General Practitioners (Sessional Out of Hours - face to face work)

Job summary

At the PCCs, GPs will manage a varied case load, dealing with a range of urgent primary care presentations with direct booking from 111 and via clinical team. Each PCC has a receptionist managing the flow of patients and waiting area. Each PCC is connected to our operating hubs and managed through our team leads. You will be supported by an on-site receptionist who can help with patient flow and any administrative tasks. We also have a 24/7 Operational Navigator (24/7) and Senior Clinical Navigator (08:00-midnight) who can offer guidance and support if needed.

Main duties of the job

Clinical Care & Patient Management

• Provide comprehensive, patient-centred care, including diagnosis, treatment, and management of acute and chronic conditions.
• Interpret diagnostic tests and use results to formulate effective treatment plans.
• To work on our triage queue if there are no patients booked in.

Team Collaboration & Leadership

• Work collaboratively within a multidisciplinary team, including receptionist and Senior Clinical Navigator to deliver integrated care.

Administrative & Professional Responsibilities

• Ensure accurate, timely, and legible record-keeping using Adastra
• Proactively manage a patient caseload with effective prioritisation and time management.

Patient Communication & Relationships

• Build strong, trusting relationships with patients and their families through excellent communication and a caring manner.
• Explain complex medical information clearly and sensitively, ensuring patients are involved in decisions about their care.
• Promote health education and empower patients to manage their own health effectively.

About us

London Central & West Unscheduled Care Collaborative is a not-for-profit Community Benefit Society, now in its 26th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 4.6 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.