SWFT Clinical Services Ltd

People and Organisational Development Manager

Information:

This job is now closed

Job summary

We are seeking a dedicated and proactive People and Organisational Development Manager to become part of our corporate function. Reporting directly to the Director of People and Organisational Development, the successful candidate will provide comprehensive People and Organisational Development leadership across the company, developing and implementing Organisational Development strategies and supporting staff engagement, organisational change and cultural transformation.

The ideal candidate will be self-motivated and pro-active in their attitude, with excellent communication and organisational skills. They will be passionate about collaborating with managers and staff to ensure our HR KPIs are kept on target and developing our employer branding, ensuring that their colleagues feel valued and supported in their roles.

The role will have a base within Warwickshire, but the companys flexible culture encourages agile and remote working.

Main duties of the job

Supporting the CEO and Director of People and Organisational Development, this role will provide People and Organisational Development leadership covering all stages of the employment life cycle across SWFTCS.

The role will have a particular focus on Organisation Development including organisational change, cultural transformation, staff engagement, EDI, staff wellbeing, employer branding, talent acquisition and management.

It will also support the management of Service Level Agreements of transactional and employee relations HR provision to ensure SWFT CS receives a timely, high-quality service.

About us

SWFT Clinical Services is a wholly owned subsidiary of South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services including Outpatient Pharmacy, Estates and Facilities, a private patient unit in Stratford Hospital and Consultancy Services.

Details

Date posted

30 October 2024

Pay scheme

Other

Salary

£57,221 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0374-SCS100

Job locations

2nd Floor Management Corridor

Warwick Hospital, Lakin Road

Warwick

Warwickshire

CV34 5BW


Job description

Job responsibilities

Organisational Development

Develop Organisational Development strategies and plans to support the delivery of SWFT CS business goals, identifying trends and new products/technology to engage and retain staff.

Gain insights to enhance leadership and organisation culture, identify bottlenecks and support development through analysis, feedback and recommendations for action.

Develop talent acquisition and management strategies to support excellent retention rates across the Company.

Taking an evidenced-based approach, design culture change interventions in alignment with the Companys strategy, providing tools, support and advice and guidance to managers around desired behaviours and role-modelling.

Support workforce performance management and KPIs across the Company, designing and implementing performance improvement initiatives (e.g. career pathways, competency frameworks and three hundred and 60 degree feedback processes).

Implements strategic workforce planning initiatives and works with operational colleagues to build a plan to address any skills gaps.

Design and implement staff engagement approaches i.e. staff survey, staff forum, exit interviews and other feedback mechanisms, analyse output and feedback to the senior management team to drive continuous improvement.

Monitor trends and data related to organisation development using workforce analytics and qualitative data analysis, reporting insights and identifying opportunities in conjunction with the Director of People and Organisational Development.

Design and delivery of interventions to gain and/or improve accreditation status e.g. Disability Confident Employer, IIP, Inclusive Employers, Living Wage.

Provides professional expertise to supports and co-ordinate organisational change (TUPE, re-structures etc) and other transformation activity.

Leads of the development of the Companys employer branding and recruitment marketing.

Support formal and informal communications within the Company and support the Director of People and Organisational Development in the management of any associated SLAs.

Be flexible to support core HR functions as required.

Equality, Diversity, Inclusion (EDI) and Wellbeing

Foster a culture that is committed to, equality, diversity, and inclusivity based on an environment of trust, diagnosing underlying causes of inequalities, recommending and delivering organisation development strategies to address identified trends or issues.

Ensure that EDI is embedded across all aspects of the company and develop active commitment to the need to ensure equality of opportunity and the benefits of diversity. Ensure compliance with workforce equality and diversity legislation and equal pay reporting.

Lead the development, implementation and evaluation of initiatives, programmes and activities designed to enhance workplace health and wellbeing.

Policies and Procedures

Ensure the relevant statutory, regulatory and professional standards are wholly achieved in relation to People andOrganisational Development policies, processes and procedures, particularly in respect of safe employment, information governance and employment legislation.

Develop and manage the Company staff handbook and associated documents.

Review, update and communicate People/Payroll related processes and documents and recommend areas for development.

Work closely with the finance team to ensure the smooth running of payroll and transactional HR processes can be streamlined and improved where appropriate.

Reporting and SLA Management

Run reports and inform managers about outstanding annual leave, pay progression, appraisal and sickness absence triggers.

Maintain the KPI dashboard for the Our People section and prepare Board reports when necessary.

Support the Director of People and Organisational Development in the management of any People/HR related service level agreements.

Assist in the managing and procuring of commercial contracts for any people systems including the procurement and review of existing systems to ensure that they are fit for purpose.

Function as custodian of all highly sensitive organisational data held across our people systems, ensuring protections are in place for the staff information held.

Ensure all systems, processes, policies, and practices are compliant with best practice and requirements outlined by GDPR and other relevant legislation.

General

Every employee of SWFT CS has a duty:

To take reasonable care of the health and safety of him or herself

and of other persons who may be affected by their acts or omissions

at work, and to co-operate with SWFT Clinical Services Ltd to ensure

that statutory and Trust regulations are complied with.

To provide cover for colleagues during absence.

To participate in appraisals and personal reviews and work to

achieve agreed set objectives.

To participate in appropriate training and development activities

To participate in team, professional and personal development

activities and promote commitment to continuous development and

improvement.

To ensure that all staff consciously reviews mistakes, complaints and

incidents/near misses as well as successes to improve performance

and the level of customer care.

To safeguard vulnerable adults, young people, and children:

Where employees are working with children, young people, and

families they have a responsibility to cooperate in national

safeguarding policy around early intervention activities appropriate

to improving health outcomes.

To comply with the Company's decision to adhere to the South

Warwickshire University NHS Foundation Trust Smoke Free Policy by

providing a totally smoke free environment to help aid patients

recovery, promote health and well being and minimize the risks of

complications attributed to smoking tobacco and second-hand

smoke.

Job description

Job responsibilities

Organisational Development

Develop Organisational Development strategies and plans to support the delivery of SWFT CS business goals, identifying trends and new products/technology to engage and retain staff.

Gain insights to enhance leadership and organisation culture, identify bottlenecks and support development through analysis, feedback and recommendations for action.

Develop talent acquisition and management strategies to support excellent retention rates across the Company.

Taking an evidenced-based approach, design culture change interventions in alignment with the Companys strategy, providing tools, support and advice and guidance to managers around desired behaviours and role-modelling.

Support workforce performance management and KPIs across the Company, designing and implementing performance improvement initiatives (e.g. career pathways, competency frameworks and three hundred and 60 degree feedback processes).

Implements strategic workforce planning initiatives and works with operational colleagues to build a plan to address any skills gaps.

Design and implement staff engagement approaches i.e. staff survey, staff forum, exit interviews and other feedback mechanisms, analyse output and feedback to the senior management team to drive continuous improvement.

Monitor trends and data related to organisation development using workforce analytics and qualitative data analysis, reporting insights and identifying opportunities in conjunction with the Director of People and Organisational Development.

Design and delivery of interventions to gain and/or improve accreditation status e.g. Disability Confident Employer, IIP, Inclusive Employers, Living Wage.

Provides professional expertise to supports and co-ordinate organisational change (TUPE, re-structures etc) and other transformation activity.

Leads of the development of the Companys employer branding and recruitment marketing.

Support formal and informal communications within the Company and support the Director of People and Organisational Development in the management of any associated SLAs.

Be flexible to support core HR functions as required.

Equality, Diversity, Inclusion (EDI) and Wellbeing

Foster a culture that is committed to, equality, diversity, and inclusivity based on an environment of trust, diagnosing underlying causes of inequalities, recommending and delivering organisation development strategies to address identified trends or issues.

Ensure that EDI is embedded across all aspects of the company and develop active commitment to the need to ensure equality of opportunity and the benefits of diversity. Ensure compliance with workforce equality and diversity legislation and equal pay reporting.

Lead the development, implementation and evaluation of initiatives, programmes and activities designed to enhance workplace health and wellbeing.

Policies and Procedures

Ensure the relevant statutory, regulatory and professional standards are wholly achieved in relation to People andOrganisational Development policies, processes and procedures, particularly in respect of safe employment, information governance and employment legislation.

Develop and manage the Company staff handbook and associated documents.

Review, update and communicate People/Payroll related processes and documents and recommend areas for development.

Work closely with the finance team to ensure the smooth running of payroll and transactional HR processes can be streamlined and improved where appropriate.

Reporting and SLA Management

Run reports and inform managers about outstanding annual leave, pay progression, appraisal and sickness absence triggers.

Maintain the KPI dashboard for the Our People section and prepare Board reports when necessary.

Support the Director of People and Organisational Development in the management of any People/HR related service level agreements.

Assist in the managing and procuring of commercial contracts for any people systems including the procurement and review of existing systems to ensure that they are fit for purpose.

Function as custodian of all highly sensitive organisational data held across our people systems, ensuring protections are in place for the staff information held.

Ensure all systems, processes, policies, and practices are compliant with best practice and requirements outlined by GDPR and other relevant legislation.

General

Every employee of SWFT CS has a duty:

To take reasonable care of the health and safety of him or herself

and of other persons who may be affected by their acts or omissions

at work, and to co-operate with SWFT Clinical Services Ltd to ensure

that statutory and Trust regulations are complied with.

To provide cover for colleagues during absence.

To participate in appraisals and personal reviews and work to

achieve agreed set objectives.

To participate in appropriate training and development activities

To participate in team, professional and personal development

activities and promote commitment to continuous development and

improvement.

To ensure that all staff consciously reviews mistakes, complaints and

incidents/near misses as well as successes to improve performance

and the level of customer care.

To safeguard vulnerable adults, young people, and children:

Where employees are working with children, young people, and

families they have a responsibility to cooperate in national

safeguarding policy around early intervention activities appropriate

to improving health outcomes.

To comply with the Company's decision to adhere to the South

Warwickshire University NHS Foundation Trust Smoke Free Policy by

providing a totally smoke free environment to help aid patients

recovery, promote health and well being and minimize the risks of

complications attributed to smoking tobacco and second-hand

smoke.

Person Specification

Experience

Essential

  • Experience of People and Organisational Development practices in relation to talent acquisition and management, in theory and practice
  • Experience of working with stakeholders (internal and external) to manage large scale organisational change and transformation activity including staff engagement, employer re-branding and marketing
  • Able to review and analyse workforce data, look for trends and provide Organisational Development strategies and plans for implementation
  • Strong attention to detail, analytical acumen and business process knowledge
  • A good understanding of employment law and can demonstrate ongoing CPD
  • Extensive experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook, Excel, MS Teams and using a range of social media channels for business
  • Experience of working with a HRIS or equivalent software/platform
  • Knowledge of pay, benefits and pension administration, including salary sacrifice schemes
  • Knowledge of good practice/procedures regarding compliance with data protection legislation
  • Excellent time management skills with the ability to work under extreme pressure and deadlines and able to respond to changing demands and reprioritise when necessary
  • Ability to communicate effectively, both in writing and verbally, with people at all levels (internal and external)
  • Ability to travel independently to a variety of locations across Coventry and Warwickshire, as and when required

Qualifications

Essential

  • Educated to degree level in a relevant subject or extensive experience of working at a similar level in a Human Resources or Organisational Development function
  • Chartered Membership of the CIPD (preferably MCIPD or FCIPD)
Person Specification

Experience

Essential

  • Experience of People and Organisational Development practices in relation to talent acquisition and management, in theory and practice
  • Experience of working with stakeholders (internal and external) to manage large scale organisational change and transformation activity including staff engagement, employer re-branding and marketing
  • Able to review and analyse workforce data, look for trends and provide Organisational Development strategies and plans for implementation
  • Strong attention to detail, analytical acumen and business process knowledge
  • A good understanding of employment law and can demonstrate ongoing CPD
  • Extensive experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook, Excel, MS Teams and using a range of social media channels for business
  • Experience of working with a HRIS or equivalent software/platform
  • Knowledge of pay, benefits and pension administration, including salary sacrifice schemes
  • Knowledge of good practice/procedures regarding compliance with data protection legislation
  • Excellent time management skills with the ability to work under extreme pressure and deadlines and able to respond to changing demands and reprioritise when necessary
  • Ability to communicate effectively, both in writing and verbally, with people at all levels (internal and external)
  • Ability to travel independently to a variety of locations across Coventry and Warwickshire, as and when required

Qualifications

Essential

  • Educated to degree level in a relevant subject or extensive experience of working at a similar level in a Human Resources or Organisational Development function
  • Chartered Membership of the CIPD (preferably MCIPD or FCIPD)

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

2nd Floor Management Corridor

Warwick Hospital, Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Employer details

Employer name

SWFT Clinical Services Ltd

Address

2nd Floor Management Corridor

Warwick Hospital, Lakin Road

Warwick

Warwickshire

CV34 5BW


Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of People and Organisational Development

Kate Hughes

kate.hughes@swft.nhs.uk

Details

Date posted

30 October 2024

Pay scheme

Other

Salary

£57,221 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0374-SCS100

Job locations

2nd Floor Management Corridor

Warwick Hospital, Lakin Road

Warwick

Warwickshire

CV34 5BW


Privacy notice

SWFT Clinical Services Ltd's privacy notice (opens in a new tab)