Job responsibilities
Working in a
variety of situations providing counselling to NTC members and their Carers.
The post holder will be working with a wide range of personal problems which
may arise through disability and caring, such as domestic issues, relationship,
health and welfare, bereavement, and others.
Counsellors help
people to overcome their problems and cope with tough situations by providing a
safe, confidential, and encouraging environment in which to contemplate their
emotional state, offering clients support in a structured and focused way of
addressing their problems.
The NTC Band 5 counsellor
will work as part of a team which is responsible for supporting and counselling
NTC members as well as referring them to other organisations where necessary.
NTC counsellors are also required to maintain records, track progress and
communicate with other members of the NTC team on a regular basis.
Responsible to the Operations
Manager for:
- Delivery of Counselling services both at the Centre,
virtually and at Outreach sites as required
- Liaising with other HCPCs and agencies as appropriate to
ensure optimum level of physical function and mental well-being, both within
the Centre and other community settings as necessary and maintain BACP/NCPS standards.
- Act as part of a
multi-skilled team, to assess and treat own workload of members who may have a complex presentation and maintain
associated records as an autonomous practitioner.
- the counselling team to
develop Counselling services in line with a holistic approach to treatment and
with due consideration to the views of the membership to provide
recommendations for service improvement.
Objective 1:
Delivery of Counselling services both at the Centre and in outreach:
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To provide a
specialist counselling service to NTC members on site and off site.
-
Focus on
improving the mental health and emotional wellbeing of members, addressing the
challenges those with a condition and Carers face following a diagnosis.
-
Undertake
assessments and interventions for both NTC members and their Carers.
-
To provide support, guidance, interpretation and
knowledge to members and their Carers to develop behaviour management,
emotional and psychological well-being and support strategies.
-
To focus on giving vulnerable individuals opportunities
to talk openly at difficult life stages, aiming to promote resilience, reduce
isolation and avoid crisis
-
Support the wider mental health support offering at the
NTC i.e. the Neuro Listeners Service, peer support groups, Coping for Carers and
group programmes.
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To contribute to the creation of new wellbeing services
in response to demand.
-
Planning and providing personalised support to cope with
loss of loved ones and providing support for specific groups facing challenges.
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To work systematically with other NTC staff members as
well as relevant organisations across health and social care.
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To engage with members and their carers to promote a
flexible working relationship.
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To support, where appropriate, the work of other staff
working with members and their Carers through consultation and supervision.
Objective 2: Liaising
with other HCPCs and agencies as appropriate to ensure optimum level ofphysical function and
mental well-being, both within the Centre and other community settings as
necessary and maintain BACP/NCPS standards:
-
To work closely with the
counselling team to provide a holistic approach to counselling
-
To liaise with Social Services, NHS, Child Protection,
Local Police Authorities, GPs, Professional Bodies or any other relevant
bodies where necessary.
-
To adhere to NTC clinical guidelines, code of ethics, policies,
procedures and stated aims/core purpose with particular regard to safeguard
vulnerable adults.
-
Work within BACP/NCPS Code of Practice and have a working
knowledge of national and local standards monitoring own quality of practice as
appropriate.
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To be responsible for maintaining own competency to
practice through continuing professional development activities and record this
in a portfolio, and always work to the professional standards of the BACP/NCPS.
-
Support member participation in NTC research
opportunities
Objective
3: Act as part of a
multi-skilled team, to assess and treat own workload of members whomay have
a complex presentation
-
Required to
attend regular multi-disciplinary meetings with other colleagues.
-
To attend team
meetings and staff meetings.
-
To maintain open
and straightforward communication with colleagues, managers, and other staff
members.
-
To positively
engage with care provision and NTC policies and processes.
-
Counsellors will
have additional responsibilities in respect of ensuring own safety and work as
an autonomous practitioner.
-
Agree training
and CPD with Operations Manager
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To
produce assessments and other reports as required for each setting.
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Maintain proper
records and provide statistical returns as required.
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Involved in
monitoring and evaluation of the counselling service within NTC.
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Maintain expenses
and other organisational records as required.
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Maintain
confidentiality for and with service users.
Objective 4: Develop
Counselling services in line with a holistic approach to treatment andwith due consideration
to the views of the membership to provide recommendations for service
improvement:
-
To contribute to
the ongoing development of counselling service at NTC.
-
To contribute to
the additional income generation by identifying new projects in response to
service users consultation.
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Developing and
presenting workshops alone or with others associates as part of the educational
work of NTC.
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Presenting new
ideas for service development, liaise with the line manager and fundraising
team to contribute to the finances of the centre and income generation.
-
Actively
contribute to the safeguarding of NTC members and adhere to the safeguarding
P&P.
