Clinical Lead

Job description

Job responsibilities

Everyturn Mental Health is looking for an experienced and compassionate Clinical Lead to join our non-clinical crisis services. This pivotal role will support the Service Manager in organising and developing service provision, ensuring safety, managing resources, and creating robust support networks and pathways for people accessing our services.

This is a full-time, permanent position. Travel across our North East services is an essential requirement of the role, and therefore you must be a driver with access to a vehicle.

This role isnot eligible for sponsorshipas is does not meet the requirements as set out by the UK Visa and Immigration Service

What you'll do:

• Manage the needs of people accessing the service and their carers, ensuring all records and outcomes meet quality standards and are person-centred.
• Support, advise, and review non-clinical crisis support to ensure timely and appropriate services.
• Assist the Service Manager in developing partnerships and pathways across the local system.
• Identify, support, and escalate risk appropriately to mitigate harm.
• Coach, mentor, and provide supervision to Team Managers, Seniors, and Mental Health Case Workers.
• Conduct regular service audits and provide reports on incidents or near misses to support governance and quality assurance.
• Deputise for the Service Manager when required.
• Undertake other reasonable duties to meet organisational needs.

What we're looking for:

We would love to hear from you if you possess the following:

• NMC Registered Mental Health Nurse.
• Significant post-registration experience working with people with complex mental health needs.
• Proven track record of achieving agreed service outcomes.
• Strong problem-solving, research, and investigative skills.
• Excellent IT, MS Office, and CRM proficiency.
• High emotional resilience, time management, and organisational skills.
• Ability to work independently and collaboratively, fostering positive team relationships.
• Advanced understanding of complex mental health conditions and behaviours.
• Experience in robust risk management and dealing with highly emotive or challenging behaviours.
• Knowledge of local and national mental health policies, Mental Health Act, Mental Capacity Act, and safeguarding procedures.
• Strong communication, numeracy, and relationship-building skills.
• Experience in coaching, mentoring, and supervising staff.
• Commitment to Everyturns values: compassion, accountability, respect, excellence, and innovation.

Important to know:

• Working hours; 09:00 to 17:00 Monday to Friday
• Occasional evening and weekend working required
• Occasional out of hours on call on a rota basis

What we offer in return:

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro-rata for part-time and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Smartclinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQIA+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Person Specification

Qualifications

Essential

• NMC Registered Mental Health Nurse.

Experience

Essential

• ignificant post-registration experience working with people with complex mental health needs.
• Proven track record of achieving agreed service outcomes.
• Strong problem-solving, research, and investigative skills.
• Excellent IT, MS Office, and CRM proficiency.
• High emotional resilience, time management, and organisational skills.
• Ability to work independently and collaboratively, fostering positive team relationships.
• Advanced understanding of complex mental health conditions and behaviours.
• Experience in robust risk management and dealing with highly emotive or challenging behaviours.
• Knowledge of local and national mental health policies, Mental Health Act, Mental Capacity Act, and safeguarding procedures.
• Strong communication, numeracy, and relationship-building skills.
• Experience in coaching, mentoring, and supervising staff.
• Commitment to Everyturns values: compassion, accountability, respect, excellence, and innovation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Everyturn Mental Health

Address

2 Esh Plaza

Sir Bobby Robson Way

Gosforth

NE13 9BA

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)