Job summary
We are seeking
a dynamic and innovative mental health support coordinator to lead our
programme based in Lewisham for LGBTQ+ communities. We will work with the
communities, especially from an intersectional identity lens to develop
co-produced wellbeing activities to ensure greater mental health. Activities
such as walking, cooking, reading, banner making, gardening groups and
one-to-one support will be provided. This job would suit someone who is able to
work with a diverse range of people to ensure they can meet their mental health
and well-being goals.
Main duties of the job
This role will
include client assessment, one-to-one support and advice work, as well as group
work facilitation. This role would suit someone with a background in mental
health support , and someone who is interested in building programmes alongside
the LGBTQ+ community in Lewisham, especially with intersectional identities.
You will also manage a support worker and a small team of volunteers who work
on the programmes.
About us
METRO Charity is an equality and diversity charity providing health, community and youth services in London and the south-east. We are looking for people with ambition, creativity and commitment to help deliver our work.
We will reward your energy and enthusiasm with a great range of benefits including generous annual leave, an Employee Assistance Programme (EAP), cycle to work scheme, support for flexible working arrangements within service demands and a welcoming, intersectional and community driven work environment. Additionally, we offer further unique benefits including birthday leave, and enhanced paid parental leave. an additional day off at Christmas, and study leave options.
We are committed to equal opportunities and particularly encourage applications from black and global majority people, LGBTQ+ people, people who have experience of trans, non-binary and/or gender-diverse identities, people living with HIV, women, and people who have experience of disability and/or neurodiversity.
We are proud to be a London Living Wage Employer, and are Investors in People accredited.
We are committed to ensuring everyone has an equal opportunity to shine during our application and interview process. This can include accommodations for disability, including neurodiversity and any other access requirements, such as pre-interview conversations, and sending questions ahead of time. Please get in touch with us to discuss how we can best support you in your application process.
Job description
Job responsibilities
Main tasks
1.
To oversee
and lead the Lewisham Proud and Well service, from our base in the Mulberry
Centre, New Cross.
2.
To advertise
the service, and reach out to a range of partner agencies to ensure referrals
pathways for diverse and intersectional clients
3.
To develop a
model of working of supporting clients one to one as well as through co-producing
groupwork. For example, stimulating discussion around activities that might be
co-produced such as yoga, mindfulness, book clubs, gardening etc.
4.
To develop a goal-based intervention to work with clients around their
mental health goals on a one-to-one basis.
5.
To lead our
existing mental health drop-in which happens weekly, including working with
co-facilitators
6.
To provide
advice and advocacy sessions to clients when need, for example, for help with
benefits, debt, immigration, discrimination, housing advice etc.
7.
To assess
new clients and lead them into accessing the service, or for onwards referral
and signposting if appropriate.
8.
To work with
the Head of Mental Health to ensure that all monitoring and reporting is
collected, collated, and submitted on time to the local authority.
9.
To take the
lead on monitoring reports, and attend contract meetings with the funder when
required, alongside the Head of Mental Health.
10.
To line
manage a support worker and recruit, develop and oversee a small team of
volunteers.
Job description
Job responsibilities
Main tasks
1.
To oversee
and lead the Lewisham Proud and Well service, from our base in the Mulberry
Centre, New Cross.
2.
To advertise
the service, and reach out to a range of partner agencies to ensure referrals
pathways for diverse and intersectional clients
3.
To develop a
model of working of supporting clients one to one as well as through co-producing
groupwork. For example, stimulating discussion around activities that might be
co-produced such as yoga, mindfulness, book clubs, gardening etc.
4.
To develop a goal-based intervention to work with clients around their
mental health goals on a one-to-one basis.
5.
To lead our
existing mental health drop-in which happens weekly, including working with
co-facilitators
6.
To provide
advice and advocacy sessions to clients when need, for example, for help with
benefits, debt, immigration, discrimination, housing advice etc.
7.
To assess
new clients and lead them into accessing the service, or for onwards referral
and signposting if appropriate.
8.
To work with
the Head of Mental Health to ensure that all monitoring and reporting is
collected, collated, and submitted on time to the local authority.
9.
To take the
lead on monitoring reports, and attend contract meetings with the funder when
required, alongside the Head of Mental Health.
10.
To line
manage a support worker and recruit, develop and oversee a small team of
volunteers.
Person Specification
Qualifications
Essential
- At least 3 years of working or volunteering experience with a vulnerable population or 3 A Levels
Experience
Essential
- - Detailed understanding and knowledge of medium to high-level mental health issues, including supporting people with mental health issues
- - Understanding of issues affecting the LGBTQ+ community around mental health in an urban city environment.
- - Experience of working with people from intersectional LGBTQ+ communities and an understanding around the intersection between
- race/disability/gender etc.
- - Experience of supporting clients one to one around their mental health, including assessment, signposting and referral, and helping clients to co-produce goals and achieve them.
- - Experience of facilitating groupwork for those experiencing medium to high level mental health issues.
- - Experience and knowledge of groupwork facilitation skills, and dynamics.
- - Experience of directing and supporting staff and volunteers - Responsible for the safeguarding of clients and the health and safety of the projects.
- - Good understanding of wider team and key stakeholders and experience of collecting and collating information for funders reports and presenting this information.
- - Ability to follow a large number of processes and is responsible of improving them.
- - Good verbal and written communication skills, including the ability to explain complex things in a clear way.
Desirable
- - Good knowledge and experience of supporting people who have experienced a diverse range of mental health issues, and those that have been in secondary mental health care.
- - Knowledge of development work in new plans and strategies to fundraise.
Person Specification
Qualifications
Essential
- At least 3 years of working or volunteering experience with a vulnerable population or 3 A Levels
Experience
Essential
- - Detailed understanding and knowledge of medium to high-level mental health issues, including supporting people with mental health issues
- - Understanding of issues affecting the LGBTQ+ community around mental health in an urban city environment.
- - Experience of working with people from intersectional LGBTQ+ communities and an understanding around the intersection between
- race/disability/gender etc.
- - Experience of supporting clients one to one around their mental health, including assessment, signposting and referral, and helping clients to co-produce goals and achieve them.
- - Experience of facilitating groupwork for those experiencing medium to high level mental health issues.
- - Experience and knowledge of groupwork facilitation skills, and dynamics.
- - Experience of directing and supporting staff and volunteers - Responsible for the safeguarding of clients and the health and safety of the projects.
- - Good understanding of wider team and key stakeholders and experience of collecting and collating information for funders reports and presenting this information.
- - Ability to follow a large number of processes and is responsible of improving them.
- - Good verbal and written communication skills, including the ability to explain complex things in a clear way.
Desirable
- - Good knowledge and experience of supporting people who have experienced a diverse range of mental health issues, and those that have been in secondary mental health care.
- - Knowledge of development work in new plans and strategies to fundraise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
