Volunteer: Crisis Support Drop-In service (Generic)

Derbyshire Mind

Information:

This job is now closed

Job summary

Are you welcoming, non-judgemental, and a great listener?

Do you live in or near Buxton, Ripley or Swadlincote?

Are you interested in volunteering with a really supportive organisation such as Derbyshire Mind?

Are you available on Friday evenings, Saturday evenings, and Sunday afternoons?

Derbyshire Mind's successful Crisis Support Drop-In Service operates in Buxton, Swadlincote and Ripley. These local services provide support to adults who are experiencing or nearing a mental health crisis in a safe and welcoming non-clinical environment.

We are looking for reliable and supportive volunteers who feel passionate about helping people in need to help us. If that sounds like you then we would really love to hear from you!

Main duties of the job

Hours: A minimum of one shift per week, or two shifts per fortnight.

Reimbursement: Expenses paid in line with our volunteer policy. Including reasonable travel expenses (up to maximum £15 per day) and meal expenses when working a shift of 6 hours (up to maximum £4.50).

About us

Derbyshire Mind's Crisis Support Drop-In Service arefriendly and supportive non-clinical crisis services for adults who self-define as needing immediate help with their mental health or emotional wellbeing. Located in Buxton, Ripley and Swadlincote, the services offer out-of-hours mental health help, support and signposting in a relaxed and comfortable community environment.

Purpose of the Volunteering Role

The purpose of this volunteer role is to facilitate the smooth running of Derbyshire Mind's Crisis Support Drop-In Service by presenting a warm and friendly and non-judgemental presence, welcoming and supporting attendees, assisting the Support Workers, and offering support to help attendees engage with various calming activities.

Date posted

06 June 2024

Pay scheme

Other

Salary

Depending on experience Expenses only - In line with Volunteers Handbook

Contract

Voluntary

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0397-24-0018

Job locations

12-14

West Street

Swadlincote

Derbyshire

DE119DE


The Croft

Slack Lane

Ripley

Derbyshire

DE5 3HF


Zink H Q

Clough Street

Buxton

Derbyshire

SK17 6LJ


Job description

Job responsibilities

Volunteer Shifts Available

  • Friday nights: 5.30 to 11.30pm (6 hours)
  • Saturday nights: 5.30 to 11.30pm (6 hours)
  • Sunday afternoons: 2.00 to 6.00pm (4 hours)

Shifts will always include 30 minutes at the start and end of the service for setting up, tidying away, and wellbeing check-ins.

Volunteers will also be required to attend team wide meetings, and also one-to-one meetings with their supervisor, once every 6 weeks.

We are looking for volunteers that can provide support for at least one shift per week, or two shifts every other week/fortnight.

Training

All volunteers will receive comprehensive training before they start supporting the service. This will include teaching you skills that will help you support someone experiencing emotional distress.

Access to a Car / Transport

A driving license and access to a car is necessary or the ability to get home safely for this volunteering role as the service operates at night times and weekends when public transport doesn't run or is less reliable, and we want for you to get home safely!

For an Informal Conversation about the Role before Applying

Please contact Pete Rogers (Service Lead) at Pete.Rogers@derbyshiremind.org.uk to arrange a time for a telephone call.

How to Apply for the Volunteering Opportunity

If you would like to apply for the role please read the Role Description then complete your application and outline your relevant skills and experiences.

Derbyshire Mind are utilising NHS Jobs to receive and manage applications for this role. Derbyshire Mind is the Organisation responsible for Crisis Support Drop-In Service.

Job description

Job responsibilities

Volunteer Shifts Available

  • Friday nights: 5.30 to 11.30pm (6 hours)
  • Saturday nights: 5.30 to 11.30pm (6 hours)
  • Sunday afternoons: 2.00 to 6.00pm (4 hours)

Shifts will always include 30 minutes at the start and end of the service for setting up, tidying away, and wellbeing check-ins.

Volunteers will also be required to attend team wide meetings, and also one-to-one meetings with their supervisor, once every 6 weeks.

We are looking for volunteers that can provide support for at least one shift per week, or two shifts every other week/fortnight.

Training

All volunteers will receive comprehensive training before they start supporting the service. This will include teaching you skills that will help you support someone experiencing emotional distress.

Access to a Car / Transport

A driving license and access to a car is necessary or the ability to get home safely for this volunteering role as the service operates at night times and weekends when public transport doesn't run or is less reliable, and we want for you to get home safely!

For an Informal Conversation about the Role before Applying

Please contact Pete Rogers (Service Lead) at Pete.Rogers@derbyshiremind.org.uk to arrange a time for a telephone call.

How to Apply for the Volunteering Opportunity

If you would like to apply for the role please read the Role Description then complete your application and outline your relevant skills and experiences.

Derbyshire Mind are utilising NHS Jobs to receive and manage applications for this role. Derbyshire Mind is the Organisation responsible for Crisis Support Drop-In Service.

Person Specification

Qualifications

Essential

  • Be age 18 or over.
  • Able to attend support / training meetings that may be held on weekdays, evenings or the weekend.
  • Willing to complete additional training as required by the role / service.

Experience

Essential

  • Passionate about providing a high-quality welcoming service to people experiencing distress or mental health crisis.
  • Open-minded and able to see things from different perspectives, including respecting diverse values and beliefs, and can build a rapport with a wide range of people.
  • Communicate clearly to others with a friendly and supportive tone, and can listen to others in a supportive, non-judgmental way without feeling the need to fix.
  • Remain calm and professional in sometimes more challenging situations.
  • Understands the importance of boundaries and confidentiality.
  • Reliable and punctual, and able to work using their own initiative.
  • Emotionally resilient and practices their own self-care wellbeing techniques.
Person Specification

Qualifications

Essential

  • Be age 18 or over.
  • Able to attend support / training meetings that may be held on weekdays, evenings or the weekend.
  • Willing to complete additional training as required by the role / service.

Experience

Essential

  • Passionate about providing a high-quality welcoming service to people experiencing distress or mental health crisis.
  • Open-minded and able to see things from different perspectives, including respecting diverse values and beliefs, and can build a rapport with a wide range of people.
  • Communicate clearly to others with a friendly and supportive tone, and can listen to others in a supportive, non-judgmental way without feeling the need to fix.
  • Remain calm and professional in sometimes more challenging situations.
  • Understands the importance of boundaries and confidentiality.
  • Reliable and punctual, and able to work using their own initiative.
  • Emotionally resilient and practices their own self-care wellbeing techniques.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Mind

Address

12-14

West Street

Swadlincote

Derbyshire

DE119DE


Employer's website

http://www.derbyshiremind.org.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Mind

Address

12-14

West Street

Swadlincote

Derbyshire

DE119DE


Employer's website

http://www.derbyshiremind.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Lead

Pete Rogers

Pete.Rogers@derbyshiremind.org.uk

Date posted

06 June 2024

Pay scheme

Other

Salary

Depending on experience Expenses only - In line with Volunteers Handbook

Contract

Voluntary

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0397-24-0018

Job locations

12-14

West Street

Swadlincote

Derbyshire

DE119DE


The Croft

Slack Lane

Ripley

Derbyshire

DE5 3HF


Zink H Q

Clough Street

Buxton

Derbyshire

SK17 6LJ


Supporting documents

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Derbyshire Mind's privacy notice (opens in a new tab)