Job summary
St Margaret's Hospice Care has a fantastic opportunity for a Complementary Therapistto join our multi-disciplinary palliative care team.
The core Complementary Therapy skills we are seeking are Aromatherapy, Massage, Indian Head Massage, Reflexology and Reiki.
- Salary: £11,662.24 per annum (based on the full-time rate of £29,155.59 pa)
- Hours: 15 hours a week
- Location: Yeovil
- Contract: Permanent
You will manage a team of volunteer complementary therapists, be able to work as part of the multidisciplinary team and demonstrate excellent communications skills.
Although based in Yeovil, the postholder will be expected to cover and support Complementary Therapy across the organisation.
Main duties of the job
We support palliative patients at all stages of their journey, from diagnosis to end stage disease, offering preventative, restorative, supportive and palliative rehabilitation and intervention and you will be a key part of that.
Your day-to-day role will involve:
- Based in our multi-disciplinary Team, you will work in the Hospice and in the community to support patients in a variety of settings; in-patient, day centre and in their own homes.
- Using holistic approach, you will undertake assessments as well as plan and deliver high quality patient care.
- With your expertise, you will be able to contribute to the evaluation and development of our services.
In return, we offer a rewarding role in a stimulating and positive working environment, the opportunity to develop new skills, and the satisfaction of supporting the St. Margaret's team to help make each day count for individuals and families in Somerset.
About us
Be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families.If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you're looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
- Ability to buy and sell annual leave
Pension scheme
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5.5% employer and 5% employee contribution.
Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
And more
- Life assurance cover 2x salary
- Health Cash Plans
- Blue Light Discount Card
- Enhanced parental leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
*Eligibility criteria applies
Job description
Job responsibilities
Responsibilities
Clinical
responsibilities:
-
To work as an autonomous practitioner,
undertaking comprehensive assessment of patients for complementary therapy
treatment, developing an appropriate programme of care and evaluating
treatment outcomes.
-
Provide hands-on complementary therapies,
prioritising and co-ordinating caseload according to needs of patients/carers
across a broad spectrum of clinical settings.
-
Provide effective clinical leadership in all
aspects of complementary therapies to volunteer complementary therapists and
complementary therapy link nurses.
-
Ensure all oils and other equipment are used and
stored safely, according to Hospice guidelines and related policies.
-
Ensure compliance with all Hospice and infection
control policies and procedures, including the use of clean towels for each
patient and appropriate laundering.
-
All staff are responsible for ensuring they
follow good infection control practices at all times and that they are
familiar with infection control policies, procedures and guidance. Undertaking the necessary level of training
relevant to their area of work.
Leadership/Management
Responsibilities:-
To have operational responsibility for the delivery of an effective
and efficient complementary therapy service.
-
To be responsible for the operational supervision and co-ordination
of a team of volunteer complementary therapists ensuring consistent standards
of practice and efficient service delivery.
-
To be actively involved in the recruitment and selection of volunteer
complementary therapists in liaison with the Volunteer Coordinator and
Therapy and Day services lead East.
-
To utilise the hospice information systems to supply statistical
evidence required for resource management and clinical audit of the service,
collecting and reporting accurate information relating to caseload
statistics.
-
To work within St Margaret's Hospice Complementary Therapy policies
and guidelines.
- Demonstrate flexibility
to meet service needs.
Representational Role:-
To act as an expert resource providing support
and advice on all matters pertaining to Complementary Therapies and their
use.
-
To fulfil internal and external teaching and
presentation commitments, including post graduate courses, as agreed by the
Therapy and Day Services Lead.
-
Teach, supervise and provide advice relating to
complementary therapy to patients, carers and health care professionals as
appropriate.
Research &
Development:-
Participate in research, clinical audit and
standard setting at a local, regional and national level and to monitor and
review practice regularly, ensuring all practice undertaken at St Margarets
Hospice is evidence-based.
-
Participate in professional networking,
membership of relevant professional groups, clinical supervision, journal
club and significant event meetings as appropriate.
-
To participate in the staff Personal Development
Review scheme as an appraisee and to be responsible for complying with the
agreed organisational, professional and personal objectives.
-
Undertake any necessary skills training,
professional updates and mandatory training as appropriate to the post and as
directed.
-
Actively participate in training sessions, peer
review and internal and external courses.
-
Develop and lead clinical induction programmes
for all new volunteer complementary therapists, as agreed by the Volunteer
Co-ordinator/ Therapy and Day Services Lead. Actively contribute to and participate in
orientation programmes for staff from other areas.
-
Support and mentor the professional development
of Volunteer Complementary Therapists.
Responsibility for
Strategy/Policy/Protocol Development:-
To advise and assist the Lead Physiotherapist/Head of Therapies
in the development of St Margarets Hospice Complementary Therapy Policy and
Protocols; benchmark policies against agreed national and regional standards
to ensure a Gold Standard of local service provision.
-
Actively identify, plan and undertake reviews to
aid service improvement and development.
-
Participate in the planning and implementation of
patient and carer satisfaction surveys.
-
Make recommendations for the future development
of the service and actively contribute to the implementation of the Hospice
Strategic Business Plan and Operational Objectives as required/appropriate.
Communication
and people skills- Liaise with St Margarets Hospice Multi-Disciplinary
Team; Primary and Secondary Healthcare Providers.
-
Ensure effective mechanisms for communicating
information concerning patient care, including the completion of
contemporaneous, accurate and comprehensive electronic records as
appropriate.
-
Work collaboratively with all relevant health and
social care professionals and agencies establishing clear lines of
communication, good liaison and professional working relationships across all
departments and agencies.
-
Express ideas clearly through oral, written and
electronic communication mediums, varying the level and style of
communication with all people, respecting their differing levels of
understanding and responding to communication difficulties as appropriate.
Job description
Job responsibilities
Responsibilities
Clinical
responsibilities:
-
To work as an autonomous practitioner,
undertaking comprehensive assessment of patients for complementary therapy
treatment, developing an appropriate programme of care and evaluating
treatment outcomes.
-
Provide hands-on complementary therapies,
prioritising and co-ordinating caseload according to needs of patients/carers
across a broad spectrum of clinical settings.
-
Provide effective clinical leadership in all
aspects of complementary therapies to volunteer complementary therapists and
complementary therapy link nurses.
-
Ensure all oils and other equipment are used and
stored safely, according to Hospice guidelines and related policies.
-
Ensure compliance with all Hospice and infection
control policies and procedures, including the use of clean towels for each
patient and appropriate laundering.
-
All staff are responsible for ensuring they
follow good infection control practices at all times and that they are
familiar with infection control policies, procedures and guidance. Undertaking the necessary level of training
relevant to their area of work.
Leadership/Management
Responsibilities:-
To have operational responsibility for the delivery of an effective
and efficient complementary therapy service.
-
To be responsible for the operational supervision and co-ordination
of a team of volunteer complementary therapists ensuring consistent standards
of practice and efficient service delivery.
-
To be actively involved in the recruitment and selection of volunteer
complementary therapists in liaison with the Volunteer Coordinator and
Therapy and Day services lead East.
-
To utilise the hospice information systems to supply statistical
evidence required for resource management and clinical audit of the service,
collecting and reporting accurate information relating to caseload
statistics.
-
To work within St Margaret's Hospice Complementary Therapy policies
and guidelines.
- Demonstrate flexibility
to meet service needs.
Representational Role:-
To act as an expert resource providing support
and advice on all matters pertaining to Complementary Therapies and their
use.
-
To fulfil internal and external teaching and
presentation commitments, including post graduate courses, as agreed by the
Therapy and Day Services Lead.
-
Teach, supervise and provide advice relating to
complementary therapy to patients, carers and health care professionals as
appropriate.
Research &
Development:-
Participate in research, clinical audit and
standard setting at a local, regional and national level and to monitor and
review practice regularly, ensuring all practice undertaken at St Margarets
Hospice is evidence-based.
-
Participate in professional networking,
membership of relevant professional groups, clinical supervision, journal
club and significant event meetings as appropriate.
-
To participate in the staff Personal Development
Review scheme as an appraisee and to be responsible for complying with the
agreed organisational, professional and personal objectives.
-
Undertake any necessary skills training,
professional updates and mandatory training as appropriate to the post and as
directed.
-
Actively participate in training sessions, peer
review and internal and external courses.
-
Develop and lead clinical induction programmes
for all new volunteer complementary therapists, as agreed by the Volunteer
Co-ordinator/ Therapy and Day Services Lead. Actively contribute to and participate in
orientation programmes for staff from other areas.
-
Support and mentor the professional development
of Volunteer Complementary Therapists.
Responsibility for
Strategy/Policy/Protocol Development:-
To advise and assist the Lead Physiotherapist/Head of Therapies
in the development of St Margarets Hospice Complementary Therapy Policy and
Protocols; benchmark policies against agreed national and regional standards
to ensure a Gold Standard of local service provision.
-
Actively identify, plan and undertake reviews to
aid service improvement and development.
-
Participate in the planning and implementation of
patient and carer satisfaction surveys.
-
Make recommendations for the future development
of the service and actively contribute to the implementation of the Hospice
Strategic Business Plan and Operational Objectives as required/appropriate.
Communication
and people skills- Liaise with St Margarets Hospice Multi-Disciplinary
Team; Primary and Secondary Healthcare Providers.
-
Ensure effective mechanisms for communicating
information concerning patient care, including the completion of
contemporaneous, accurate and comprehensive electronic records as
appropriate.
-
Work collaboratively with all relevant health and
social care professionals and agencies establishing clear lines of
communication, good liaison and professional working relationships across all
departments and agencies.
-
Express ideas clearly through oral, written and
electronic communication mediums, varying the level and style of
communication with all people, respecting their differing levels of
understanding and responding to communication difficulties as appropriate.
Person Specification
Education and Qualifications
Essential
- Professional qualification/Diploma in one or more manual complementary therapies
- Registration & insurance with appropriate professional body
- Evidence of relevant CPD
Desirable
- Professional qualification in reflexology, aromatherapy and massage
- Post graduate complementary therapy training in specialist palliative care clinical field.
- Recognised teaching qualification/ relevant teaching experience
Self Awareness
Essential
- Excellent verbal, written and personal communication skills; confident and articulate
- Able to develop and maintain communication with people about difficult issues.
- Ability to cope with the emotional demands of working in a specialist palliative care unit
Working with others
Essential
- Excellent interpersonal skills with particular ability to liaise effectively with patients/carers, the multidisciplinary team and across organisations with individuals at a range of levels
- Experience of managing people
- Ability to work as part of a team
- Positive attitude towards equal opportunities and towards working in a multicultural environment.
Desirable
- Experience of working with volunteers.
Outcome and Results
Essential
- Computer literate, able to use work documents, spreadsheets and e-mail communication.
- Ability to be innovative and respond to change.
- Effective caseload and workload management.
- Ability to make decisions, organise, prioritise and meet deadlines.
- Must hold excellent organisational skills.
Desirable
- Innovative and resourceful practitioner
Leading in your area
Essential
- Demonstrable post registration experience of working with particular therapies or demonstrable evidence of appropriate practice in relevant clinical field.
- Demonstrable evidence of excellent understanding and knowledge of the use and effects of complementary therapies
- Demonstrable evidence of self-development and development of others
- Demonstrable evidence of a clear understanding of a holistic approach to patient care
- Able to travel to undertake work in outreach or community settings across the organisation.
Desirable
- Experience of working within a multi-disciplinary team
- Experience of working in a palliative care environment
- Experience of training and assessing the competence of a complementary therapist.
- Ability to work flexibly across all palliative care settings
Person Specification
Education and Qualifications
Essential
- Professional qualification/Diploma in one or more manual complementary therapies
- Registration & insurance with appropriate professional body
- Evidence of relevant CPD
Desirable
- Professional qualification in reflexology, aromatherapy and massage
- Post graduate complementary therapy training in specialist palliative care clinical field.
- Recognised teaching qualification/ relevant teaching experience
Self Awareness
Essential
- Excellent verbal, written and personal communication skills; confident and articulate
- Able to develop and maintain communication with people about difficult issues.
- Ability to cope with the emotional demands of working in a specialist palliative care unit
Working with others
Essential
- Excellent interpersonal skills with particular ability to liaise effectively with patients/carers, the multidisciplinary team and across organisations with individuals at a range of levels
- Experience of managing people
- Ability to work as part of a team
- Positive attitude towards equal opportunities and towards working in a multicultural environment.
Desirable
- Experience of working with volunteers.
Outcome and Results
Essential
- Computer literate, able to use work documents, spreadsheets and e-mail communication.
- Ability to be innovative and respond to change.
- Effective caseload and workload management.
- Ability to make decisions, organise, prioritise and meet deadlines.
- Must hold excellent organisational skills.
Desirable
- Innovative and resourceful practitioner
Leading in your area
Essential
- Demonstrable post registration experience of working with particular therapies or demonstrable evidence of appropriate practice in relevant clinical field.
- Demonstrable evidence of excellent understanding and knowledge of the use and effects of complementary therapies
- Demonstrable evidence of self-development and development of others
- Demonstrable evidence of a clear understanding of a holistic approach to patient care
- Able to travel to undertake work in outreach or community settings across the organisation.
Desirable
- Experience of working within a multi-disciplinary team
- Experience of working in a palliative care environment
- Experience of training and assessing the competence of a complementary therapist.
- Ability to work flexibly across all palliative care settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
