Job summary
To provide high-quality support for the delivery of medicines
optimisation and management for the LCW run GP Practice and across the wider
LCW services, ensuring patient safety, compliance with medicines regulations,
and the efficient use of resources. The postholder will assist in implementing
prescribing safety initiatives, managing medicines supply and supporting audits.
Main duties of the job
The successful candidate will work closely with Lead Clinical
Pharmacist, wider clinical staff, governance team members, Deputy Medical
Director, Director of Clinical Services, the Head of Urgent and Primary Care,
staff and other management to identify areas for improvement and implement
strategies to enhance overall performance.
About us
London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation
Job description
Job responsibilities
1. Delivery at GP Practice
- Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions.
- Support the implementation of Optimised Assurance Framework (OAF) standards, including responding to drug alerts and managing safety protocols.
- Prepare materials and assist with educational sessions for healthcare professionals, including arranging resources for external speakers.
- Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Clinical Pharmacist.
- Contribute to the provision of safe and effective pharmacy services.
- Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions.
- Respond to patients queries face-to-face and via phone, referring complex problems to the pharmacist.
- Participate in patient medication reviews
- Check the accuracy of medicines on prescriptions to ensure compliance and safety.
- Participate in medication audits, identifying areas for improvement and supporting implementation of changes.
- Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness.
2. LCW-Wide Medicines Management Support
- Assist with the management of Controlled Drugs, ensuring secure storage, accurate records, and compliance with Home Office and CQC regulations under the supervision of the CD License holder.
- Conduct medicines-related audits and stock checks across LCW services, ensuring adherence to policies and regulatory standards.
- Collaborate on the development and review of medicines-related policies.
- Provide technical support for the investigation of significant incidents or near misses related to medicines, under the guidance of the governance team.
- Support the procurement, storage, and distribution of medicines, ensuring cost-effective and compliant processes.
3. Administrative and Operational Support
- Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting.
- Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate.
- Assist with the preparation of reports and presentations for governance meetings and training sessions.
- Support with the notes of the medicines management group.
4. Education and Training
- Support the delivery of training programmes for clinical and support staff, ensuring awareness of medicines management best practices and regulatory compliance.
- Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards.
Job description
Job responsibilities
1. Delivery at GP Practice
- Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions.
- Support the implementation of Optimised Assurance Framework (OAF) standards, including responding to drug alerts and managing safety protocols.
- Prepare materials and assist with educational sessions for healthcare professionals, including arranging resources for external speakers.
- Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Clinical Pharmacist.
- Contribute to the provision of safe and effective pharmacy services.
- Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions.
- Respond to patients queries face-to-face and via phone, referring complex problems to the pharmacist.
- Participate in patient medication reviews
- Check the accuracy of medicines on prescriptions to ensure compliance and safety.
- Participate in medication audits, identifying areas for improvement and supporting implementation of changes.
- Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness.
2. LCW-Wide Medicines Management Support
- Assist with the management of Controlled Drugs, ensuring secure storage, accurate records, and compliance with Home Office and CQC regulations under the supervision of the CD License holder.
- Conduct medicines-related audits and stock checks across LCW services, ensuring adherence to policies and regulatory standards.
- Collaborate on the development and review of medicines-related policies.
- Provide technical support for the investigation of significant incidents or near misses related to medicines, under the guidance of the governance team.
- Support the procurement, storage, and distribution of medicines, ensuring cost-effective and compliant processes.
3. Administrative and Operational Support
- Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting.
- Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate.
- Assist with the preparation of reports and presentations for governance meetings and training sessions.
- Support with the notes of the medicines management group.
4. Education and Training
- Support the delivery of training programmes for clinical and support staff, ensuring awareness of medicines management best practices and regulatory compliance.
- Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards.
Person Specification
Values
Essential
- Exhibits behaviours in line with Organisation Values:
- Patient First
- Drive Change
- Together
- Belonging
- Community Focused
Other Attributes
Essential
- Flexible and adaptable to change to meet the needs of the service.
Knowledge
Essential
- Knowledge of national guidelines and frameworks (e.g., NICE, CQC, and GPhC standards).
- Competence in data handling, audits, and reporting.
Desirable
- Familiarity with clinical systems used in primary care (SystmOne).
Experience
Essential
- Experience in medicines management within a primary care, hospital, or community setting.
Desirable
- Experience in supporting Controlled Drug compliance.
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
Skills
Essential
- Strong organisational and communication skills.
- Attention to detail and a commitment to patient safety.
- Proactive and able to manage multiple tasks efficiently.
- Collaborative team player with the ability to work independently when needed.
- Commitment to continuous professional development.
Person Specification
Values
Essential
- Exhibits behaviours in line with Organisation Values:
- Patient First
- Drive Change
- Together
- Belonging
- Community Focused
Other Attributes
Essential
- Flexible and adaptable to change to meet the needs of the service.
Knowledge
Essential
- Knowledge of national guidelines and frameworks (e.g., NICE, CQC, and GPhC standards).
- Competence in data handling, audits, and reporting.
Desirable
- Familiarity with clinical systems used in primary care (SystmOne).
Experience
Essential
- Experience in medicines management within a primary care, hospital, or community setting.
Desirable
- Experience in supporting Controlled Drug compliance.
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
Skills
Essential
- Strong organisational and communication skills.
- Attention to detail and a commitment to patient safety.
- Proactive and able to manage multiple tasks efficiently.
- Collaborative team player with the ability to work independently when needed.
- Commitment to continuous professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
