Clinical Lead for the Whittington Urgent Treatment Centre

Job description

Job responsibilities

Hours and Pay

£113,000 to 122,221 per annum, pro rata (depending on experience)

5 Hours per week Admin / Management

Two clinical sessions (more may be requested)

The LCW Medical Director and Deputy Medical Director, Whittington Directorate of Medicine, Senior Management Team, the Clinical Leadership team across our services, local NHS bodies, including the ICBs and Health Education England, LMC and various GP representative groupings and GP partners in joint ventures including but not limited to local providers.

Working with the Deputy Medical Director, Quality Leads, and Clinical Lead counterparts in other LCW services in order to support the development and delivery of our UTC delivery model.

Support the achievement of KPI targets, resource profiling and cost management, ensuring that the clinical workforce is competent and sufficient in light of demand pressures.

Attend regular meetings with LCW clinical leadership and commissioning partners to support delivery of the service and delivery of our UTC contracts.

Provide effective professional leadership for all medical staff working in the UTC.

Provide clinical leadership for service development initiatives, working with heads of service, operational managers, and back-office functions (HR, IM&T, PMO, Rota Team) to achieve this. This may involve contributions to the creation of new clinical protocols and pathways for our UTCs.

Ensure that clinical performance is adequate for delivery of the UTC, which means managing incidents and complaints, supporting clinicians to become more clinically effective, and facilitating training updates.

Take responsibility for promoting the health and wellbeing of the clinical team in the UTC service.

Manage any disciplinary and performance issues amongst clinical members of the UTC service.

Provide or arrange teaching and mentoring as needed.

Ensure regular 1-2-1s and annual appraisals are carried out for all employed clinical staff.

Supporting relevant administrative functions (e.g., rota management) as appropriate.

Represent the LCW Whittington UTC arm in engagement with local medical colleagues including need to work with lead provider colleagues/ involved in local governance processes and meetings.

Promote clinical safety and compliance with CQC requirements at UTC sites.

Ensure audit functions are in place to monitor the quality of work carried out by LCW staff at Whittington UTCs and provide feedback and support performance improvement.

Support and participate in research/audit as appropriate as directed by LCW/Whittington.

Positively contribute to the building & development of the LCW Team and culture.

Provide regular project progress and service level reports.

Be the point of contact for all Safeguarding concerns at Whittington UTC sites and liaise with stakeholders and ICB safeguarding leads as needed.

Ensure robust safeguarding processes are in place in conjunction with Whittington.

Ensure robust medicines management processes are in place with Whittington and working with LCW Medicines Management Lead where needed.

Oversee and manage educational needs to clinical staff at Whittington UTCs including GP trainees and where possible other health care professionals with support of other leads with appropriate backgrounds.

Clinical on-call requirement

All staff employed by LCWUCC has a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action.

Equal Opportunities

It is the aim of the organisation to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or disability, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end LCWUCC has an Equal Opportunities Policy and it is for each employee to contribute to its success.

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients, and visitors.

All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required.

All staff have a responsibility to manage risk within their sphere of responsibility. It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions.

All managers throughout the organisation have a responsibility to ensure that policies and procedures are followed, that staff receive appropriate training that a local risk register is developed and monitored on a quarterly basis and any changes reported to the Fire, Health & Safety Committee.

Managers are responsible for implementing and monitoring any identified risk management control measures within their designated area/s and scope of responsibility. In situations where significant risks have been identified and where local control measures are considered to be potentially inadequate, managers are responsible for bringing these risks to the attention of the Clinical Governance & Risk

Management Committee if resolution has not been satisfactorily achieved.

There is a no smoking policy in operation within the Organisation. In accordance with this policy smoking is positively discouraged and is not permitted in any areas.

If you have contact with computerised data systems, you are required to obtain process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed, in accordance with the Data Protection Act.

All staff who contributes to patients health records are expected to be familiar with, and adhere to, the LCWs Standards of Record Keeping Policy. Staff should be aware that patients records throughout LCW will be the subject of regular audit.

All staff that have access to patients records have a responsibility to ensure that these are maintained and that confidentiality is protected in line with the organisations Confidentiality of Health Records Policy

All staff have an obligation to ensure that health records are maintained efficiently, and that confidentiality is protected. Staff are also subject to this obligation both on an implied basis and also on the basis that, on accepting their job description, they agree to maintain both patient/client and staff confidentiality.

In addition, all health professionals are advised to compile records on the assumption that they are accessible to patients in line with the Access to Health Records Act 1990.

All staff must ensure that waste produced within LCWUCC is disposed of in such ways that control risk to health, or safety of staff and the public alike in accordance with relevant legislation and procedures contained within the policy.

We are committed to meeting the rights and standards required by the Patients Charter. We expect our staff to be aware of these rights and standards and to be fully involved and co-operate in meeting them.

This is a description of the duties of the post as it is at present. This list is not intended to be exhaustive and does not, therefore, form part of your contract of employment. The job will be reviewed on a regular basis to ensure that the duties meet the requirements of the service and to make any changes necessary. This procedure would be conducted by each manager in consultation with those working directly with him/her. You will, therefore, be expected to participate fully in such discussions. LCWUCC would aim to reach an agreement to changes.

Person Specification

Qualifications

Essential

• Qualified GP with GMC registration

Values

Essential

• Exhibits behaviours in line with Organisation Values:
• Patient First Drive Change Together Belonging
• Community Focused

Experience

Essential

• Clinical experience of working in a UTC or urgent care setting, ideally in London
• Previous experience in a clinical leadership role not essential but desirable as opportunity for development of right candidate

Skills

Essential

• Demonstrable problem-solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict, negotiate and manage difficult situations effectively.
• Ability to effectively work on and manage many priorities at one time.
• Strong commitment to ensuring a dignified, high-quality patient experience.
• Basic medical coding skills

Knowledge

Essential

• Processing Referrals training
• Project Management knowledge
• Managing disciplinary and performance issues

Other Attributes

Essential

• Flexible and adaptable to change to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

LCW UCC

Address

Whittington Hospital

Magdala Avenue

London

N19 5NF

Employer's website

https://www.lcwucc.com/ (Opens in a new tab)