Job responsibilities
Pharmacy Technician (Portfolio)
Role Purpose
To support the Director of Pharmacy and work across a portfolio of services to:
Develop, implement and deliver safe and effective medicine management systems.
Ensure the delivery of high quality, safe, efficient and cost effective medicines
management systems and processes
Ensure your colleagues are supported and appropriately trained to deliver high quality
services which are in line with policy and guidelines.
Key duties and activities of the role
Be accountable and responsible for own practice and to operate in line with the
General Pharmaceutical Council Code of Professional Conduct.
Support the Director of Pharmacy participating in national work streams as required.
To ensure people and their families are informed through their prescribing regimes.
Providing advice, in your scope of experience, that promotes optimal prescribing.
To ensure service literature relating to medicines management is available in a range
of formats, reflecting the local demographics.
To ensure that all processes that apply to ordering, receipt, recording, dispensing and
disposal of medicines and controlled drugs are in line with relevant legislation, policies,
procedures and guidelines.
To ensure safe storage and handling of all clinical stationery and controlled drugs in
line with Via policies and are complaint with Home Offices regulations.
Act as a registered healthcare professional, including administration and dispensing of
medicines, where required, in line with Via policies and procedures. Where applicable,
ensure calculations of doses and quantities are accurate, for example when preparing
Methadone.
Support services to ensure the delivery of a timely and efficient medicines
management service ensuring safe and appropriate access to medicines, including
ensuring that orders for medicines and drugs are placed and receipted correctly
minimising out of stock situations.
Support the management of the supply chain of medicines and storage challenges
across the portfolio ensuring adequate stock levels are available and accessible to
respond to service demands.
To ensure medicine related incidents are reported according to expected timelines and
escalated through line-management structures as required.
To support incident reviews and embed learning to minimise risk of recurrence.
To support medicines management service level audits and ensure recommendations
are responded to within the service and or organisationally.
To respond to drug alerts (Nationally and Locally), working closely with the Director of
Pharmacy and within local alert systems.
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JD Pharmacy Technician (Portfolio)
Care Be human Do the right thing
To support the investigation of errors and complaints to the point of resolution or
conclusion.
To support, deliver and facilitate high quality educational learning and development
opportunities to your colleagues and external stakeholders, applying a cycle of
continuous development.
To assist in the welcome and induction of Via staff where there are clinical elements to
delivery.
Foster and support the medicines management interface with Primary Care including
community pharmacies and other organisations.
Contribute to the collation of medicines management data (clinical and financial)
pertaining to key performance indicators and subsequent action of any shortfall to
improve performance.
Support the delivery and development of Via services overseen professionally by the
Director of Pharmacy as appropriate.
Manage own workload as required to deliver the key objectives within the teamwork
plan.
Person specification for the role
Be a registered as a Pharmacy Technician with the GPhC.
Have a passion for working with substance misuse services or with other socially
excluded or vulnerable groups.
Be an effective team player, a good communicator and have great interpersonal skills.
Demonstrating a highly cooperative approach to supporting colleagues and the whole
team to deliver Via services objectives.
Have good IT skills including use of Microsoft Office programmes, digital meeting
platforms, Case Management such as Nebula, System One and Methasoft dispensing
systems.
Demonstrate the ability to communicate effectively, both verbally and in writing.
Demonstrate an understanding of Care Quality Commission, NICE standards, and
Home Office Regulations.
Demonstrate commitment to working in partnership with other professionals e.g. LPC
and LMC.
Responsibilities for all Via staff
To work within the Via values of Care, Be human and Do the right thing. Support
and collaborate with all colleagues and engage with the wider organisation.
To promote and deliver positive, inclusive and anti-discriminatory practices in line with
Via policies, professional and sector requirements, and legislative frameworks.
To act on all Safeguarding concerns so that all statutory and organisational
Safeguarding responsibilities are met and that all learning is shared.
To observe professional integrity and candour at all times and with all people.
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JD Pharmacy Technician (Portfolio)
Care Be human Do the right thing
To comply with all organisational policies and procedures including GDPR and all
Health and Safety policy and guidance, taking responsibility for your own safety and
contributing to that of colleagues and others as applicable.
To regularly participate in one-to-one / supervision sessions, objective setting and
review, training, practice and learning forums.
A commitment to learning and to continuously improve everyones knowledge and
skills.
To work flexibly to enable the delivery of effective services. This may include flexibility
across sites or flexible hours and any other duties that may reasonably be required of
you within your role.
