St Giles Hospice

Housekeeper

The closing date is 15 March 2026

Job summary

The Housekeeper reports into the facilities Manager/ lead Housekeeper. The housekeeping team are responsible for providing high quality cleaning services across the Hospice in order to offer a safe, clean and welcoming environment to patients, visitors and staff.

Main duties of the job

The Housekeeper team will be responsible for maintaining cleanliness and ensuring compliance with safety and infection control standards. To undertake other cleaning duties as directed by needs of the service.

About us

St Giles Hospice is a registered charity founded in 1983 by the Reverend Paul Brothwell, originally to improve the care of local people dying with cancer.

We now support patients, and their loved ones, living with a terminal illness.Our dedicated team provides individually-tailored care, free of charge, either at the hospice or in patients own homes across our communities.

We spend close to £10 million a year providing our specialist services. With just 18% of this funded by the Government, we rely heavily on donations and income generation from the local community.

Details

Date posted

27 February 2026

Pay scheme

Other

Salary

£12.21 an hour Enhancements for Weekends and Bank Holiday

Contract

Permanent

Working pattern

Full-time

Reference number

B0379-509

Job locations

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH


Job description

Job responsibilities

Job Activities:

Complete housekeeping duties using the cleaning materials and equipment as trained, ensuring health and safety aspects are taken into consideration.

Report any faults with materials or equipment immediately to Unit Manager or in their absence, to the person in charge.

Cleaning toilets/bathrooms/kitchen areas

Cleaning office accommodation

Vacuuming, dusting, emptying bins, checking sinks, cleaning phones

Cleaning common corridors

Vacuuming, dusting, cleaning skirting boards, window cleaning.

Cleaning specialist areas (as required)

Barrier cleaning within infection control guidelines

Preparing patient trays e.g. for dining, water, beakers

Washing up (using dishwasher) and putting away

Floor cleaning

- Carpets

- Hard Floors (Using industrial equipment).

Waste removal both general and clinical where applicable

Laundry

- Washing/Ironing

- Putting personal/hospice clothing/bedding into storage.

Covering other areas of need as required

Report accidents, incidents and near misses and security concerns without any delay as per policy to the unit managers or person in charge

Take reasonable care for own health and safety and that of anyone who may be affected by any acts and omissions on the post holders behalf.

Standards

To maintain the agreed cleaning standards of the unit/department area and be responsible for the cleaning of resident areas, clinical areas (including the clean and dirty utility rooms), unit offices/rest rooms, resident lounges, bathrooms, toilets and all furniture, equipment, fixtures and fittings therein.

Supporting voluntary helpers allocated to Housekeeping Team

Reporting all faulty equipment to the Facilities/ Nurse in Charge/Stewards as appropriate

Liaising with nursing staff about the needs of patients as required

Undertaking any other duties as may reasonably be requested by the facilities Manager

Adhering to health and safety regulations, infection control protocols, and proper use of cleaning chemicals

Other:

To respect patient and staff confidentiality

To undertake all mandatory training and updates

Following infection control procedures and policies as they apply to the Housekeeping Services Department

To follow agreed cleaning protocols

To be aware of and follow Health & Safety and other relevant Hospice policy and procedures

To actively support the timely ordering and cost-effective use of cleaning materials and housekeeping supplies

Be aware of and follow COSHH regulations

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Job description

Job responsibilities

Job Activities:

Complete housekeeping duties using the cleaning materials and equipment as trained, ensuring health and safety aspects are taken into consideration.

Report any faults with materials or equipment immediately to Unit Manager or in their absence, to the person in charge.

Cleaning toilets/bathrooms/kitchen areas

Cleaning office accommodation

Vacuuming, dusting, emptying bins, checking sinks, cleaning phones

Cleaning common corridors

Vacuuming, dusting, cleaning skirting boards, window cleaning.

Cleaning specialist areas (as required)

Barrier cleaning within infection control guidelines

Preparing patient trays e.g. for dining, water, beakers

Washing up (using dishwasher) and putting away

Floor cleaning

- Carpets

- Hard Floors (Using industrial equipment).

Waste removal both general and clinical where applicable

Laundry

- Washing/Ironing

- Putting personal/hospice clothing/bedding into storage.

Covering other areas of need as required

Report accidents, incidents and near misses and security concerns without any delay as per policy to the unit managers or person in charge

Take reasonable care for own health and safety and that of anyone who may be affected by any acts and omissions on the post holders behalf.

Standards

To maintain the agreed cleaning standards of the unit/department area and be responsible for the cleaning of resident areas, clinical areas (including the clean and dirty utility rooms), unit offices/rest rooms, resident lounges, bathrooms, toilets and all furniture, equipment, fixtures and fittings therein.

Supporting voluntary helpers allocated to Housekeeping Team

Reporting all faulty equipment to the Facilities/ Nurse in Charge/Stewards as appropriate

Liaising with nursing staff about the needs of patients as required

Undertaking any other duties as may reasonably be requested by the facilities Manager

Adhering to health and safety regulations, infection control protocols, and proper use of cleaning chemicals

Other:

To respect patient and staff confidentiality

To undertake all mandatory training and updates

Following infection control procedures and policies as they apply to the Housekeeping Services Department

To follow agreed cleaning protocols

To be aware of and follow Health & Safety and other relevant Hospice policy and procedures

To actively support the timely ordering and cost-effective use of cleaning materials and housekeeping supplies

Be aware of and follow COSHH regulations

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Person Specification

Personal Attributes

Essential

  • Empathetic
  • Team player
  • Able to work under pressure
  • Collaborative
  • Ambassador for St Giles Hospice

Knowledge and experience

Essential

  • Experience cleaning in a healthcare environment
  • Knowledge of colour coding
  • Knowledge & understanding Health and Safety at Work
  • Knowledge & understanding of cleaning equipment
  • Knowledge & experience of COSHH

Desirable

  • Knowledge & experience of Infection Prevention and control

Values

Essential

  • Exhibits our hospice values and behaviours

Skills

Essential

  • Practical cleaning skills
  • Good customer service skills
  • Use electrical cleaning equipment
  • Good communication skills

Other requirements

Essential

  • Eligibility to work in the UK
  • Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Person Specification

Personal Attributes

Essential

  • Empathetic
  • Team player
  • Able to work under pressure
  • Collaborative
  • Ambassador for St Giles Hospice

Knowledge and experience

Essential

  • Experience cleaning in a healthcare environment
  • Knowledge of colour coding
  • Knowledge & understanding Health and Safety at Work
  • Knowledge & understanding of cleaning equipment
  • Knowledge & experience of COSHH

Desirable

  • Knowledge & experience of Infection Prevention and control

Values

Essential

  • Exhibits our hospice values and behaviours

Skills

Essential

  • Practical cleaning skills
  • Good customer service skills
  • Use electrical cleaning equipment
  • Good communication skills

Other requirements

Essential

  • Eligibility to work in the UK
  • Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Giles Hospice

Address

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH


Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)


Employer details

Employer name

St Giles Hospice

Address

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH


Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Heidi Jones

01543432031

Details

Date posted

27 February 2026

Pay scheme

Other

Salary

£12.21 an hour Enhancements for Weekends and Bank Holiday

Contract

Permanent

Working pattern

Full-time

Reference number

B0379-509

Job locations

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH


Supporting documents

Privacy notice

St Giles Hospice's privacy notice (opens in a new tab)