Job summary
Employer:Everyturn Mental Health-Streetwise (Working in partnership with Children North East)
Job Type: Full-Time Fixed Term Contract
Were excited to be opening a brand-new Children and Young Peoples Safe Haven in Newcastle and Gateshead City Centres in January 2026, a warm, welcoming space where young people can get immediate support during times of mental health distress. This innovative service is a partnership between Everyturn Mental Health-Streetwise, and Children North East, and were looking for a passionate and motivated Team Lead to help lead and develop this project.
Main duties of the job
About the role
As Team Lead, you will drive the day-to-day delivery of the Safe Haven, ensuring young people receive safe, high-quality, and compassionate support. Youll provide hands-on leadership, manage the staff team, oversee service performance, and work closely with partners across Everyturn Streetwise and CNE, to ensure the service runs smoothly.
This is a brilliant opportunity to shape a brand-new service, influence local pathways, and create a supportive environment that genuinely changes outcomes for young people and families.
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service
About us
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wage stream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQAI+; Minoritised Communities; Menopause and Neurodivergent Communities.
Once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Job description
Job responsibilities
Location:Newcastle City Centre
Employer:Everyturn Mental Health-Streetwise (Working in partnership with Children North East)
Job Type:Part-Time (18.75 hours per week, mostly weekend and evening work)
This is a 18-24 month fixed-term role (pilot)
Were excited to be opening a brand-new Children and Young Peoples Safe Haven in Newcastle and Gateshead City Centres in January 2026, a warm, welcoming space where young people can get immediate support during times of mental health distress. This innovative service is a partnership between Everyturn Mental Health-Streetwise, and Children North East, and were looking for a passionate and motivated Team Lead to help lead and develop this project.
About the role
As Team Lead, you will drive the day-to-day delivery of the Safe Haven, ensuring young people receive safe, high-quality, and compassionate support. Youll provide hands-on leadership, manage the staff team, oversee service performance, and work closely with partners across Everyturn Streetwise and CNE, to ensure the service runs smoothly.
This is a brilliant opportunity to shape a brand-new service, influence local pathways, and create a supportive environment that genuinely changes outcomes for young people and families.
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service
What we're looking for:
We would love to hear from you if you possess the following:
Essential:
- A relevant professional qualification (Counselling, Social Work, Youth Work, PGCE, etc.)
- Experience supporting young peoples mental health through 1:1, group or crisis support.
- Ability to lead, motivate, and support staff.
- Strong risk assessment and safeguarding knowledge.
- Excellent communication, organisation, and record-keeping skills.
- Ability to work autonomously and thrive in a changing, fast-paced environment.
- Full driving licence and access to a vehicle.
Desirable:
- Management experience or a management qualification.
- Experience delivering training to professionals.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wage stream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQAI+; Minoritised Communities; Menopause and Neurodivergent Communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible
Job description
Job responsibilities
Location:Newcastle City Centre
Employer:Everyturn Mental Health-Streetwise (Working in partnership with Children North East)
Job Type:Part-Time (18.75 hours per week, mostly weekend and evening work)
This is a 18-24 month fixed-term role (pilot)
Were excited to be opening a brand-new Children and Young Peoples Safe Haven in Newcastle and Gateshead City Centres in January 2026, a warm, welcoming space where young people can get immediate support during times of mental health distress. This innovative service is a partnership between Everyturn Mental Health-Streetwise, and Children North East, and were looking for a passionate and motivated Team Lead to help lead and develop this project.
About the role
As Team Lead, you will drive the day-to-day delivery of the Safe Haven, ensuring young people receive safe, high-quality, and compassionate support. Youll provide hands-on leadership, manage the staff team, oversee service performance, and work closely with partners across Everyturn Streetwise and CNE, to ensure the service runs smoothly.
This is a brilliant opportunity to shape a brand-new service, influence local pathways, and create a supportive environment that genuinely changes outcomes for young people and families.
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service
What we're looking for:
We would love to hear from you if you possess the following:
Essential:
- A relevant professional qualification (Counselling, Social Work, Youth Work, PGCE, etc.)
- Experience supporting young peoples mental health through 1:1, group or crisis support.
- Ability to lead, motivate, and support staff.
- Strong risk assessment and safeguarding knowledge.
- Excellent communication, organisation, and record-keeping skills.
- Ability to work autonomously and thrive in a changing, fast-paced environment.
- Full driving licence and access to a vehicle.
Desirable:
- Management experience or a management qualification.
- Experience delivering training to professionals.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
- Enhanced pension
- Wage stream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQAI+; Minoritised Communities; Menopause and Neurodivergent Communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible
Person Specification
Qualifications
Essential
- Degree or equivalent in Counselling, Social Work, Youth & Community Work, PGCE, or related professional qualification
Experience
Essential
- Ability to inspire, motivate, and support staff, students, and volunteers; provide guidance via caseload management and line management.
- Experience planning, coordinating, and delivering projects to agreed targets and timescales.
- Experience assessing and managing risk in mental health and wellbeing contexts; ability to triage referrals, assess need, and coordinate referral pathways including Crisis and Alternative to Crisis Pathways across Newcastle and Gateshead.
- Experience delivering mental health and wellbeing support to young people via 1:1, group work, and online sessions.
- Knowledge of issues affecting young peoples mental health and wellbeing and therapeutic interventions for young people in mental health distress
Person Specification
Qualifications
Essential
- Degree or equivalent in Counselling, Social Work, Youth & Community Work, PGCE, or related professional qualification
Experience
Essential
- Ability to inspire, motivate, and support staff, students, and volunteers; provide guidance via caseload management and line management.
- Experience planning, coordinating, and delivering projects to agreed targets and timescales.
- Experience assessing and managing risk in mental health and wellbeing contexts; ability to triage referrals, assess need, and coordinate referral pathways including Crisis and Alternative to Crisis Pathways across Newcastle and Gateshead.
- Experience delivering mental health and wellbeing support to young people via 1:1, group work, and online sessions.
- Knowledge of issues affecting young peoples mental health and wellbeing and therapeutic interventions for young people in mental health distress
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
