Job summary
Are you an Administrator looking for your next role? St Margaret's Hospice Care has a fantastic opportunity for an HR Administrator to join our Human Resources team.
Salary:£24,286 per annum (Based on full time hours).
Location: Taunton
Contract: Fixed term until end of November 2025
We understand that different ways of working suit different people. Thats why we offer:
- Flexible working patterns: We can support part time working of 30 hours per week up to full time hours of 37. Our aim is to be as flexible as possible so you can balance work around your commitments and select the hours that work best for you.
- Hybrid working: Although this is an office-based role, after a supportive induction in our Taunton hub, you will be able to work some days from home.
- Supportive and inclusive team culture: We really are a friendly bunch. Everyone's contributions are valued and there's always someone ready to help. You will also be working alongside an established HR Administrator.
Main duties of the job
As our HR administrator you will play a crucial role in supporting the HR teams daily operations. This is a true generalist role, and you will be working across all areas of HR including records management, recruitment and onboarding and payroll and benefits administration.
A typical day may involve:
- Supporting with the recruitment process, from posting adverts, sending interview invites, to pre-employment checks.
- Maintaining the HR System
- Managing inboxes
- Processing contractual changes
- Processing timesheets and absence returns
Through the role, you will be able to gain exposure to a range of HR specialisms including payroll admin, recruitment, and employee relations issues.
About us
Be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you're looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.
Holiday entitlement
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Ability to buy and sell annual leave
Pension scheme
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5% employer and 5% employee contribution.
Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
And more
- Blue Light Discount Card
- Enhanced maternity/paternity leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
*Eligibility criteria applies
Job description
Job responsibilities
Administration
-
Carry out generalist HR administration duties.
-
Act as the first point of contact for the HR team,
receiving general queries from staff and managers and acknowledging receipt in
a polite and friendly way, referring enquiries on to other members of the HR
team as appropriate.
-
Attend meetings and produce minutes as required.
-
Working with the HR Advisors, monitor onboarding
processes, issuing reminders and sending out appropriate paperwork.
-
Managing the HR Team Inbox by either actioning or escalating
emails within the team.
-
Monitoring and issuing reminders for 3 and 6-month
probation reviews and issue outcomes letters as appropriate.
-
Monitor and remind managers of annual appraisal
dates for their team members.
-
Issuing Welcome Packs to new employees.
-
Inputting and updating staff information on the HR
management system as required.
-
Writing and issuing any HR letters as required
Recruitment
-
Working with HR colleagues to provide
administrative support for the whole recruitment and selection process.
-
Supporting Recruitment Lead to complete safer
recruitment checks.
Payroll
-
Receiving timesheets, collating information and
preparing schedules.
-
Identifying inaccuracies or inconsistencies in
payroll returns and linking with line Managers and HR Coordinators to resolve.
Absence
management
- Collate absence returns and process
ready for checking before being uploaded to payroll.
- Run absence reports weekly to send
to HR team.
-
Ensure self-certificates/medical certificates are
received and recorded.
-
Inputting of absence information on HR Database
-
Supporting with issuing absence letters to
employees when required
Database and record keeping
- Maintain and update
the HR databases and trackers
- Maintain at all times
the confidentiality of all documents, files and correspondence.
- Maintain HR filing
systems and removing information as required and in line with Data Protection.
-
Updating the Approved drivers register in line with
Grey Fleet Policy.
General
- Managing DBS renewals process
- Monthly monitoring of professional
registration checks and escalate as appropriate.
- Running monthly reports and any ad
hoc reports as requested
-
Updating wider team with information on new
starters and leavers as required
-
Any other duties as directed.
Job description
Job responsibilities
Administration
-
Carry out generalist HR administration duties.
-
Act as the first point of contact for the HR team,
receiving general queries from staff and managers and acknowledging receipt in
a polite and friendly way, referring enquiries on to other members of the HR
team as appropriate.
-
Attend meetings and produce minutes as required.
-
Working with the HR Advisors, monitor onboarding
processes, issuing reminders and sending out appropriate paperwork.
-
Managing the HR Team Inbox by either actioning or escalating
emails within the team.
-
Monitoring and issuing reminders for 3 and 6-month
probation reviews and issue outcomes letters as appropriate.
-
Monitor and remind managers of annual appraisal
dates for their team members.
-
Issuing Welcome Packs to new employees.
-
Inputting and updating staff information on the HR
management system as required.
-
Writing and issuing any HR letters as required
Recruitment
-
Working with HR colleagues to provide
administrative support for the whole recruitment and selection process.
-
Supporting Recruitment Lead to complete safer
recruitment checks.
Payroll
-
Receiving timesheets, collating information and
preparing schedules.
-
Identifying inaccuracies or inconsistencies in
payroll returns and linking with line Managers and HR Coordinators to resolve.
Absence
management
- Collate absence returns and process
ready for checking before being uploaded to payroll.
- Run absence reports weekly to send
to HR team.
-
Ensure self-certificates/medical certificates are
received and recorded.
-
Inputting of absence information on HR Database
-
Supporting with issuing absence letters to
employees when required
Database and record keeping
- Maintain and update
the HR databases and trackers
- Maintain at all times
the confidentiality of all documents, files and correspondence.
- Maintain HR filing
systems and removing information as required and in line with Data Protection.
-
Updating the Approved drivers register in line with
Grey Fleet Policy.
General
- Managing DBS renewals process
- Monthly monitoring of professional
registration checks and escalate as appropriate.
- Running monthly reports and any ad
hoc reports as requested
-
Updating wider team with information on new
starters and leavers as required
-
Any other duties as directed.
Person Specification
Education and Qualifications
Essential
- GCSEs Maths and English or equivalent
Desirable
- Relevant experience/vocational qualification
- CIPD level 3
- Experience in payroll checking.
Self Awareness
Essential
- Delivers work to agreed deadlines.
- Willing to adapt priorities to meet new circumstances and able to manage multiple tasks.
Working with others
Essential
- Experience of liaising with other staff with the ability to deal with queries.
- Able to communicate clearly and succinctly by email, on the telephone and face to face.
Desirable
- Experience of working in a Human resources environment.
Outcome and Results
Essential
- Proficient in the use of Microsoft applications including Outlook, Word and Excel.
- To be methodical, accurate, and able to work systematically with attention to detail able to achieve a high level of accuracy particularly in respect of data entry.
- Ability to use initiative to identify issues, resolve problems or concerns and to know when to refer onwards.
Desirable
- General knowledge of HR procedures or processes.
Leading in your area
Essential
- Experience working in office administration, systems and processes.
- Experience of working with databases.
- Ability to maintain confidentiality and follow Hospice policies and procedures.
Desirable
- Experience of setting up systems.
- Experience of extracting data from data bases.
- Experience of taking minutes at formal meetings.
Person Specification
Education and Qualifications
Essential
- GCSEs Maths and English or equivalent
Desirable
- Relevant experience/vocational qualification
- CIPD level 3
- Experience in payroll checking.
Self Awareness
Essential
- Delivers work to agreed deadlines.
- Willing to adapt priorities to meet new circumstances and able to manage multiple tasks.
Working with others
Essential
- Experience of liaising with other staff with the ability to deal with queries.
- Able to communicate clearly and succinctly by email, on the telephone and face to face.
Desirable
- Experience of working in a Human resources environment.
Outcome and Results
Essential
- Proficient in the use of Microsoft applications including Outlook, Word and Excel.
- To be methodical, accurate, and able to work systematically with attention to detail able to achieve a high level of accuracy particularly in respect of data entry.
- Ability to use initiative to identify issues, resolve problems or concerns and to know when to refer onwards.
Desirable
- General knowledge of HR procedures or processes.
Leading in your area
Essential
- Experience working in office administration, systems and processes.
- Experience of working with databases.
- Ability to maintain confidentiality and follow Hospice policies and procedures.
Desirable
- Experience of setting up systems.
- Experience of extracting data from data bases.
- Experience of taking minutes at formal meetings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
