St Helena Hospice

Senior Care and Support Assistant

The closing date is 30 January 2026

Job summary

St Helena Care & Support is proud to be part of the St Helena Hospice family. We provide kind, professional care to people in the comfort of their own homeshelping them live as independently and happily as possible.

And because were part of a charity, any surplus we make goes straight back into St Helena Hospice. That means every visit, every helping hand, enables us to continue offering specialist care and support to local people and families when they need it most.

You will provide domicilliary care and support to people living in their own homes.

Main duties of the job

Be kind, caring and responsive to the needs of the people we support, provide high quality care andsupport that is safe and effective.

To provide regulated personalised care and support to people in their own homes to enableindependence and enhance their wellbeing.

To provide a rapid response community care service enabling people to be safely discharged fromhospital or to prevent an admission into hospital

Be a supportive leader of a team of care & support assistants, providing one 2 one supervision,training and guidance.

Be a good listener and carry out customer assessments in people own homes.

About us

St Helena Care & Support Services is dedicated to providing compassionate and dignified end-of-life care through our domiciliary services. We understand the unique needs of individuals facing the end of their life journey and strive to enhance their quality of life, ensuring comfort and support for both the individual and their families during this challenging time.

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Details

Date posted

12 January 2026

Pay scheme

Other

Salary

£26,592.85 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0423-26-0002

Job locations

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU


Job description

Job responsibilities

To provide domiciliary care and support services to people living in their own home.

Provide caring and dignified personal care as described in individuals care and support plans.

Ensure that people are safe and adhere to customer and personal risk assessments.

Assist people with intimate personal care, dressing, undressing, oral health care.

Apply reablement principles, encouraging people to do as much for themselves as possible where appropriate.

Provide supervision to a team of care and support assistants. Complete customer assessments, personalised care and support plans to ensure safe and effective care is provided.

Provide sensitive care and support to people who are at the end of their life.

Support people to mobilise using hoists, slide sheets and other aids.

Support people to manage their medication. Undertake light household tasks, changing beds, putting on the washing.

Support with hydration and nutritional needs, preparation of meals

Maintain high standards, use PPE as directed, adhering to infection prevention guidance.

Ensure that all people are treated as individuals, respect differences and do not discriminate.

Adhere to care plans, risk assessments and provide accurate notes. Embrace technology and use Electronic Home Care monitoring system

Communicate significant changes to a person's condition to the office.

Attend and participate in practical face to face training and e-learning as directed.

To act in a professional manner, promoting a positive profile within the local community

Job description

Job responsibilities

To provide domiciliary care and support services to people living in their own home.

Provide caring and dignified personal care as described in individuals care and support plans.

Ensure that people are safe and adhere to customer and personal risk assessments.

Assist people with intimate personal care, dressing, undressing, oral health care.

Apply reablement principles, encouraging people to do as much for themselves as possible where appropriate.

Provide supervision to a team of care and support assistants. Complete customer assessments, personalised care and support plans to ensure safe and effective care is provided.

Provide sensitive care and support to people who are at the end of their life.

Support people to mobilise using hoists, slide sheets and other aids.

Support people to manage their medication. Undertake light household tasks, changing beds, putting on the washing.

Support with hydration and nutritional needs, preparation of meals

Maintain high standards, use PPE as directed, adhering to infection prevention guidance.

Ensure that all people are treated as individuals, respect differences and do not discriminate.

Adhere to care plans, risk assessments and provide accurate notes. Embrace technology and use Electronic Home Care monitoring system

Communicate significant changes to a person's condition to the office.

Attend and participate in practical face to face training and e-learning as directed.

To act in a professional manner, promoting a positive profile within the local community

Person Specification

Qualifications

Essential

  • Valid drivers license and access to own vehicle
  • Care Certificate
  • NVQ Level 2
  • NVQ Level 3 (willing to undertake

Essential

Essential

  • You will need to be over the age of 18, have a full UK driving licence and access to a vehicle and the right to work in the UK.

Desirable

  • A great personality and good values are the most important attributes to deliver great care

Qualities

Essential

  • Flexible and approachable
  • Kind and caring
  • Willing to make a difference

Communication

Essential

  • Ability to write clear records and customer notes
  • Ability to read and understand policies and procedures
  • Ability to listen and respond to people's needs

Experience

Essential

  • Experience of providing personal care
  • Experience of working in a CQC regulated environment.

Desirable

  • Experience of working in a domiciliary
  • care setting
  • Carryout staff supervision
  • Carrying out assessments, reviews and care planning
Person Specification

Qualifications

Essential

  • Valid drivers license and access to own vehicle
  • Care Certificate
  • NVQ Level 2
  • NVQ Level 3 (willing to undertake

Essential

Essential

  • You will need to be over the age of 18, have a full UK driving licence and access to a vehicle and the right to work in the UK.

Desirable

  • A great personality and good values are the most important attributes to deliver great care

Qualities

Essential

  • Flexible and approachable
  • Kind and caring
  • Willing to make a difference

Communication

Essential

  • Ability to write clear records and customer notes
  • Ability to read and understand policies and procedures
  • Ability to listen and respond to people's needs

Experience

Essential

  • Experience of providing personal care
  • Experience of working in a CQC regulated environment.

Desirable

  • Experience of working in a domiciliary
  • care setting
  • Carryout staff supervision
  • Carrying out assessments, reviews and care planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU


Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Helena Hospice

Address

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU


Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

12 January 2026

Pay scheme

Other

Salary

£26,592.85 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0423-26-0002

Job locations

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU


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