Job summary
We are looking for self-motivated and compassionate Link Workers (x4) to support our Waiting List Initiative across North Cumbria.
This post is fixed term for 12 months (with possibility of extension), and we will consider up to 37.5 hours per week. As a Link Worker, you will work with individuals who have Severe Mental Illness (SMI) who are often facing many challenges and will support them in their recovery.
You will be able to listen with empathy, care, and concern to people who have SMI, validate their feelings, and promote hope for the future. To offer 1:1 practical and emotional support to individuals working in partnership with them to develop self-management strategies to manage their day-to-day affairs and mental wellbeing. Actively encourage those who struggle to engage with services. To support the person to develop their knowledge, skills, and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.
Main duties of the job
These roles are funded to alleviate current pressures in the NHS and will specifically work with people with SMI who are on the waiting list for treatment from statutory services or have recently been discharged and require wrap around support to help them manage their day to day lives during periods of instability in their mental health.
The post holder will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.
About You
- To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills, and the ability to effectively manage and organize your own caseload.
- You will provide support, which is focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources.
- You will help co-produce a Support Plan and other self-management tools in partnership with the individual, then support the individual through this to develop their knowledge, skills, and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.
The role will entail some home working alongside working with clients in the community. The hours will mainly be office hours during the working week with some evening and weekend work dependent on client needs.
About us
Were a non-profit, working on behalf of the NHS and local authorities. Were dedicated to supporting people and communities across the country with their mental health. Were here so no one has to struggle alone.
What we offer in return
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wagestream-ability torelease earnings, giving youinstant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
Job description
Job responsibilities
- Responsibility for a designated case load, carrying out personalised, recovery
focussed action planning, and supporting implementation and review of the plan.
- Support individuals to make informed decisions about their mental wellbeing.
- Support individuals to develop coping mechanisms and strategies to manage
their mental wellbeing, maintaining good physical health and deal with social
stressors such as housing or finance.
- Maintain hope and optimism for the person, expressing high expectations for
recovery. Use lived experience (if appropriate) to positively support the persons
recovery.
- To actively navigate, broker and signpost the person to the services and
resources they need. Provide just the right amount of support, to enable the
person to do this. The amount and intensity of this support will vary depending
on the persons needs, mental health and life circumstances.
- Use a range of communication methods to engage with the person, including 1-
1, Groups, Telephone, Email, SMS.
- Develop knowledge of the local care pathways to meet service users need.
- Actively support people to develop lasting, independent peer-support networks
beyond and independent of the service.
- Manage caseload, documentation and time effectively, ensuring up to date and
clear record keeping in line with organisational policies, making best use of
supervision, training and staff development.
- Work in a culturally sensitive way for all service users, tailoring service to meet
their individual needs, challenging stigma and discrimination, advocating for
person if appropriate, and ensuring up-to-date community knowledge.
- Work with
a range of needs e.g. from young people to older people, LGBT service users,
disabled people and with people with a range of backgrounds and ethnicity.
- Participate actively in supervision and reflective practice. Proactively seek
advice and support from colleagues and other agencies as relevant.
Job description
Job responsibilities
- Responsibility for a designated case load, carrying out personalised, recovery
focussed action planning, and supporting implementation and review of the plan.
- Support individuals to make informed decisions about their mental wellbeing.
- Support individuals to develop coping mechanisms and strategies to manage
their mental wellbeing, maintaining good physical health and deal with social
stressors such as housing or finance.
- Maintain hope and optimism for the person, expressing high expectations for
recovery. Use lived experience (if appropriate) to positively support the persons
recovery.
- To actively navigate, broker and signpost the person to the services and
resources they need. Provide just the right amount of support, to enable the
person to do this. The amount and intensity of this support will vary depending
on the persons needs, mental health and life circumstances.
- Use a range of communication methods to engage with the person, including 1-
1, Groups, Telephone, Email, SMS.
- Develop knowledge of the local care pathways to meet service users need.
- Actively support people to develop lasting, independent peer-support networks
beyond and independent of the service.
- Manage caseload, documentation and time effectively, ensuring up to date and
clear record keeping in line with organisational policies, making best use of
supervision, training and staff development.
- Work in a culturally sensitive way for all service users, tailoring service to meet
their individual needs, challenging stigma and discrimination, advocating for
person if appropriate, and ensuring up-to-date community knowledge.
- Work with
a range of needs e.g. from young people to older people, LGBT service users,
disabled people and with people with a range of backgrounds and ethnicity.
- Participate actively in supervision and reflective practice. Proactively seek
advice and support from colleagues and other agencies as relevant.
Person Specification
Experience
Essential
- Awareness of mental health issues & users needs
- Knowledge of recovery in the context of mental health
- Knowledge of the effects of stigma and discrimination
- Prepared to undertake a basic mental health qualification
- Very good organisational and time management skills, able to manage and prioritise own work
- Good report writing skills, with the ability to collate, analyse and present data clearly and concisely
- Able and willing to regularly work without direct supervision, using initiative
- Very good interpersonal skills, with the ability to develop good working
- relationships at all levels, both internally and externally
- Group facilitation & participation skills
- Good written and verbal communication
- Good IT skills, including knowledge of a range of software packages (including Excel, Outlook, PowerPoint and Word)
- Ability to meet the travel requirements of the role, as you will need to travel to different community venues as part of your role.
- Knowledge of local VCSE organisations and statutory services pathways.
- Worked with people who have enduring & complex mental health issues (desirable, not essential)
Person Specification
Experience
Essential
- Awareness of mental health issues & users needs
- Knowledge of recovery in the context of mental health
- Knowledge of the effects of stigma and discrimination
- Prepared to undertake a basic mental health qualification
- Very good organisational and time management skills, able to manage and prioritise own work
- Good report writing skills, with the ability to collate, analyse and present data clearly and concisely
- Able and willing to regularly work without direct supervision, using initiative
- Very good interpersonal skills, with the ability to develop good working
- relationships at all levels, both internally and externally
- Group facilitation & participation skills
- Good written and verbal communication
- Good IT skills, including knowledge of a range of software packages (including Excel, Outlook, PowerPoint and Word)
- Ability to meet the travel requirements of the role, as you will need to travel to different community venues as part of your role.
- Knowledge of local VCSE organisations and statutory services pathways.
- Worked with people who have enduring & complex mental health issues (desirable, not essential)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
