Job summary
Join a thriving organisation with
an outstanding commitment to patient care.
LCW have a new opportunity for a
talented Urgent Care Clinical Lead to join the
West Middlesex Hospital Urgent Treatment Centre to be the subject matter expert
in urgent care.
You will work with a supportive
and innovative leadership team to ensure our patients receive the very best of
care.
Main duties of the job
As Urgent Care Clinical Lead, you will showcase your leadership and clinical skills to manage, develop and coordinate your department to ensure we continue to excel in delivering exceptional care.
You will line manage a team of
clinical staff and support them to ensure we get the very best from your team.
Your Clinical Director and Service Manager will work closely with you as a team
to support the whole service.
You will give expert clinical
advice to staff and build effective working relations with all members of the
multidisciplinary team, whilst demonstrating clinical competencies and supervising
junior colleagues to develop skills and ensure policies and procedures are
followed.
In addition, you will be
responsible for the day to day effective and efficient management of UTC staff,
equipment within the department and work closely with the Clinical Director and
Service Manager.
Please contact Nicola Dawson for an informal chat about the role and/or an informal visit to the UTC.
About us
London Central & West
Unscheduled Care Collaborative (LCW UCC), a GP-led not for profit organisation,
is a Certified Social Enterprise with the Social Enterprise Mark. This means
that LCW has proved it is genuine against independently-assessed criteria for
social enterprise. The Mark provides assurance that LCW funds are spent solely
on providing and improving services to patients.
The same qualities have
underpinned London Central & West Unscheduled Care Collaborative since it
was established in 1993, namely that the patient is at the heart of a highly
professional, not for profit service delivered by experienced staff familiar
with the local environment. This approach ensures that London Central &
West Unscheduled Care Collaborative continues to be a real benefit to the local
community.
London Central & West
Unscheduled Care Collaborative provides an array of different Primary Care and
Urgent Care Services including Integrated Urgent Care, GP Practices and Urgent
Care Centres, and Single Points of Access.
Job description
Job responsibilities
Professional/Clinical:
- To demonstrate clinical competencies and to supervise and train junior colleagues to develop skills as required.
- To always exercise professional accountability
- Ensure UTC policies and procedures are up-to-date and that all staff comply to agreed policies and maintain best practice.
- Perform assessment of patient needs, plan and implement clinical treatment
- To access diagnostics including bloods, ECGs and X-Rays.
- Participate in the investigation of accidents, incidents and complaints; implement corrective action where necessary in consultation with the endoscopy matron.
Operational Management:
- Act as a role model for staffing working in the UTC
- Direct and manage all aspects of the department on a daily basis to ensure smooth and safe running of lists and any acute emergencies.
- Work closely with the Clinical Lead, Service Manager and Emergency Nurse Practitioners to support the orientation and induction of all staff.
- Support systems of induction, staff appraisals on a daily basis to allow for appropriate developmental activities.
- To investigate accidents, incidents and complaints, implementing corrective actions where necessary, in accordance with LCW Policies.
Education & Audit:
- Monitor and audit various elements of the UTC
- Ensure performance levels are meeting targets set
- Maintain own level of clinical competence by reading current literature, using evidence based practice (e.g. NICE guidelines) and attend appropriate training as necessary.
- Participate in the London Central & West Unscheduled Care Collaborative programme of individual performance review and clinical audit.
- Participate in the London Central & West Unscheduled Care Collaborative appraisal scheme and contribute to own development.
General:
- Demonstrate use of excellent communication skills to support patients, families in highly stressful situations to ensure staff are supported to develop these skills.
- Provide emotional support to patients and carers when required
- The post holder may be required to work at any of the LCW sites in line with the service needs.
Job description
Job responsibilities
Professional/Clinical:
- To demonstrate clinical competencies and to supervise and train junior colleagues to develop skills as required.
- To always exercise professional accountability
- Ensure UTC policies and procedures are up-to-date and that all staff comply to agreed policies and maintain best practice.
- Perform assessment of patient needs, plan and implement clinical treatment
- To access diagnostics including bloods, ECGs and X-Rays.
- Participate in the investigation of accidents, incidents and complaints; implement corrective action where necessary in consultation with the endoscopy matron.
Operational Management:
- Act as a role model for staffing working in the UTC
- Direct and manage all aspects of the department on a daily basis to ensure smooth and safe running of lists and any acute emergencies.
- Work closely with the Clinical Lead, Service Manager and Emergency Nurse Practitioners to support the orientation and induction of all staff.
- Support systems of induction, staff appraisals on a daily basis to allow for appropriate developmental activities.
- To investigate accidents, incidents and complaints, implementing corrective actions where necessary, in accordance with LCW Policies.
Education & Audit:
- Monitor and audit various elements of the UTC
- Ensure performance levels are meeting targets set
- Maintain own level of clinical competence by reading current literature, using evidence based practice (e.g. NICE guidelines) and attend appropriate training as necessary.
- Participate in the London Central & West Unscheduled Care Collaborative programme of individual performance review and clinical audit.
- Participate in the London Central & West Unscheduled Care Collaborative appraisal scheme and contribute to own development.
General:
- Demonstrate use of excellent communication skills to support patients, families in highly stressful situations to ensure staff are supported to develop these skills.
- Provide emotional support to patients and carers when required
- The post holder may be required to work at any of the LCW sites in line with the service needs.
Person Specification
Qualifications
Essential
- Registration with Nursing and Midwifery Council or Health Care Professions Council with no restrictions on practice.
- Degree educated in a relevant discipline.
- Additional higher education demonstrating skills in an urgent treatment environment.
Experience
Essential
- At least five years post qualification experience.
- Evidence of coaching and training junior members of staff.
- Experience in managing staff.
- Perform assessment of patient needs, plan and implement clinical treatment
- Experience of direct and manage all aspects of the department on a daily basis to ensure smooth and safe running of lists and any acute emergencies.
Skills
Essential
- Ability to work closely with the Clinical Director and Service Manager.
- Ability to participate in individual performance review and clinical audits.
- Investigating accidents, incidents and complaints, implementing corrective actions where necessary
Person Specification
Qualifications
Essential
- Registration with Nursing and Midwifery Council or Health Care Professions Council with no restrictions on practice.
- Degree educated in a relevant discipline.
- Additional higher education demonstrating skills in an urgent treatment environment.
Experience
Essential
- At least five years post qualification experience.
- Evidence of coaching and training junior members of staff.
- Experience in managing staff.
- Perform assessment of patient needs, plan and implement clinical treatment
- Experience of direct and manage all aspects of the department on a daily basis to ensure smooth and safe running of lists and any acute emergencies.
Skills
Essential
- Ability to work closely with the Clinical Director and Service Manager.
- Ability to participate in individual performance review and clinical audits.
- Investigating accidents, incidents and complaints, implementing corrective actions where necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
