St Helena Hospice

Quality & Compliance Administrator

The closing date is 14 November 2025

Job summary

We are looking for an experienced administrator to join our Quality & Compliance team.

This would be working 3 days a week, Tuesday, Wednesday, Thursday, 18 hours per week.

Main duties of the job

Key Priorities are:

Co-ordination and preparation of agendas.

Minute clinical governance meetings.

Accurate record keeping.Provide annual leave cover to the Quality and Patient Safety Officer.

About us

St Helena Hospices core values and behaviours will be embedded in our recruitment, our training and development review and our decision making process.

Training and competencies within the specialities, as well as on-going support and professional development, will be tailored to meet your individual needs.

Whether you are newly qualified or and experienced practitioner, we want to meet your and discuss the possibility of your joining this great Team.

In return we offer;

  • Group Pension Plan for non NHS Pension Staff
  • At Least 27 days Annual Leave, plus statutory Bank Holidays
  • Employee Assistance and Wellbeing support
  • We cover the cost of your DBS Check and the periodic renewal
  • Free on site parking
  • Subsidised dining and complimentary drinks

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

£11,460 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0423-25-0018

Job locations

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


Job description

Job responsibilities

  • Planning and organisation of key meetings.
  • Produce timely minutes of meetings, ensuring actions are logged and monitored, and relevant Sentinel modules are updated.
  • Maintain relevant reporting data as determined by service requirements.Manage applications for medical records.
  • Support Quality and Compliance team with reporting.
  • Support Quality and Patient Safety Officer with clinical audit and policy work.
  • Support Quality and Compliance team with maintaining and populating Sentinel modules.
  • Support staff with Sentinel queries
  • What are we looking for

    Attentive to detail

    Able to work alone and with a team

    Flexible and adaptable with the ability to manage a varied workload

  • Assertive

Job description

Job responsibilities

  • Planning and organisation of key meetings.
  • Produce timely minutes of meetings, ensuring actions are logged and monitored, and relevant Sentinel modules are updated.
  • Maintain relevant reporting data as determined by service requirements.Manage applications for medical records.
  • Support Quality and Compliance team with reporting.
  • Support Quality and Patient Safety Officer with clinical audit and policy work.
  • Support Quality and Compliance team with maintaining and populating Sentinel modules.
  • Support staff with Sentinel queries
  • What are we looking for

    Attentive to detail

    Able to work alone and with a team

    Flexible and adaptable with the ability to manage a varied workload

  • Assertive

Person Specification

Experience

Essential

  • Experience of working in an administrative post

Desirable

  • Previous experience of working in a healthcare setting

Qualifications

Essential

  • A Level standard of education
  • IT qualification, European Computer Driving License or equivalent

Qualities

Essential

  • Assertive
  • Attentive to detail
  • Able to work alone and with a team
  • Flexible and adaptable with the ability to manage a varied workload
  • Able to work to tight deadlines and complete tasks on time
  • Willingness to develop new skills to meet the needs of the organisation
  • Problem solver

Desirable

  • Innovative
  • Creative

Communication

Essential

  • Excellent verbal and written skills
  • Sensitive, tolerant and tactful
  • Ability to communicate complex and sensitive information with a range of staff, both internally and externally

Skills and Knowledge

Essential

  • Competent in the use of Microsoft Office, Word, Excel, Teams
  • Ability to produce both numerical and written reports
Person Specification

Experience

Essential

  • Experience of working in an administrative post

Desirable

  • Previous experience of working in a healthcare setting

Qualifications

Essential

  • A Level standard of education
  • IT qualification, European Computer Driving License or equivalent

Qualities

Essential

  • Assertive
  • Attentive to detail
  • Able to work alone and with a team
  • Flexible and adaptable with the ability to manage a varied workload
  • Able to work to tight deadlines and complete tasks on time
  • Willingness to develop new skills to meet the needs of the organisation
  • Problem solver

Desirable

  • Innovative
  • Creative

Communication

Essential

  • Excellent verbal and written skills
  • Sensitive, tolerant and tactful
  • Ability to communicate complex and sensitive information with a range of staff, both internally and externally

Skills and Knowledge

Essential

  • Competent in the use of Microsoft Office, Word, Excel, Teams
  • Ability to produce both numerical and written reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

£11,460 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0423-25-0018

Job locations

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU


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