St Annes Community services

Clinical Quality and Continuous Improvement Lead

The closing date is 24 October 2025

Job summary

Help shape the quality of support given to our clients to ensure they live 'a life without limits'.

Clinical Quality and Continuous Improvement Lead£45,278.62 pa, pro rata37.5 hours per week Location: based in Morley, hybrid working with regular travel across Yorkshire and the North East

This is a fantastic opportunity for a nurse, someone who has a clinical degree, or level 5 or higher in Health & Social Care with significant experience managing or working in nursing environments to progress their career in a pivotal role by establishing and maintaining the high levels of support given to our clients across all our services. The role will lead on monitoring and developing the quality and continuous improvement of our services. Working closing with our service managers, you will review services to ensure they are meeting regulatory standards using our Quality Framework to record compliance, facilitate actions plan and work on improvements with the service. Please read the job description and employee specification attached. When applying provide a personal statement, alongside your CV, to explain how you meet the essential criteria.

Main duties of the job

  • To support the awareness and understanding of quality and assurance systems and processes across the organisation.
  • To support in ensuring that systems and processes are in place to meet all the requirements of the regulators for St Anne's.
  • To assist in the development of quality metrics to be monitored on an ongoing basis and reported regularly to the Board.
  • To be able to assess client and tenant care and make judgements on the appropriateness of care and support ensuring that quality care is provided and promoted across St Anne's.
  • Participate in key working groups within the organisation as requested by the Head of Quality and continuous improvement.
  • Support new Managers to gain an understanding of St Anne's systems and processes.
  • Support Managers through an action plan following a Quality and Continuous improvement audit or CQC audit.
  • Support staff and managers in the understanding of the development of a safety culture within the organisation including incident reporting, risk assessment and root cause analysis.
  • Support managers and staff to learn from incidents creating a learning organisation.
  • This is a hybrid role, weekly travel is essential with up to 6 service visits per quarter across the North East and Yorkshire. Holding a valid UK driving license and your own car is highly desirable.
  • Deliver high standards of care (Good ratings) and support within the sector, as well as experience of investigating incidents

About us

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

  • Rising 20 to 25 days plus statutory bank holidays
  • 24 Hour Employee Assistance Programme
  • Continuous opportunities for ongoing training and career development
  • Cycle To Work scheme
  • Refer A Friend recruitment initiative
  • Flexible working opportunities (where applicable) upon successful completion of probation period
  • Group Personal Pension Scheme
  • Discounted income protection scheme
  • Free car parking at most services
  • Free life assurance cover

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience £45,278.62 pa

Contract

Permanent

Working pattern

Full-time

Reference number

B0399-7542155

Job locations

Unit 5, Fountain Court

12 Bruntcliffe Way

Morley, Leeds

LS27 0JG


Job description

Job responsibilities

Essential Criteria

Qualifications

Level 5 in health and social care or higher

A relevant clinical degree/ideally nursing

Values and Behaviours

Demonstration of the values and behaviours expected from staff who work for St Annes

Professional curiosity

Previous experience you must have experience of:

Managing a health and social care setting at deputy manager and higher

Working/leading in clinical/nursing settings

Completing meaningful and supportive audits within services

Experience of working with various stakeholders (internal and external)

Experience of coaching and mentoring

Involving clients effectively to improve outcomes/ implementing AIS

Analysing data to inform practice, learning from incidents, identifying trends

Writing reports for professional/public consumption.

Working within a Quality focused team/communicating effectively

Adhering to process flows, KPIs/deadlines and delivering a wide range of tasks to a high standard.

Using, navigating and managing the use of digital care systems, specifically Nourish

Demonstrating professional judgement and taking appropriate action

Knowledge and Skills - you must have knowledge of and demonstrable skills in:

Nursing/significant clinical experience

Effective people management and effective communication styles (internally and externally)

Gap analysis, root cause analysis (RCA) and investigating serious incidents

Data analysis identifying trends and patterns, working to respond to those appropriately.

Health and Safety (H&S) within health and social care

Effective interpersonal skills

Quality and continuous improvement theory, systems and developing culture

Up to date CQC methodology and practice

Driving licence and use of own car for work purposes

Desirable Criteria

Previous experience

Involvement in training events

Safeguarding experience (Vulnerable adults) L3 or higher

Knowledge and skills

Nursing Pin

Formal project management skills

Writing and reviewing policies

Job description

Job responsibilities

Essential Criteria

Qualifications

Level 5 in health and social care or higher

A relevant clinical degree/ideally nursing

Values and Behaviours

Demonstration of the values and behaviours expected from staff who work for St Annes

Professional curiosity

Previous experience you must have experience of:

Managing a health and social care setting at deputy manager and higher

Working/leading in clinical/nursing settings

Completing meaningful and supportive audits within services

Experience of working with various stakeholders (internal and external)

Experience of coaching and mentoring

Involving clients effectively to improve outcomes/ implementing AIS

Analysing data to inform practice, learning from incidents, identifying trends

Writing reports for professional/public consumption.

Working within a Quality focused team/communicating effectively

Adhering to process flows, KPIs/deadlines and delivering a wide range of tasks to a high standard.

Using, navigating and managing the use of digital care systems, specifically Nourish

Demonstrating professional judgement and taking appropriate action

Knowledge and Skills - you must have knowledge of and demonstrable skills in:

Nursing/significant clinical experience

Effective people management and effective communication styles (internally and externally)

Gap analysis, root cause analysis (RCA) and investigating serious incidents

Data analysis identifying trends and patterns, working to respond to those appropriately.

Health and Safety (H&S) within health and social care

Effective interpersonal skills

Quality and continuous improvement theory, systems and developing culture

Up to date CQC methodology and practice

Driving licence and use of own car for work purposes

Desirable Criteria

Previous experience

Involvement in training events

Safeguarding experience (Vulnerable adults) L3 or higher

Knowledge and skills

Nursing Pin

Formal project management skills

Writing and reviewing policies

Person Specification

Experience

Essential

  • Managing a health and social care setting at deputy manager and higher
  • Working/leading in clinical/nursing settings

Knowledge

Essential

  • Level 5 in health and social care or higher
Person Specification

Experience

Essential

  • Managing a health and social care setting at deputy manager and higher
  • Working/leading in clinical/nursing settings

Knowledge

Essential

  • Level 5 in health and social care or higher

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St Annes Community services

Address

Unit 5, Fountain Court

12 Bruntcliffe Way

Morley, Leeds

LS27 0JG


Employer's website

https://www.st-annes.org.uk/ (Opens in a new tab)


Employer details

Employer name

St Annes Community services

Address

Unit 5, Fountain Court

12 Bruntcliffe Way

Morley, Leeds

LS27 0JG


Employer's website

https://www.st-annes.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Quality

Philip Hassall

philip.hassall@st-annes.org.uk

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience £45,278.62 pa

Contract

Permanent

Working pattern

Full-time

Reference number

B0399-7542155

Job locations

Unit 5, Fountain Court

12 Bruntcliffe Way

Morley, Leeds

LS27 0JG


Supporting documents

Privacy notice

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