approach. Produce, implement and review support plans in partnership with service users in line with Second Step policies and procedures and best organisational practice. Liaise effectively with all agencies and other parties involved in service users support in order to deliver the support package including referrals to other support providers. Identify, assess and manage risk to ensure risk is minimised. Work in a safe manner ensuring the health and safety policies of the organisation are implemented and fully adhered to. Build and sustain relationships with service users to enable delivery of the support plan and to enable them to make informed decisions about their mental wellbeing, housing and support, maximising their independence and providing advocacy role where appropriate.

Job description

Job responsibilities

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation and with a Recovery orientated approach. Produce, implement and review support plans in partnership with service users in line with Second Step policies and procedures and best organisational practice. Liaise effectively with all agencies and other parties involved in service users support in order to deliver the support package including referrals to other support providers. Identify, assess and manage risk to ensure risk is minimised. Work in a safe manner ensuring the health and safety policies of the organisation are implemented and fully adhered to. Build and sustain relationships with service users to enable delivery of the support plan and to enable them to make informed decisions about their mental wellbeing, housing and support, maximising their independence and providing advocacy role where appropriate.

Person Specification

Experience

Essential

  • A minimum of one years significant experience working with people with mental health needs.
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process

Desirable

  • Proven experience of working within a housing and support agency
  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification

Experience

Essential

  • A minimum of one years significant experience working with people with mental health needs.
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process

Desirable

  • Proven experience of working within a housing and support agency
  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

Toll House Court

North Street, Bedminster

Bristol

City of Bristol

BS3 1JY


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details

Employer name

Second Step

Address

Toll House Court

North Street, Bedminster

Bristol

City of Bristol

BS3 1JY


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Recruitment Team

jobs@second-step.co.uk

01179096630

Details

Date posted

20 April 2023

Pay scheme

Other

Salary

£21,407 to £23,380 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SECVF885858

Job locations

Toll House Court

North Street, Bedminster

Bristol

City of Bristol

BS3 1JY


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