Job summary
The
Community Connector plays a vital role in advancing the Safe Harbour service
and ensuring equitable access to end-of-life care.
Main duties of the job
Champion the Safe Harbour mission by improving
access to hospice and palliative care for underserved groups, including
individuals with learning disabilities, members of the traveller community,
people experiencing homelessness, unpaid carers, BAME and LGBTQ+ communities,
and those affected by mental health challenges, substance use, socio-economic
disadvantage, and neurodiversity.
Identify and cultivate a network of community
assets, resources, and partnerships to support inclusive service delivery.
Actively engage with local groups, service
providers, and members of the public to raise awareness of hospice services and
promote understanding of end-of-life care options.
Collaborate with Safe Harbour communities to
co-design and deliver meaningful events, activities, and projects that reflect
their needs and values.
Provide tailored support to patients and
families from marginalised backgrounds, helping them navigate services and
access compassionate, culturally sensitive care.
Contribute to the delivery and development of
the Compassionate Companions service, offering compassionate conversations
around end-of-life planning to individuals at the end of life.
About us
Here at St
Helena, we believe that everyone living with an incurable illness has the right
to live and die with choice, compassion and dignity. Families deserve to be
cared for and anyone coping with loss should be supported through their grief.
Our vision is
to create a community where everyone knows that as the end of their story draws
near, they will be cared for and die where they choose to be; where loved ones
have the opportunity to make the most of life together, surrounded by people
who care and support one another.
Since we
opened in 1985, this belief drives us to provide the best end of life care and
bereavement support to everyone in north east Essex, not just today but for
years to come.
Since we
opened in 1985, this belief drives us to provide the best end of life care and
bereavement support to everyone in north east Essex, not just today but for
years to come.
Job description
Job responsibilities
The responsibilities of the Community Connector may vary depending on current projects and organisational priorities. Key areas of focus include:
Community engagement:
To contribute to developing an evidence base that demonstrates the requirements for services that underserved populations require as part of the Safe Harbour team.
Foster meaningful relationships with marginalised communities through active participation in local events and initiatives.
Promote awareness of hospice services by attending public events, delivering presentations, and running outreach campaigns.
Design, implement, and evaluate evidence-based community groups and activities, documenting outcomes and insights.
Patient and family care:
Conduct visits with patients and families in their home or mutually agreed location to facilitate future planning conversations and provide signposting to relevant services.
Provide signposting support to family carers, helping them access relevant resources and assistance.
To keep accurate patient and carer records.
Assist in the coordination and support of hospice volunteers.
Participate in multi-disciplinary team meetings to advocate for patient-centred care and service integration.
General responsibilities:
Travel independently, in own car to patient homes and various community locations.
Build a network of contacts across professional and voluntary sectors and maintain database of local services.
To develop a network of professional and voluntary sector contacts and database of services
Represent Safe Harbour at internal and external meetings, forums, and networking events.
Contribute to St Helenas Equality, Diversity & Inclusion (EDI) group and support internal awareness initiatives.
Assist with the preparation of funding applications and gather impact evidence for reporting to funders.
Support the delivery of training courses and educational sessions.
Job description
Job responsibilities
The responsibilities of the Community Connector may vary depending on current projects and organisational priorities. Key areas of focus include:
Community engagement:
To contribute to developing an evidence base that demonstrates the requirements for services that underserved populations require as part of the Safe Harbour team.
Foster meaningful relationships with marginalised communities through active participation in local events and initiatives.
Promote awareness of hospice services by attending public events, delivering presentations, and running outreach campaigns.
Design, implement, and evaluate evidence-based community groups and activities, documenting outcomes and insights.
Patient and family care:
Conduct visits with patients and families in their home or mutually agreed location to facilitate future planning conversations and provide signposting to relevant services.
Provide signposting support to family carers, helping them access relevant resources and assistance.
To keep accurate patient and carer records.
Assist in the coordination and support of hospice volunteers.
Participate in multi-disciplinary team meetings to advocate for patient-centred care and service integration.
General responsibilities:
Travel independently, in own car to patient homes and various community locations.
Build a network of contacts across professional and voluntary sectors and maintain database of local services.
To develop a network of professional and voluntary sector contacts and database of services
Represent Safe Harbour at internal and external meetings, forums, and networking events.
Contribute to St Helenas Equality, Diversity & Inclusion (EDI) group and support internal awareness initiatives.
Assist with the preparation of funding applications and gather impact evidence for reporting to funders.
Support the delivery of training courses and educational sessions.
Person Specification
Experience
Essential
- Experience working in health and social care.
- Experience working with socially-economically deprived and vulnerable people.
- Experience running groups or activities.
Desirable
- Experience in palliative care.
- Experience handling complex family dynamics.
Skills and Knowledge
Essential
- Able to communicate with a wide range of stakeholders.
- Able to show initiative in finding out about services to support patients and families.
- Ability to liaise with health, social care professionals, and voluntary organisations in a constructive way.
- Basic understanding of health and social care services.
- Ability to work independently and as part of a team.
- Able to think creatively and take initiative.
- Good organisational skills.
- Basic IT skills.
- Ability to keep accurate records.
- Basic knowledge of safeguarding.
Desirable
- A good understanding of the services provided for local patients and families.
Qualifications
Essential
- Full drivers license and use of a car
Desirable
- Health and social care related qualification
Person Specification
Experience
Essential
- Experience working in health and social care.
- Experience working with socially-economically deprived and vulnerable people.
- Experience running groups or activities.
Desirable
- Experience in palliative care.
- Experience handling complex family dynamics.
Skills and Knowledge
Essential
- Able to communicate with a wide range of stakeholders.
- Able to show initiative in finding out about services to support patients and families.
- Ability to liaise with health, social care professionals, and voluntary organisations in a constructive way.
- Basic understanding of health and social care services.
- Ability to work independently and as part of a team.
- Able to think creatively and take initiative.
- Good organisational skills.
- Basic IT skills.
- Ability to keep accurate records.
- Basic knowledge of safeguarding.
Desirable
- A good understanding of the services provided for local patients and families.
Qualifications
Essential
- Full drivers license and use of a car
Desirable
- Health and social care related qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
