Job summary
If you are qualified to Level 3 in Health and Social Care (or equivalent), this opportunity may be of interest to you.
St Margaret's Hospice Care has a fantastic opportunity for a Healthcare Assistant to join our Sunflower Centre (SFC) Day Services Team. This role is based in Yeovil.
You will join us on a part time, permanent term basis.In return, you will receive a competitive salary of £26,419.59 per annum pro rata (which equates to £10,710.60 per annum for 15 hours per week).
This role has a working pattern of Tuesday and Wednesday, 08:30 - 16:30 (15 hours). There may be occasions where it may be required to split the 15 hours over 3 days (Tuesday, Wednesday and Thursday) to cover absence.
Main duties of the job
Our Healthcare Assistants provide outstanding patient care to those with life limiting illness, making each day count for those who rely on St Margaret's services. You will be joining a well-established experienced multi-disciplinary team of clinicians and a valuable volunteer team.
Our service provides a holistic multi-faceted approach to specialist palliative care assessment, treatment and support to ensure that patients with life limiting illnesses have appropriate access to a wide range of services and activities to meet their needs.
Your day-to-day work will include:
- Planning and delivering individual patient programmes and group activities.
- Supporting and assisting patients with their individual hygiene and personal needs.
- Supporting patients with their individual dietary requirements and assisting with eating and drinking as required.
- Assisting in minimising patients anxiety, pain and discomfort under the guidance of qualified staff.
- Promoting as much independence as possible within the limits of disease progression.
- Administration and co-ordination tasks to facilitate smooth day to day SFC operation.
About us
Be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if youre looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.
Holiday entitlement
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Ability to buy and sell annual leave
Pension scheme
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5.5% employer and 5% employee contribution.
Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
And more
- Life assurance cover 2x salary
- Health Cash Plans
- Blue Light Discount Card
- Enhanced parental leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
*Eligibility criteria applies
Job description
Job responsibilities
Job Purpose
-
Provide specialist palliative care and support that is patient
centred, holistic and quality driven.
-
Enable, empower and care for patients as part of the Sunflower
Day Centre East service.
-
Work as
part of the multidisciplinary team, under the direction and leadership of the
registered staff supporting them, with operational and clinical activities to
meet the needs of patients.
Clinical Responsibilities
-
Contribute to the planning and delivery of individual patient
programmes and group activities with the relevant health care professional.
-
Support and assist patients with their individual hygiene and
personal needs.
-
Support patients with their individual dietary requirements and
assist with eating and drinking as required.
-
Provide patients with support and assistance to maintain their
level of mobility using specified mobility appliances as required.
-
Assist in minimising patients anxiety, pain and discomfort
under the guidance of qualified staff.
-
Report any changes in the patients condition to the qualified
member of staff
-
Promote as
much independence as possible within the limits of disease progression.
-
Consider and respond to the needs of families/carers as
appropriate.
-
Maintain accurate and timely documentation.
-
Use all equipment safely, competently and appropriately taking
responsibility to clean and maintain to keep in good working order. Report
any defects to registered staff and record on the electronic defects log.
-
Liaise with the volunteers and guide them in their role as
agreed with the SFC clinician.
-
Undertake appropriate administration and co-ordination tasks to
facilitate smooth day to day SFC operation.
-
To be aware of, and adhere to relevant hospice policies and
procedures
-
Actively contribute to housekeeping duties to maintain the
cleanliness and tidiness of the day centre.
Educational responsibilities
-
Participate
in Clinical and Health and Safety mandatory training programmes.
-
Participate
in appropriate and agreed internal and external training sessions in order to
provide high standards of specialist palliative care.
- To be aware of own limitations and work
within levels of competency.
- Assist in the promotion of health education
with patients.
-
Apply a positive attitude towards training and professional
development.
-
Participate in the performance review process and take
responsibility for achieving the objectives identified in the Personal
Development Plan.
-
All staff are responsible for ensuring they follow good
infection control practices at all times and that they are familiar with
infection control policies, procedures and guidance.
Professional responsibilities:
-
Work in
accordance with organisational policies and procedures
-
Participate
in induction programmes
-
Provide
support and encouragement for volunteers and students.
-
Ensure
Health and Safety Policies are adhered to and report any accidents, incidents
and complaints to the SFC clinician or on call manger as appropriate and
complete the online reporting form.
-
Be
proactive in identifying areas of improvement and service developments in
conjunction with the SFC clinician.
Communication and people skills
-
Liaise with all members of the
multidisciplinary team in the provision of specialist palliative care for
patients, families and carers. Promote
and maintain a culture of multidisciplinary team working.
-
Liaise with team members in a
constructive and positive manner, adhering to best practice when giving and
receiving feedback.
-
Establish and maintain effective
communication with patients, families and carers to include those with
communication difficulties and report relevant information to the
multi-disciplinary team.
-
Maintain a respectful, non-judgemental and caring attitude towards all patients, their families and
friends.
Job description
Job responsibilities
Job Purpose
-
Provide specialist palliative care and support that is patient
centred, holistic and quality driven.
-
Enable, empower and care for patients as part of the Sunflower
Day Centre East service.
-
Work as
part of the multidisciplinary team, under the direction and leadership of the
registered staff supporting them, with operational and clinical activities to
meet the needs of patients.
Clinical Responsibilities
-
Contribute to the planning and delivery of individual patient
programmes and group activities with the relevant health care professional.
-
Support and assist patients with their individual hygiene and
personal needs.
-
Support patients with their individual dietary requirements and
assist with eating and drinking as required.
-
Provide patients with support and assistance to maintain their
level of mobility using specified mobility appliances as required.
-
Assist in minimising patients anxiety, pain and discomfort
under the guidance of qualified staff.
-
Report any changes in the patients condition to the qualified
member of staff
-
Promote as
much independence as possible within the limits of disease progression.
-
Consider and respond to the needs of families/carers as
appropriate.
-
Maintain accurate and timely documentation.
-
Use all equipment safely, competently and appropriately taking
responsibility to clean and maintain to keep in good working order. Report
any defects to registered staff and record on the electronic defects log.
-
Liaise with the volunteers and guide them in their role as
agreed with the SFC clinician.
-
Undertake appropriate administration and co-ordination tasks to
facilitate smooth day to day SFC operation.
-
To be aware of, and adhere to relevant hospice policies and
procedures
-
Actively contribute to housekeeping duties to maintain the
cleanliness and tidiness of the day centre.
Educational responsibilities
-
Participate
in Clinical and Health and Safety mandatory training programmes.
-
Participate
in appropriate and agreed internal and external training sessions in order to
provide high standards of specialist palliative care.
- To be aware of own limitations and work
within levels of competency.
- Assist in the promotion of health education
with patients.
-
Apply a positive attitude towards training and professional
development.
-
Participate in the performance review process and take
responsibility for achieving the objectives identified in the Personal
Development Plan.
-
All staff are responsible for ensuring they follow good
infection control practices at all times and that they are familiar with
infection control policies, procedures and guidance.
Professional responsibilities:
-
Work in
accordance with organisational policies and procedures
-
Participate
in induction programmes
-
Provide
support and encouragement for volunteers and students.
-
Ensure
Health and Safety Policies are adhered to and report any accidents, incidents
and complaints to the SFC clinician or on call manger as appropriate and
complete the online reporting form.
-
Be
proactive in identifying areas of improvement and service developments in
conjunction with the SFC clinician.
Communication and people skills
-
Liaise with all members of the
multidisciplinary team in the provision of specialist palliative care for
patients, families and carers. Promote
and maintain a culture of multidisciplinary team working.
-
Liaise with team members in a
constructive and positive manner, adhering to best practice when giving and
receiving feedback.
-
Establish and maintain effective
communication with patients, families and carers to include those with
communication difficulties and report relevant information to the
multi-disciplinary team.
-
Maintain a respectful, non-judgemental and caring attitude towards all patients, their families and
friends.
Person Specification
Education and Qualifications
Essential
- Evidence of English/Mathematics GCSE grade C or above (or equivalent)
- NVQ 3 qualification in Health and Social Care or equivalent
- Relevant experience working as a health care assistant or similar
- Evidence of relevant continuing professional development
Desirable
- Previous experience of working in a palliative care environment
Self Awareness
Essential
- Enthusiastic and motivated
- Can-Do approach
- Reflective practitioner
- Conscientious, reliable and punctual.
Working with others
Essential
- Experience of working as part of a multi-disciplinary team
- Effective communication skills, both written and verbal.
- Understanding of good teamwork
Desirable
- Experience of compassionately dealing with distressed patients, families and carers.
- Experience of conflict resolution and negotiating skills
Outcome and Results
Essential
- IT skills, including entering onto databases
- Ability to manage own time
- Ability to prioritise competing work demands
Leading in your area
Essential
- Knowledge and understanding of pressures that exist for patients, who are living with life limiting conditions, and their families.
- Flexible approach to working arrangements.
- Positive attitude towards equal opportunities and towards working in a multi-cultural/multi-disciplinary environment.
Person Specification
Education and Qualifications
Essential
- Evidence of English/Mathematics GCSE grade C or above (or equivalent)
- NVQ 3 qualification in Health and Social Care or equivalent
- Relevant experience working as a health care assistant or similar
- Evidence of relevant continuing professional development
Desirable
- Previous experience of working in a palliative care environment
Self Awareness
Essential
- Enthusiastic and motivated
- Can-Do approach
- Reflective practitioner
- Conscientious, reliable and punctual.
Working with others
Essential
- Experience of working as part of a multi-disciplinary team
- Effective communication skills, both written and verbal.
- Understanding of good teamwork
Desirable
- Experience of compassionately dealing with distressed patients, families and carers.
- Experience of conflict resolution and negotiating skills
Outcome and Results
Essential
- IT skills, including entering onto databases
- Ability to manage own time
- Ability to prioritise competing work demands
Leading in your area
Essential
- Knowledge and understanding of pressures that exist for patients, who are living with life limiting conditions, and their families.
- Flexible approach to working arrangements.
- Positive attitude towards equal opportunities and towards working in a multi-cultural/multi-disciplinary environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
