Mental Health Recovery Worker

Job description

Job responsibilities

Main Duties and Responsibilities

1) Provide key-worker support to individuals with mental illness, through one-to-one and group support.

2) To have the individuals needs at the fore at all times, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.

3) Carry out assessments of service users engaging with the service, prioritising needs effectively.

4) To be familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.

5) Liaise with other external agencies, mental health services, and community groups on behalf of service users.

6) Enable and encourage service users to learn about and attend local services in their community, and facilitate access to alternative services where required.

7) Encourage service users to recognise, understand, and manage factors that affect their mental wellbeing and physical health.

8) Ensure people are at the centre of the support they receive.

9) Carry out individual safety and support planning within organisational and legislative requirements.

10) Work with service users to develop, review, monitor and adapt support and safety plans.

11) Ensure effective incident and complaint recording, including reporting on Sphera.

12) Support and guide volunteers to be successful in their role.

13) Monitor and report to senior staff on the effectiveness of support delivery and contract performance.

14) Participate in monitoring requirements of the service by providing statistical and qualitative information on activities, success stories, and outcomes achieved.

15) Engage with community events, meetings, and forums to promote the service.

16) To attend meetings and training where necessary.

17) Ensure all activities meet organisational values and standards and are compliant with relevant regulatory frameworks (e.g., safeguarding, GDPR).

Personal Development

1) Undertake training as required or considered appropriate for the role.

2) Actively participate in regular supervision sessions and team meetings.

3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.

General

1) Maintain a professional and confidential approach to work at all times.

2) Work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.

3) Actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed.

4) Maintain the confidentiality of any information gained during employment with Derbyshire Mind at all times.

5) The post holder will be required to travel frequently across Erewash, Derbyshire, therefore a full driving license and access to your own car is required. The post holder will also need to be flexible in their approach to working from our office or home as appropriate/ required.

6) The post requires flexible working, which may include some evening and weekend work on occasion.

This job description may be subject to joint review from time to time between the post holder and Derbyshire Mind.

Person Specification

Experience

Essential

• Experience of providing support to people with a mental illness; or experience of providing care within a relevant social care setting, in a paid or voluntary capacity
• Knowledge and understanding of recovery principles and embedding the ethos of recovery into practice
• Experience of making comprehensive assessments of an individuals situation and needs
• Experience of developing, implementing, and reviewing risk management and support plans

Desirable

• Good knowledge of the services and support available to individuals with mental health problems within Derby

Qualifications

Essential

• English and Mathematics at GCSE Grade C or equivalent
• QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.

Other Job requirements

Essential

• Hold a full driving licence and have access to own car to deliver the requirements of the job description

Skills and Abilities

Essential

• Able to support and guide volunteers, ensuring they have the knowledge and resources to be successful
• Able to maintain accurate records as required by Derbyshire Mind policies and procedures, using paper and electronic systems
• Able to communicate, both verbally and in writing, in an effective and accessible way with a diverse range of individuals and support organisations
• Excellent interpersonal skills, and the ability to form positive working relationships with a diverse range of individuals
• Able to build effective, trusting relationships based on respect and honesty with individuals with mental health problems
• Able to organise and manage own diary
• Able to deal with sensitive information and maintain strict confidentiality, both in and out of the workplace
• IT literate, able to use email, databases, video calling, the internet, and Microsoft Office programmes such as Word and Excel
• Able to work in line with quality standards and systems

Attitude and approach

Essential

• Self-motivated, enthusiastic, pro-active, and committed
• Able to work collaboratively as part of a team, sharing information and supporting colleagues
• Understanding, awareness of and commitment to the principles of equality, diversity, and inclusion
• Willingness to participate in training and development opportunities
• Flexible in approach and willing to work unsocial hours when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Mind

Address

Derby West Business Centre

Ashbourne Road

Derby

DE22 4NB

Employer's website

http://www.derbyshiremind.org.uk/ (Opens in a new tab)