St Giles Hospice

Healthcare Assistant - Hospice at Home

Information:

This job is now closed

Job summary

To provide quality, holistic care to palliative and end of life patients in their own home as well as supporting their family and carers. Our service offers support 7 days a week, 365 days a year to enable patients to remain in their own home if this is their preference.

Main duties of the job

This role requires the post holder to have a flexible approach to ensure the holistic needs of the patient and their carers are met. The support that you would be required to provide includes personal care visits, emotional support for our patients and their carers and respite sits.

The post holder will usually work in the community but may, on occasions, be required to support delivery of care on our in-patient unit at our Whittington site or other hospice locations.

The post holder will have a Level 3 Health and Social Care Qualification (NVQ, Apprenticeship, Diploma) or be willing to undertake.

About us

St Giles Hospice is a registered charity founded in 1983 by the Reverend Paul Brothwell, originally to improve the care of local people dyingwith cancer. We now support people in our community whose illnesses may not be curable such as cancer, motor neurone disease, heart failure, MS and respiratory disease. We also offer support for families and helpers.

Our dedicated team provides individually-tailored care either at the hospice or in patients own homes across our communities.

The range of specialist services is provided free of charge to those who need it. Although St Giles receives some funding from the Government, we rely heavily on donations and fundraising.

Details

Date posted

21 June 2024

Pay scheme

Other

Salary

£24,050.09 a year (plus enhancements where applicable)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0379-375

Job locations

St. Giles Hospice

Lindridge Road

Sutton Coldfield

West Midlands

B75 6JB


Job description

Job responsibilities

Key tasks and responsibilities

The role entails but is not limited to: -

Providing direct patient care in accordance with the District Nurse care plan and/or instructed by an appropriate healthcare professional. Liaising with other health care professionals involved in the patients care is therefore an integral part of this role

Assisting the patient in the activities of daily living which they would normally perform for themselves if able

Providing physical care with dignity and respect for the individual ensuring their safety at all times

Protecting the patients right to confidentiality at all times

Providing support and guidance to family and carers to enable them to gain knowledge to care for the patient and to access relevant services

Providing a listening ear and a supportive presence to patient, family and carers

Respecting the persons home as a working environment (classed as a no smoking area)

Maintaining accurate documentation of care given and communicate any change in the patients condition as appropriate

Maintaining IT competency in order to make full use of mobile phones, e-mail, the internet and on-line training

Accessing patient information via SystmOne to ensure up-to-date knowledge of the patients needs

Updating and input accurate documentation of care provided and patient information onto SystmOne. Full training will be given on using this system.

In the absence of the Clinical Lead or Field Care Supervisor, take responsibility for relevant administration and co-ordination of visits and deal with any issues or concerns that may occur and escalate as appropriate

Exercising responsibility by accessing and accepting opportunities for clinical supervision and training, and attend annual mandatory training

Ensuring regular communication and liaison with line manager as part of delivering an appropriate and high quality service including attendance at team meetings

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Job description

Job responsibilities

Key tasks and responsibilities

The role entails but is not limited to: -

Providing direct patient care in accordance with the District Nurse care plan and/or instructed by an appropriate healthcare professional. Liaising with other health care professionals involved in the patients care is therefore an integral part of this role

Assisting the patient in the activities of daily living which they would normally perform for themselves if able

Providing physical care with dignity and respect for the individual ensuring their safety at all times

Protecting the patients right to confidentiality at all times

Providing support and guidance to family and carers to enable them to gain knowledge to care for the patient and to access relevant services

Providing a listening ear and a supportive presence to patient, family and carers

Respecting the persons home as a working environment (classed as a no smoking area)

Maintaining accurate documentation of care given and communicate any change in the patients condition as appropriate

Maintaining IT competency in order to make full use of mobile phones, e-mail, the internet and on-line training

Accessing patient information via SystmOne to ensure up-to-date knowledge of the patients needs

Updating and input accurate documentation of care provided and patient information onto SystmOne. Full training will be given on using this system.

In the absence of the Clinical Lead or Field Care Supervisor, take responsibility for relevant administration and co-ordination of visits and deal with any issues or concerns that may occur and escalate as appropriate

Exercising responsibility by accessing and accepting opportunities for clinical supervision and training, and attend annual mandatory training

Ensuring regular communication and liaison with line manager as part of delivering an appropriate and high quality service including attendance at team meetings

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Person Specification

Qualifications

Essential

  • willingness to undertake NVQ Level 3 in Health and Social Care or equivalent

Desirable

  • NVQ Level 3 in Health and Social Care or equivalent

Experience

Essential

  • Knowledge of health and safety issues

Desirable

  • Previous experience in primary care
  • Palliative/hospice care experience
  • Previous experience in healthcare/domiciliary care

Other Requirements

Essential

  • Full driving licence and access to a vehicle
  • Eligibility to work in the UK
  • Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Skills

Essential

  • Good communication/organisational skills
  • Ability to work on own initiative

Personal Attributes

Essential

  • Confidence to work alone and as part of a team
  • Willingness to work unsocial hours
  • Flexible approach
  • Sensitive, caring and empathetic
  • Team Player
  • Able to work under pressure
  • Collaborative
  • Ambassador for St Giles Hospice
Person Specification

Qualifications

Essential

  • willingness to undertake NVQ Level 3 in Health and Social Care or equivalent

Desirable

  • NVQ Level 3 in Health and Social Care or equivalent

Experience

Essential

  • Knowledge of health and safety issues

Desirable

  • Previous experience in primary care
  • Palliative/hospice care experience
  • Previous experience in healthcare/domiciliary care

Other Requirements

Essential

  • Full driving licence and access to a vehicle
  • Eligibility to work in the UK
  • Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Skills

Essential

  • Good communication/organisational skills
  • Ability to work on own initiative

Personal Attributes

Essential

  • Confidence to work alone and as part of a team
  • Willingness to work unsocial hours
  • Flexible approach
  • Sensitive, caring and empathetic
  • Team Player
  • Able to work under pressure
  • Collaborative
  • Ambassador for St Giles Hospice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Giles Hospice

Address

St. Giles Hospice

Lindridge Road

Sutton Coldfield

West Midlands

B75 6JB


Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)


Employer details

Employer name

St Giles Hospice

Address

St. Giles Hospice

Lindridge Road

Sutton Coldfield

West Midlands

B75 6JB


Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Debby Varnam

01543432031

Details

Date posted

21 June 2024

Pay scheme

Other

Salary

£24,050.09 a year (plus enhancements where applicable)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0379-375

Job locations

St. Giles Hospice

Lindridge Road

Sutton Coldfield

West Midlands

B75 6JB


Supporting documents

Privacy notice

St Giles Hospice's privacy notice (opens in a new tab)